Best Reception Reviews 

112
TrustScore 2.5 uit 5

2,7

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Beoordeeld met 1 van de 5 sterren

As an ex-employee i found when the company was bough out by Message direct, the ethos was lost and the clients were given bad customer service , the existing employees were not listened to when change... Toon meer

Beoordeeld met 5 van de 5 sterren

After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just setting up my new Audiology business Draig Hearing in Swansea. Being a new business I needed a reception system as I could'nt not afford a receptionist at this stage. Best reception have been e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. They brought me onboard after the 2nd Covid-19 lock down with an introductory offer. I was getting busier in clinic & I was missing calls from new patients. Since then I haven't mi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Callcenter
  2. Business to Business-service
  3. Telefoon- en internetdienst
  4. Telefoonbeantwoording

Geschreven door het bedrijf

Our friendly Best Receptionists have been expertly handling calls for our clients since 2006. Providing the very best telephone answering service for you and your callers. Our call answering team have a proven track record of fantastic customer service. We are extremely proud of our excellent client retention which demonstrates just how well our remote phone answering service works. Our friendly team are all UK based at our offices, in Ware, Hertfordshire. This enables our management team to ensure that everyone is up to date, following protocols and are providing your callers with the professional telephone answering service that our customers expect.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,7

Alle reviews

(112)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The best service out there

The best service out there. Thank you so much for providing such excellent service

25 mei 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Teresa,

Thank you for leaving such lovely feedback we really appreciate it and are really pleased you feel this way about our service! I'll be sure to feed this back to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company, have used them for 8+ years as virtual reception. Always respond to any queries in a timely manner, seem like they genuinely care about looking after your business.

I wouldn't be without them. Always professional.

25 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Alison,

Thank you for taking the time to leave us this lovely feedback we really appreciate it! It's great to hear you feel this way about our service! I'll be sure to feed this back to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Best Reception do a great job of…

Best Reception do a great job of answering our overflow calls. Nothing is too much trouble for them, they're great and super easy to deal with. Highly recommend.

25 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Jennie,

Thank you for taking the time to leave us this lovely feedback! It's great to hear you would recommend us. I'll be sure to pass your comments onto the team!

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

First class, efficient, polite and personal service

Have always provide an first class, efficient, polite and personal service to my clients. I have often received positive compliments from my clients about the pleasant manner of the person they spoke to on the phone when booking their appointments. Best Reception has now been working with me for many years, and their staff know my business so well that they could easily pass for my employees!

25 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Andrew,

Thank you for this lovely feedback! We pride ourselves on getting to know all our clients businesses inside and out and put a real emphasis on this when we train every new Best Receptionist so it's great to hear you receive a positive response from your clients! I'll be sure to pass this feedback onto the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Better Customer Experiance.

I have worked with Best Reception for many years, over a decade and found them to be excellent value and have high professional standards. Their support and assistance helps a smoother running of our company and more finished, better experience for our customers.

Invaluable.

25 mei 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Scott,

Thank you for taking the time to leave us feedback we really appreciate it! It's been a pleasure working with yourself and your team over the years and we are really pleased that our service is able to help your business in this way. I'll be sure to pass your feedback over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Always reliable

Always reliable, always professional. Best reception provide an excellent and invaluable service to us.

16 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Lisa,

Thank you for this excellent feedback! It's great to hear! I'll be sure to let the team know.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. These are the second virtual reception company I have tried and they are far better. I have no complaints.

13 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Jody,

Thank you for this great feedback! I'll be sure to pass this on to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Made a big difference

Really accommodating with needs of business and always say yes to making changes and recommending best solutions. My clients think the team sound professional and much better than my in-house reception which I have now let go.

Highly recommended Best Reception.

13 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Rhys,

Thank you for taking the time to leave such great feedback for the team! It's fantastic to hear that you would recommend our service and that it is meeting your needs! I'll be sure to pass these comments over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, multiple compliments received from my clients about quick response times and efficient service

9 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Adam,

Thank you for this great review! I'll be sure to pass your comment over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Extremely professional and efficient

Extremely professional and efficient. Most of my clients believe they are talking to my in house receptionists, as the team take the time to find out about my business and staff.

6 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Alison,

Thank you for your lovely feedback! I will be sure to feed this back to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

This changed my business

This changed my business! I was a sole trader and due to hearing issues, I needed phone support. Best Reception started to take all calls and this meant I did not miss a call, they were logged by email for me, and could get back to clients if needed. I have no doubt they not just saved me money, but made me money too. They are therefore cost effective and competitive and I would recommend them to businesses, where the owners etc. are currently taking calls themselves.

5 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Oliver,

Thank you so much for taking the time to leave us this lovely review! It's great to hear you would recommend our service to other businesses. I'll be sure to pass your feedback onto the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

bestreception.co.uk are fantastic

bestreception.co.uk are fantastic. I could highly recommend their phone answering service for any small business. Definitely the best valve! I’ve saved so much time, the responsive professional team are always working to refine and improve things to deliver an even better service. Great job 👍

5 mei 2022
Review zonder uitnodiging
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Antwoord van Best Reception

Hi Mike,

Thank you for taking the time to leave such a lovely review! We are always working closely with our clients to help them get the very best out of our service so it's great to hear that you would recommend us! I'll be sure to pass your feedback over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Couldn't speak highly enough of the…

Couldn't speak highly enough of the fantastic service we receive from Best Reception . Have had multiple comments from our clients on the efficiency and speed of call handling . Makes what could be a time consuming job for us , very easy . Thanks .

5 mei 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Kev,

Thank you for taking the time to leave such a lovely review! It's great to hear that we can make your job easier. I'll be sure to pass these comments over to the team!

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Excellent company

We have worked with Best Reception since 2017. They have been great and are always accommodating to changes in the business. Would highly recommend.

28 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Amy.

Thank you for this great review! We are really pleased to hear you would recommend us. I'll pass these comments over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Nice Staff.

27 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Nick,

Thanks for this great feedback! I'll pass this onto the team now.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Clinic Reception cover

The service is excellent.
The team of people who deal with calls from our patients do so in a friendly, empathetic, efficient and professional manner. My patients only have good things to say about the quality of reception care. The Reception Team try to resolve queries as soon as possible and follow up on unresolved matters swiftly and effectively.
I would recommend this company to anybody wanting to have a professional reception team dealing with their calls.

25 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Susan,

Thank you for this lovely feedback! It's great to hear such positive things about our team of receptionists and it's great to hear you would recommend us. I'll be sure to pass these comments over to the team!

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Great company to deal with

We have been with Best Reception since the beginning of 2020 and have no plans to go anywhere else. They are the best company we have used in the 13 years we have been running our business.

14 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Sarah,

Thank you for this lovely review! It's great to hear you feel this way about our service. I'll be sure to pass this feedback over to the team!

Best Wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Best Reception are exactly that

Best Reception are exactly what they say they are. They are simply the Best Reception service out there. I run a busy physiotherapy clinic and they have been instrumental in increasing the number of patients coming through the doors.

10 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Katherine,

Thank you for this lovely feedback! It's great to hear that we have been able to help your clinic in this way! I'll be sure to pass your comments over to the team.

Best wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Professional, Consistent & Performing

Been with Best Reception for our a year, all my patients inform me how nice and also professional the team are when they call up. A great direct system and communication to patients and myself are 5 star. Would highly recommend, professional service with a personal touch.

7 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi John,

Thank you for taking the time to leave this great feedback! It's amazing to hear you would recommend us. I'll be sure to pass your comments over to the team!

Best Wishes,
The Best Reception Team

Beoordeeld met 5 van de 5 sterren

Been using them for many years - great

I've been using the Best Reception service for nearly 15 years, and I've always been impressed by their efficiency and really first-class service levels. They run a customer-focused business, and they do it extremely well.

7 april 2022
Review zonder uitnodiging
Logo Best Reception

Antwoord van Best Reception

Hi Genevieve,

Thank you for this lovely review! It's been a pleasure to work with you over the years! I will be sure to pass your comments over to the team.

Best wishes,
The Best Reception Team

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