Never received my dress from over a year and a half ago. I have a balance of 4000 and they stopped communicating and answering me and I have no access to my credit. No phone answer, they post thing... Toon meer
Bedrijf heeft geantwoord
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Ordered a dress and it never came. Finally got a store and ordered something again and it never came! Called multiple times with no resolution even when I actually spoke to someone. Then finally they... Toon meer
Bedrijf heeft geantwoord
Worst experience I ever had with a website. Although the website mentioned that they had a gown in stock, they hadn't, and they refused to refund the money. All other gowns were more expensive. I pref... Toon meer
Bedrijf heeft geantwoord
She got new website and took all the customers money from the old website district 5 boutique and opened a new one called district luxe and as everyone now know she took all the money no designer wil... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
District 5 Boutique is a premier fashion destination known for its curated selection of luxury and contemporary designs. Celebrating 15 years in the fashion and e-commerce industry, District 5 offers an exclusive shopping experience with handpicked collections from top designers worldwide. With a commitment to quality, style, and exceptional customer service, we bring sophistication and elegance to every wardrobe.
Contactgegevens
Verenigde Staten
- 2012658900
- support@district5boutique.com
- www.district5boutique.com
1,5
Zeer slecht
96 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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I ordered a dress and was told it would…
I ordered a dress and was told it would ship in 3 weeks, its been 3 months! Ive been calling for over a month now and no one answere! DO NOT ORDER FROM HIM
9 mei 2024
Review zonder uitnodiging
NEGATIVE STARS!!!
NEGATIVE STARS!!!! THEY NEED TO BE SHUT DOWN!!! Their fake store address is non-existent. And i ordered my dress in september 2023. It is now may 2024 and have sent over 10 emails back and forth of their nonsense and still NO DRESS!
Calling credit card to dispute charge. TOTAL SCAM!!! DO NOT ORDER!!!
7 mei 2024
Review zonder uitnodiging
I purchased a dress from District 5…
I purchased a dress from District 5 Boutique, and I couldn't be happier! The quality of the dress exceeded my expectations, and the customer service was exceptional. I'll be shopping here again!
3 mei 2024
Review zonder uitnodiging
Beautiful Elegant Dress
Beautiful Elegant Dress - I personally had an excellent shopping experience with District5Boutique. My gown was even more beautiful than it looked online and I couldnt be happier with my purchase. Helpful customer service and easy checkout - very happy with my purchase!
1 mei 2024
Review zonder uitnodiging
They are a scam
Bought a dress never got it delivered. After months of emails got a credit note and since then I can’t choose a dress to procede to payment at website. For days now any time a chose dress website tells me have to sign in again and again …. Making it impossible to buy. Have stoped answering emails too. They ripped me off more than 1k
2 mei 2024
Review zonder uitnodiging
scam
i bought from this website for the fist time more than 10 years ago , i kept coming back and referred many friends .. this time they just took my money and gave me an order number and not even a confirmation email!!! ive been trying to contact them but there customer service is a joke , i so disappointed my sister’s wedding is so near . i contacted the designer directly ( the one designed the dress i bought ) they said the did not receive any thing from district5 ... and that i am the 3rd person with the same issue
3 januari 2024
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hello, A M S.
Thank you for sharing your review. We are unable to locate an order under your details. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
SCAM!
SCAM!! I ordered a dress and 4 months later I found out they never placed it with the designer. They trick you pretending they are following up, to make you loose time to dispute the credit card charge.
Fraud scheme - shame on you District5boutique!
31 maart 2024
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hi, Mirna.
Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with the specific Order ID you're referring to and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
This website is a scam BEWARE!
This website is an absolute scam. Orders never arrive, refunds are denied, and they offer store credit instead. Multiple friends and I have experienced the same issues. Their customer service is nonexistent, and they penalize customers for their mistakes. It's outrageous and unbelievable that they continue to operate. Avoid this website at all costs.
16 april 2024
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hello,
Thank you for sharing your review. We are unable to find an order under your details. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
This website is a total scam
This website is a total scam. You order something, and it never arrives. When you ask for a refund, they refuse and offer store credit instead. I ordered three dresses three months ago, all marked as ready to ship, but they never came. I've been chasing them for a month, but they never respond. It's like they want you to believe they're "working on it," but you never get any answers or your money back. It's not just me; around 15 of my friends have had the same experience. They offer discounts to entice you to buy, but what's the point if you never receive your order? When I asked about my dresses, they pushed me to buy something else from their outdated collection. They make you feel like you're begging for a favor. And now, my sister's dress, ordered seven months ago and supposedly ready to ship, never arrived either. When she asked for a refund, they said they'd deduct 30%. It's outrageous! How can they penalize us when they're the ones who messed up? Their customer service is a joke. It's unbelievable that this website is still up and running, scamming people left and right.
13 april 2024
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hello,
Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
Very bad experience
Very bad experience! I ordered a gown and had to pay in full for dress that I had no idea when was going to be shipped. I ordered it for my daughter’s wedding, but I couldn’t get anyone on the phone or email to let me know when the dress would possibly be ready. Very bad communication and not a reliable company.
27 maart 2024
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hi, CM.
Thank you for sharing your review. We are unable to find an order under your details. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
Horrible experience!
Although the website has most of the high end and couture brands and lots of promotions but they have major problems with communication and delivering orders on time! They don’t answer their clients and IF they did they won’t give clear answers!
One of the designers i ordered from has told me that many people has problems with district5!
It took them more than two months to deliver the dress although they know my occasion time before i purchased the dress! And unfortunately I didn’t receive it on time!
Honestly speaking it was a nightmare
6 december 2023
Review zonder uitnodiging
Antwoord van District 5 Boutique
Hello, Haifa.
Thank you for sharing your thoughts. In order to properly address and fully resolve the issue, could you kindly send an email to support@district5boutique.com with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked.
We appreciate your understanding and look forward to assisting you.
Sincerely,
Client Care-D5
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