Beresfords Reviews 

1.180
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time we have rented with a company like Beresford. All I can say is the experience to date has been a truly professional one. Hannah is a credit to your company. Kind regards Mr Everaert... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had been searching for a property for nine months, speaking with numerous landlords and estate agents who promised us the world but ultimately failed to deliver. That all changed when we met... Toon meer

Beoordeeld met 5 van de 5 sterren

The service and communication with Berefords has been brilliant from the start. Hannah was welcoming and warming when we had our view. Able to answer our questions and going through an estate agent fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lauren went the extra mile going back and forth to secure at least some payment from the previous tenants' deposit after they left my family home with damage, dirt and the garden in a total mess. Ryli... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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2 sterren
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4,8

Alle reviews

(1.180)

249 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would highly recommend Beresfords…

I would highly recommend Beresfords Billericay. Led by Jess Roche they sold our property for more than we had agreed to settle on! Communication was always clear and prompt and it felt like we were in this together.

19 december 2025
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Antwoord van Beresfords

Many thanks Samantha for the fantastic review for Jess and her team at our Billericay office. You will have been in safe hands with Jess as she will tailor a marketing strategy to individual circumstances, in order to achieve maximum asking price. When a sale is agreed, the team will do everything within their power to ensure a sale goes through smoothly, keeping in regular contact throughout the journey. They will appreciate your 5 star award and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Helpful and professional

The team are quick to respond to emails. They also follow up on issues that have been raised at my property. The team are professional and helpful. Very happy with their services.

18 december 2025
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Antwoord van Beresfords

Hi Karen
Thank you so much for posting your recent feedback. I was pleased to read that you have been happy with the service you have received from our lettings team. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Excellent Service from Beresfords…

Excellent Service from Beresfords Lettings Colchester.

Tessa at Beresfords, was very thorough and quick to find me really good tenants. I would highly recommend Tessa and her team. Well done!

16 december 2025
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Antwoord van Beresfords

Hi Terri
Thank you so much for posting your review regarding our lettings department in Colchester. I know that Tessa and her team will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Outstanding Lettings Team at Beresfords

Everyone I interacted with was really helpful and knowledgeable. I would like to especially thank Joe Wass, Archie Bentall, Ella Gibbins, Christine Sorrell and Debby Barnes.

14 november 2025
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Antwoord van Beresfords

Thank you so much for posting your review. I am pleased that you have been happy with the service provided by our lettings team in Braintree and we hope to work with you again in the future. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Working with Beresfords

I have used Beresfords for the letting of 3 flats I own for nearly 30 years & have found all those working there to be very professional & easy to work with.
And a personal thank you to Lauren.

11 december 2025
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Antwoord van Beresfords

Hi Mr. Martin,
Thank you for your recent review. It's great that we have built a long working relationship with you over so many years and throughout that time you have, and continue to be happy with the service we provide. We look forward to working with you for many more years to come.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

I would like to express my gratitude…

I would like to express my gratitude towards James Annetts at Beresfords Lettings. He has been the most informative, helpful and professional agent i have dealt with.

9 december 2025
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Antwoord van Beresfords

Hi Kelly-Marie,
Thanks so much for your feedback. I know James will very much appreciate your kind words following on from your recent dealings with him. Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Extremely Professional

A very well conducted and extremely professional, prompt, polite and pleasurable experience from all members of the team at Beresfords Billericay.
Genuinely good honest and extremely helpful people
and a pleasure to do business with.

27 november 2025
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Antwoord van Beresfords

Hi Kevin
Thank you for providing your feedback. I was pleased to read that you have found our staff in Billericay to be professional and helpful during your recent experience of working with them. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Adam was a very important manager in…

Adam was a very important manager in the process, always very helpful, concerned about customers, punctual in visualisation, always very frank in information, always valuing the quality of the service, always keeping us informed about all phases of the rental process.
Undoubtedly the best agency to deal with, helped us in all aspects to ensure excellence.

5 december 2025
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Antwoord van Beresfords

Hi Irineu
Thank you for your recent review. It's great that Adam and our lettings team in Brentwood have provided you with an efficient and informative service. I know the whole team will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Debby was extremely helpful

Debby was extremely helpful, I first enquired in September, Debby called and asked what we were looking for and took our details and was in contact when there was suitable properties, once we had found 2 to view, meeting Debby there she was helpful, answered all our questions and been supportive throughout the whole process answering any questions or queries we had
I’m so happy to have been in contact with Debby she has made the whole process easy, she is super knowledgeable and willing to help.
Christine who also help with questions and the references for us was extremely helpful
Such a great company to work with

11 november 2025
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Antwoord van Beresfords

Hi Kirsty
Thank you so much for posting your detailed review. It's great that you have had a positive experience whilst working with Debby and the lettings team in Braintree. Debby works hard to provide the best possible service to her customers, so feedback such as yours is always great to hear, and I know she will appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Debby was extremely helpful

Debby was extremely helpful, I first enquired in September, Debby called and asked what we were looking for and took our details and was in contact when there was suitable properties, once we had found 2 to view, meeting Debby there she was helpful, answered all our questions and been supportive throughout the whole process answering any questions or queries we had
I’m so happy to have been in contact with Debby she has made the whole process easy, she is super knowledgeable and willing to help.

11 november 2025
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Antwoord van Beresfords

Hi Tony
Thank you for providing us with your detailed feedback. Its great that over the recent months you have formed a great working relationship with Debby, and she has been efficient and knowledgeable throughout, whilst assisting you with your search for a suitable property. She is a real asset to our business and I know she will be extremely grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Phoebe is a star!

Phoebe was my link at Beresfords through my sale and she went above and beyond to ensure I was supported every step of the way. The process, due to solicitors, was far from smooth sailing, but Phoebe went above and beyond to ensure the safe completion of my purchase. I can’t express enough how throughout a stressful few months, Phoebe ensured constant communication and reassurance, far beyond her job description. Thank you Phoebe, I couldn’t have managed the process without your guidance, expertise and professionalism.

11 november 2025
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Antwoord van Beresfords

Many thanks Emma for the great review for Phoebe who is based at our Chelmsford office. Phoebe is dedicated to providing the best possible customer care and will do everything within her power to ensure a tranaction goes through to exchange and completion, guiding and supporting throughout the journey. She will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Continued Support

Thanks for your continued support!
Takes the stress away!

2 december 2025
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Antwoord van Beresfords

Hi Alex
Thank you for providing your feedback and 5-star review, which is much appreciated.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Exceptional service

Everyone in beresfords has been incredibly helpful, efficient, time-effective, competent and proactive. This is service of the highest of standards with regards to all aspects of property management, as far as I am
Concerned. Can not recommend highly enough

1 december 2025
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Antwoord van Beresfords

Thank you for posting your recent review. It was great to read that you have found our staff to be helpful and efficient during your recent dealings with them, but especially within our property management team who have clearly been assisting you in a proactive and timely manner. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Review of Beresfords

Our experience has been great because the contact person has been approachable and very responsive. We appreciate how quickly he addresses questions and how straightforward he makes the processes. Overall, the company excels in customer service, clear communication, and maintaining a positive relationship with tenants.

20 november 2025
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Antwoord van Beresfords

Hi Abdulazeez
Thank you for your recent feedback. I was pleased to read that you have found the service provided by our staff to be both professional and informative throughout your recent dealings with us. Providing great customer service is a top priority, so it is always pleasing to receive feedback such as yours and we look forward to continuing our working relationship with you in the future.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

The gentleman was very professional

The gentleman was very professional, polite and quite. You could not even tell he was here.

12 november 2025
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Antwoord van Beresfords

Hi Maxine
Thank you for posting your recent feedback. Its great that you have been happy with the service provided to you and that you found our staff to be polite and professional throughout. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Excellent

Rental renewal due and Lauren contacted us in plenty of time. New terms agreed in a couple of days. Whole process was nice and easy.
Thanks Lauren. Appreciate your excellent assistance in this process and all settled for another year.

8 oktober 2025
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Antwoord van Beresfords

Hi Deborah
Thank you so much for your recent feedback. It's great that you found the process of your renewal easy and straightforward and that Lauren was efficient in assisting you with this matter. I know she will be very grateful for your kind words.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

5* Service & Advice

Today, I had the pleasure of welcoming Farran Deal to my home for a sales valuation.
Farran showed professionalism, which was backed by her knowledge of the market.
After the appointment I was left feeling confident and reassured.
Thank you Farran.
Keep up the good work.

25 november 2025
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Antwoord van Beresfords

Many thanks Tracey for sharing your recent experience regarding the valuation carried out by Farran from our Harold Wood office. Farran is professional in her approach and will tailor a marketing strategy to generate maximum interest, based on her comprehensive knowledge of the local area. She will appreciate your 5 star award and kind comments, and look forward to assisting you again soon.
Alison Horsley, Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Lovely team

Beresfords managed our last rental. They were helpful, with clear, prompt communication, and responded to our queries and any issues. Special mention to the manager Adam Johnson who was very kind and efficient and went out of his way to help us.

30 september 2025
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Antwoord van Beresfords

Hi Theresa
Thank you for your recent review. It's great that Adam and his lettings team in Brentwood have been able to assist you efficiently throughout your recent rental process, keeping you well informed and answering your queries. I know they will all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Lauren has always been incredibly…

Lauren has always been incredibly accommodating and professional. She responds to my emails promptly and makes sure any issues are dealt with quickly and efficiently. Her friendly approach and reliability have made issues smoother and stress free. Highly appreciated!

14 november 2025
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Antwoord van Beresfords

Hi Sam,
Thanks so much for posting your recent review. It was great to read that Lauren has been helpful and informative during your recent dealings with her, which has made the whole process less stressful for you. I know she will appreciate your kind words and we thank you for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, responsive staff, issues resolved quickly, good communication.

19 november 2025
Review zonder uitnodiging
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Antwoord van Beresfords

HI Helen
Thank you so much for posting your feedback. I am pleased that you have been happy with the service you have received from our staff and any issues you had were resolved quickly and efficiently. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

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