Had a problem with damaged parcel from the post office. Great response from BLT DIRECT who are replacing the said parts. Thank you.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful when I phoned to confirm the order. Unfortunately, emails landed in my spam folder, but I was assured that payment and delivery arrangements were progressing normally. The package arrived... Toon meer
Bedrijf heeft geantwoord
Tom Lygo is fantastic , always happy to help , quotes are ready very quickly with applied discounts for trades.All requests for orders are done almost immediately with deliveries mostly on next day.... Toon meer
Bedrijf heeft geantwoord
Bedside light broke contacted this company to try for spare. The light unfortunately is discontinued however They tried to source an alternative but couldn’t. At least they tried for me all credit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Contactgegevens
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Verenigd Koninkrijk
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Uitstekend
15K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Disappointing Service
i am now being kept waiting several days after payment to receive my order, sent incorrectly. I now have the inconvenience of returning the incorrect order before the correct one is delivered which is I think a little insulting. I have no desire or intention to keep fluorescent lamps that I have no need for !
Once again it is the customer inconvenienced.
14 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Andrew,
Apologies for any confusion caused, I can see that we had asked for an image to confirm that the incorrect items were received by yourself and once we had this a replacement order had been set for you and that we are still waiting to receive the incorrect good back to us.
You should have received a freepost label to send the incorrect goods back to us via the post office at your convenience. If you have not received this label please don't hesitate to contact us so that we can resend this to you. Our number is 01473716418 and our email is customerservices@bltdirect.com.
Kind regards,
BLT Direct.
Product availability
Product availability and user friendly website
14 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Simon,
Thank you for the excellent review and feedback on the website. We're pleased to hear you could easily find what you need.
Kind regards,
BLT Direct.
great service c
7 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Stephen,
Thank you so much for the five star review.
Kind regards,
BLT Direct.
Selling things they dont have and keeping your money for a week !. No need for a real business if you do this enough ..very poor will not be using again.
TBH as an electrician I have used
4 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Mark,
Please accept our sincere apologies for the delay that had occurred with your order. We will make sure this product is reviewed to minimise this from happening again.
Kind regards,
BLT Direct.
I feel ripped off
I feel ripped off. The bulb price was only £12, but they then added a shipping fee and VAT and the total bill was over £50. This is not at all highlighted on the website when you book. Won’t be using them again.
6 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Dan,
Please accept our apologies for the frustration caused by this, I'm afraid I have not been able to find your details with the information provided.
Based on the information you have given here it does not appear you have ordered a 2m item as you have mentioned a bulb meaning I can only assume you are based outside of the mainland UK which would explain the cost for the increased shipping. If this is the case please contact us on sales@bltdirect.com if you would still like to order and we would be happy to see if we can remedy this for you.
We list prices with and without VAT on our website as we deal with both retail and business customers and we found this to be necessary that we need to provide on our website. Apologies for any confusion caused by this but it should not have brought the cost up to £50 as VAT in the UK is 20%.
Kind regards,
BLT Direct.
Prompt delivery from a trusted…
Prompt delivery from a trusted supplier! Many thanks
6 november 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Ralph,
Thank you for the fantastic review. We're pleased to hear the order arrived in good time and that you have us in mind as a trusted supplier.
Kind regards,
BLT Direct.
Not quite so good this time
Usually reliable but sadly this time part of my orderr arrived but no update regarding the delivery of the remainder.
31 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Brian,
Please accept our sincere apologies for the delay in the second part of your order. I have checked on this for you and believe it will be with you tomorrow (04/11) if this is not the case please don't hesitate to contact us by emailing customerservices@bltdirect.com or call us on 01473716418.
You can also contact us on either of these methods for the tracking number and we will send this across to you if you wish.
Apologies again for the delay,
BLT Direct.
Great range of spare parts
Needed to replace a ballast unit in a mirror lighting and couldn't find anywhere a direct replacement. Using BLTs website and data sheet I found a suitable part that was delivered quickly and enabled me to get the mirror lighting working again.
27 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Michael,
Thank you for taking the time to leave this review and great feedback. We're pleased to see that we were able to find a suitable alternative for you with the information provided on our website.
Kind regards,
Adonia.
Helpful Effecient and Friendly
28 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Mark,
Thank you for the excellent review, we were more than happy to help.
Kind regards,
BLT Direct.
I haven't received this yet
23 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Vivienne,
Please accept our sincere apologies for this. I'm afraid I have not been able to find your details with the information provided here.
If you could contact us by emailing customerservices@bltdirect.com or call us on 01473716418 we would be happy to look into this for you.
30/10 - Thank you for contacting us with your details, as discussed your order is due to be with you shortly and we sincerely apologise for the delay. Your delivery charge has refunded as means of apologising for the delay on your order.
Kind regards,
BLT Direct.
Great customer service
25 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Elizabeth,
Thank you so much for the great review, we're more than happy to help.
Kind regards,
BLT Direct.
Replacement for an obscure tube light.
I needed a replacement for an obscure tube light, First, I spoke with Customer Services who quickly put me through to Sales. I explained, with minimal information, what I needed and in no time had placed an order for two. These were delivered a few days later and were the correct type.
Well done!
14 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi David,
We're happy to see that we could help you find the exact lights that you needed with ease. Thank you for the five star review and great feedback.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hi Paul,
Thank you for the five star review and feedback.
Kind regards,
BLT Direct.
Always have had good customer service…
Always have had good customer service response to any my queries.
21 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Elizabeth,
Thank you for the brilliant review and feedback, we're always happy to help.
Kind regards,
BLT Direct.
Every detail clear and easy to read
18 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Cynthia,
Thank you for the excellent review, we're very pleased to see that you found the order process clear and easy to follow.
Kind regards,
BLT Direct.
Good quality gear and customer service
Good quality gear. Had an issue with one strip and a new one was sent out immediately. Great service thanks
10 oktober 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello James,
Thank you for taking the time to leave a five star review for us and your understanding with the LED strip.
Kind regards,
Adonia.
REALLY HELPFUL, GREAT PRODUCTS
REALLY HELPFUL, GREAT PRODUCTS. HIGHLY RECOMMENDED.
25 september 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Lesley,
Thank you for the brilliant review and reccomendation.
Kind regards,
Adonia.
BLT Direct - well done
I have found BLT Direct to be straightforward to deal with. Their website works well and has a vast range of products.
18 september 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello,
Thank you for the fantastic review and great feedback.
Kind regards,
Adonia.
My favorite Lighting supplier
16 september 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello,
Thank you for the five star review, we're pleased to here we're your favourite and we're very happy to you as a customer.
Kind regards,
Adonia.
Excellent service
Excellent service. Staff so helpful and I was able to get exactly what I wanted. Will definitely become a regular customer for any replacement lamps I need
16 september 2025
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Keith,
Thank you for the five star and fantastic review. Your feedback is greatly appreciated and we look forward to your future custom.
Kind regards,
Adonia.
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