Five stars! Yesterday I made a purchase through the app but realized my delivery address was wrong. I immediately messaged customer service via chat. Today, I woke up to the great news that they updat... Toon meer
Bedrijf heeft geantwoord
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I accidentally placed an order in the wrong size, I contacted culture kings as soon as I realised and got the best customer service from Donna. She was quick to respond and find a solution, she didn't... Toon meer
Bedrijf heeft geantwoord
I accidentally added the wrong size to my cart and checked out. The amazing Donna answered my query straight away and worked her magic to cancel my original order, and created a new one in the correct... Toon meer
Bedrijf heeft geantwoord
I've ordered multiple times. The product are great quality. Most recent order I selected an incorrect size, I noticed almost immediately and message customer service, luckily Donna was able to make th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Contactgegevens
PO BOX 260, 4108, Archerfield BC, Australië
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
4,9
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very fast responding
Very fast responding, lovely conversation with Donna
3 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this, thank you for leaving a review! 🙏
Really helpful from ben
1 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks a ton for the review! Your support means the world to us.
Order Address Help
Gabby helped me out with an address change on an order I made. They were quick and helpful with doing so! Thank you so much Gabby!
1 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this, thank you for leaving a review! 🙏
Gabby provided exceptional customer…
Gabby provided exceptional customer service in my matter and had an amazing turnaround time
2 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the review! We appreciate you 🙏
Gabby was quick and helpful with my…
Gabby was quick and helpful with my return.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks a ton for the review! Your support means the world to us.
Thanks for the help with the order
Thanks for the help with the order. Special thanks to Gabby and Donna for putting efforts into my order.
Awesome Service
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this, thank you for leaving a review! 🙏
The operator was too kind
The operator was too kind. They cancelled my order and put through another one with the correct sizing which was accidentally wrongly placed initially. Great customer service and prompt response. Thank you so much :)
1 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the review! We appreciate you 🙏
I realized the shipping address was…
I realized the shipping address was incorrect, it had my old address, I sent an email to have my address updated and Marleyah responded back that the address was updated in the system for me. I really appreciate that!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks a ton for the review! Your support means the world to us.
Gabby was great and real attentive to… my adress and room number change went great
Gabby was great and real attentive to my needs I’m glad I was able to get helped so quick
29 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the great review! We really appreciate the support! 🙌
Gabby was super fast to respond to my…
Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save shipping costs)
Awesome stuff culture kings and Gabby. Thx
1 september 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the great review! We really appreciate the support! 🙌
Customer service is amazing and their…
Customer service is amazing and their gear is always great
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the great review! We really appreciate the support! 🙌
I made a mistake with the address and I…
I made a mistake with the address and I reach out to be changed. Drisana was able to help me. Thank you very much
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks so much for the great review! We really appreciate the support! 🙌
Antwoord van Culture Kings
Thanks so much for the great review! We really appreciate the support! 🙌
I reached out to Customer Service about…
I reached out to Customer Service about an address update, and was immediately assisted by Gabby. Glad I was able to be helped so quickly
30 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks for the kind words! We really appreciate you taking the time to share your experience! 🙏
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to stop the fulfillment process, swap out the size, and create a new order for me. And also shipped out on the same day! Outstanding service from Donna and Culture Kings' customer support!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks for the kind words! We really appreciate you taking the time to share your experience! 🙏
Donna being very helpful
Service was great & quick. Donna was very helpful. Fully recommend her.
Very quick on a response to a question I had.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Thanks for the kind words! We really appreciate you taking the time to share your experience! 🙏
Donna’s brilliance
Donna was able to swiftly cancel my order before it was processed as I requested a last minute change. Top tier customer service!
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this! Thanks so much for taking the time to leave us a review! 🖤
Aileen was a wonderful help and…
Aileen was a wonderful help and responded very quickly with good recommendations
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this! Thanks so much for taking the time to leave us a review! 🖤
Online Order
Donna was fantastic helping me out with a mistake I made with my online order. Quick and helpful
31 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this! Thanks so much for taking the time to leave us a review! 🖤
Big thank you to donna for sorting out…
Big thank you to donna for sorting out my order. Thank you very much.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Culture Kings
Love to hear this! Thanks so much for taking the time to leave us a review! 🖤
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