Absolutely rubbish company i can't believe it how they sell their policies and when something happens they say sorry accidental damage not covered, breakdown not covered blah blah blah... They send y... Toon meer
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Lees wat reviewers zeggen
It wasn’t Cover4less their customer service was brilliant I would give them 5 stars I can’t though because of the unacceptable wait time for the Indesit engineer two weeks for the call out to check... Toon meer
Bedrijf heeft geantwoord
I today took out insurance for all of my kitchen appliances on one simple policy. My previous insurer would not allow me to do this and was significantly more expensive. Cover-4-less.com allowed me to... Toon meer
We initially went with cover 4 less as it was cheap on the out set. However reading other reviews on here which turned out to be correct I cancelled the plan. We were within the initial 14 days so I... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Insurance cover for your everyday items. We are authorised by the Financial Conduct Authority and sell only genuine insurance products. Established 1992.
Contactgegevens
Verenigd Koninkrijk
- www.cover-4-less.com
3,0
Gemiddeld
470 reviews
Geen recente geschiedenis van het vragen naar reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I found the website easy to understand…
I found the website easy to understand and was easy to put my details in to Starr up the policy
17 januari 2023
They was very helpful upon dealing with…
They was very helpful upon dealing with my telephone call and my new appliance policies
17 januari 2023
Multiple appliances insurance
Quick, easy and was definitely the cheapest price I found for multiple appliances
11 januari 2023
New Customer
A Customer Service Advisor contacted me by 'phone as advised in the Contract to ensure that there were no questions i still needded to be answered before taking out the Household Appliance insurance. He was clear and friendly in his approach.
3 januari 2023
Very polite very helpful will be…
Very polite very helpful will be recommended to family and friends
28 december 2022
Easy to set up on line and then…
Easy to set up on line and then received phone call to check everything ok
21 december 2022
Excellent service.
When my cooker broke down recently they organised an engineer very quickly who was very polite and professional and he got it sorted quickly. Highly recommended.
20 december 2022
Web page easy to use and follow for…
Web page easy to use and follow for quote. Better priced than comparison sites
17 december 2022
They were very helpful
They were very helpful when I accidentally clicked on a purchase when I didn't mean to choose that one. They contacted me straight away and sorted my actual.chouce out with no trouble at all.
Very happy customer indeed.
2 december 2022
Have been with Cover for Less for 3…
Have been with Cover for Less for 3 years now, had two repairs needed, once on my tumble dryer which was making a terrible screeching sound, this was replaced for me within a couple of days, I was please it was so quick and everything went very smoothly. Recently my washing machine stopped heating the water, the engineer came and took the machine apart and replaced a heating element and got it all back up and running again, very please with everything.
15 november 2022
Everything explained clearly by a very…
Everything explained clearly by a very pleasant lady over the phone, got the level of cover it wanted and at a great price. Website very easy to use and understand.
8 december 2022
Have your receipts for your goods handy or don't bother
Moved to Cover-4-Less after being a customer with Domestic & General for almost 10 years. Save your time if you don't have receipts for the goods that you want to insure. I had a lengthy discussion with the sales team before I moved and at no point was this mentioned. Was told that their services would be like-for-like with my plan with D&G after I went through what I had with them....... total lies.
Oh, and if you claim within the 1st year, they want the full premium paid in advance.
8 december 2022
Review zonder uitnodiging
Antwoord van Cover-4-Less
Dear Mrs KcKinley,
Thank you for your review.
When you called to make a claim we asked you whether you had proof of purchase for the item you were claiming on, or whether you had the insurance schedule from Domestic and General as proof that you owned the item previously. At this point you terminated the call so we were unable to assist you with this any further.
We accept a variety of ways for you to show that you do in fact own the item and these two methods are one of many, unfortunately as you terminated the call we were unable to explain these any further for you.
With regards to your allegation that we lied to to during a call you had with us, we have a record on file of a call you made in which you asked various questions about the cover provided and we answered these honestly and to the best of our knowledge. We have never claimed that our policies are "like for like" with any other insurer. In fact this would be highly unlikely across any insurer as insurers often copyright their terms and conditions and we therefore would simply be unable to "clone" any other insurers policy terms.
All insurers offer differing cover, inclusions and exclusions. We explained to you that the summary of all inclusions and exclusions is contained in the two-page Insurance Product Information Document, this is a very simple document and the exclusions are on page 1 in bullet points, the layout is the same across all insurers to allow you to easily compare cover provided. You confirmed you read this document when you purchased the cover online.
We are sorry if we have not met your expectations on this occasion. We can confirm we have now resolved the matter as you requested and trust this is now to your satisfaction.
Kind regards
Cover 4 Less
Good service
Easy to arrange call out via customer services line
Person that came was a qualified Neff engineer and completed the job swiftly
8 december 2022
Easy to set up and no nonsense
6 december 2022
First impressions....very nice lady…
First impressions....very nice lady explaining everything I needed. Very professional.
1 december 2022
Clear and concise details given and…
Clear and concise details given and easy completion
22 november 2022
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