Beresfords Reviews 

1.180
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time we have rented with a company like Beresford. All I can say is the experience to date has been a truly professional one. Hannah is a credit to your company. Kind regards Mr Everaert... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had been searching for a property for nine months, speaking with numerous landlords and estate agents who promised us the world but ultimately failed to deliver. That all changed when we met... Toon meer

Beoordeeld met 5 van de 5 sterren

The service and communication with Berefords has been brilliant from the start. Hannah was welcoming and warming when we had our view. Able to answer our questions and going through an estate agent fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lauren went the extra mile going back and forth to secure at least some payment from the previous tenants' deposit after they left my family home with damage, dirt and the garden in a total mess. Ryli... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 90% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(1.180)

248 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Geraldine was very friendly and…

Geraldine was very friendly and welcoming, eased all of our anxieties about the property visit, explained to us in full the details of how the visits go, asked us if we have any concerns and advised us in the best ways of what to do and who to contact. She was extremely helpful and a genuinely lovely person

11 maart 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Georgia,
Thank you for providing your recent feedback. I was pleased to read that you found Geraldine to be helpful and informative during her recent visit to your property. I know she will be extremely grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Helpful

Staff are friendly, helpful and knowledgeable. Beresfords are a competent company who make property management easy for me.

10 maart 2026
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Antwoord van Beresfords

Hi John
Thank you so much for posting your review. I was pleased to read that you have found us to be helpful and informative and our Property Management team have provided you with a competent and efficient service during your recent dealings with them. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 4 van de 5 sterren

Helpful

Helpful, friendly and knowledgeable

9 maart 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Leeanne
Thank you for posting your recent review. We all appreciate your kind words and 4-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Finding an agent this good is rare and so refreshing!

We have been so impressed (twice now - so we know it was not a fluke!) by how Debby and the team at Beresfords have helped us to find tenants for our rental property. They listen, pay attention and act on our wishes and have a huge amount of experience and knowledge to share and guide the process. It is such a relief to know we have found a great partner like this to work with.

17 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Jayne
Thank you for posting your recent feedback.
It was great to read how impressed you have been with the service you have received from Debby and her lettings team in Braintree and they were proactive in assisting you with finding suitable tenants for your property. I know they will be very grateful for your kind words and we look forward to working with you again in the future.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

It was a pleasure to work with this…agency Beresfords and with Ella Gibbins

It was a pleasure to work with this agency. Ella Gibbins has always been helpful whenever we neede and extremely prompt.

27 februari 2026
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Antwoord van Beresfords

Hi Petruta
Thank you for providing us with your recent feedback. I am pleased that your experience of working with our lettings team in Upminster has proven to be a positive and helpful one. I know that Ella in particular will be extremely grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Great service

Quick, professional and efficient service.

26 februari 2026
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Antwoord van Beresfords

Hi Ben,
Thank you for posting your feedback. We very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with this…

We had a wonderful experience with this agency. From the very beginning, the team was professional, responsive, and genuinely supportive throughout the entire process.

Finding a home in a new place can be stressful, but they made everything smooth and reassuring. They answered all our questions patiently, guided us through each step, and ensured we felt confident before making any decisions.

Thanks to their help, we found a lovely apartment that truly feels like home. We are very grateful for their kindness, transparency, and dedication.

Highly recommended to anyone looking for a trustworthy and caring letting agency.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Raluca
Thank you so much for posting your detailed feedback. It was great to read that you have enjoyed a positive experience during your search for a suitable property, and that our lettings team kept you well informed throughout, ensuring the process was as stress free as possible. It's great that you would not hesitate in recommending us to others and we wish you all the best in your new home.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Amazing

.very happy

26 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Alex
Thank you for providing your review. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Very professional

2 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience.
Alison Horsley, Customer Service Director.

Beoordeeld met 5 van de 5 sterren

Great team at Beresfords

The team at Beresfords have made what is a very stressful time of an unplanned move very easy.

The team have been very responsive and helped us every step of the way.

We had used Beresfords before when renting before and did not hesitate to go back to them.

Really great service.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Stephen
Thank you so much for posting your review. I was pleased to read that your experience of renting with us has been a positive one and that your move proceeded swiftly and smoothly for you. We invest heavily in our staff training, so it is always great to read comments such as yours, knowing that our team have provided you with a great service. We wish you well in your new home and thank you for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Eleanor was amazing!

Eleanor was amazing throughout the whole process. Made it so easy for us. Highly recommend. Asset to Berefords. Thank you so much.

20 februari 2026
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Antwoord van Beresfords

Hi Stelios
Thank you so much for providing us with your feedback, I was pleased to read that Eleanor in our Brentwood lettings team provided you with an efficient and professional service during your recent dealings with her. It's great that you would not hesitate in recommending us to others and we all appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Chris and the team has been super…

Chris and the team has been super helpful from the start, with 4 week turnaround from enquiry to a tenant moving in.

21 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Elliot
Thank you for posting your recent review. It's great that Chris and the rest of the lettings team provided a swift and efficient service during your recent search to find a suitable tenant. We look forward to continuing our working relationship with you and thank you for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Top class service

As always Debby and her team do their best to find a suitable tenant and make the experience for me, the landlord, as painless and simple as possible, given the current multitude of complications involved, quite a feat.
They appear to have succeeded once again.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi John
Thank you so much for posting your review. I know our lettings team in Braintree will be extremely grateful for your kind words. As a valued client, we strive to provide the best possible service in searching for the most suitable tenants for our landlords, and in your particular case it is great to know that Debby and her staff were able to overcome any obstacles you had along the way. We very much appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly and did not take up too much time

4 november 2025
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Ngozi
Thanks for providing your feedback. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

William Hasard was as always prompt in…

William Hasard was as always prompt in visit ,friendly and helpful. Good job !

10 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Natalia,
Thanks so much for posting your review. William is an asset to our business and I know he will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Excellent

Everytime I deal with Ross at Beresfords he is always so helpful. There is never anything that is too much trouble. He explains all my options and goes above and beyond to make sure I fully understand and have everything how I want it...
Would totally recommend Ross,Beresfords and all the team.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Sharon
Thank you for your recent review. It is great that you have been impressed with the service you have received from Ross during your recent dealings with him. We invest heavily in our staff training, so it is always pleasing to receive feedback when a member of our team goes above and beyond to assist their client. I know he will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

5 star customer service experience

I have recently agreed a tenancy with Beresfords, and the transition from enquiry to moving into the property has been seamless. Archie, Joe and Christine have been extremely helpful through the process. I have been kept right up to date on the progress of the tenancy, and the team have bent over backwards to answer all questions, etc.

8 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Paul,
Thank you for providing us with your detailed feedback. It's great that our lettings team in Braintree have kept you updated of progress throughout the tenancy process, ensuring a seamless transition for you. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Highly Professional Lettings Experience

I can’t speak highly enough of Debby at Beresfords. She provided outstanding support in letting a residential property, combining professionalism with a genuinely friendly and helpful approach. Communication was excellent and everything was handled with care and attention to detail. Debby made the entire process easy and stress-free — an excellent service all round.

30 januari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Peter
Thank you for your recent review. It's great that Debby has assisted you professionally, maintaining strong communication with you throughout your recent rental process. I know she will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

It was an excellent experience from…

It was an excellent experience from start to finish, Paul is very professional and highly dedicated lettings manager always looking to secure the right tenants for your property. He is able to provide sound advice and is highly supportive throughout from initial marketing to securing a tenant. The whole team are a pleasure to work with.

2 februari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Shane
Thank you so much for providing us with your feedback. It was great to read that Paul and his lettings team in Billericay have been proactive and supportive during your search for suitable tenants for your rental property. I know they will all be very grateful for your kind words.
Steven Bond
Managing Director - Residential Lettings

Beoordeeld met 5 van de 5 sterren

Wonderful experience working with…

Wonderful experience working with Beresfords. Staff was very friendly. Great communication and efficient. Helped to make a stressful move easier. Would highly recommend.

10 januari 2026
Review zonder uitnodiging
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Antwoord van Beresfords

Hi Mide
Thank you for posting your feedback. It is great to know that your experience of working with us has been efficient and that your move has been easier as a consequence. It's great that you would not hesitate in recommending us to others and we all appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings

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