DIY Shutters Reviews 

Great expert service paying attention to every detail.
You can buy with confidence knowing things will be correct.

Just ordered and sample process, measuring instructions excellent and phone call before order processed a good move to be sure for supplier and customer that everything is accurate as far as it could be
So now hope the actual shutters are good!

Staff were very helpful with the design of the shutters and thorough confirming that all the details were correct.

This was the second order with DIY Shutters. The first set were delivered perfectly within eight working days. The quality was great and they look fantastic. After placing the order, the company phoned to check everything and could not have been more helpful. This time exactly the same care and attention - this time from Ellie. I am looking forward to receiving the new set. From my experience - they're a great company and I shall be using them again very soon for our next bedroom. The bedroom I'm doing is costing a total of £432.80 from DIY Shutters. A local company quoted £1250 for the same work and the actual shutters look identical.

Communication excellent

Easy to follow instructions on website with 'print and cut out' guides to aid measuring, step by step guide through choice of style and types of blinds, helpful videos and useful illustrations also available, competitively priced, prompt response to answer questions and they called to double check everything before they took payment and committed make to measurements.

The online service is really straight forward to use, and the confirmation phone call was really helpful as I wanted to make some changes to my order.

They were also really helpful with any questions on delivery, and the shutters which turned up are good quality and were extremely easy to fit. Really happy with the service and the product!

Very helpful company, I had a few issues I needed clarification over and Ellie was extremely helpful and patient with me as I've not done DIY on the measuring and designing before.
5 stars so far, looking forward to receiving the shutters.

The website and ordering of the shutters along with the how to guides was very straightforward and the follow up phone call regarding my order was appreciated

I Like the way you still phone up to go through the order, it gives me peace of mind.

Customer service excellent, can not fault their help and expertise. Such a shame as we confirmed our order and the price shot up nearly £150.00 after a minor amended of a few millimetres. Called to cancel and the sales lady seemed uninterested and didn’t try to keep the sale. Shame as we had more windows to order so missed out on future business.

I cannot fault the customer service in trying to sort out our bedroom shutter that is faux wood and made in the UK. It looks fantastic and the quality is good. It does however, expand and contract with temperature changes and makes a noise which can’t be rectified it seems. It doesn’t shut out light as well as we thought so will add curtains also in the bedroom. This is the third blind we have bought from DIY shutters and would recommend them despite the couple of issues.

The whole process was good.
I used the online chat assistant who provided me with great help and supplied me with example pics to help me with the ordering of my shutters.
The call with the ordering assistant was also good and put my mind at ease that all the information needed was correct.
I look forward to receiving the shutters and getting them installed

Well explained instructions to measure. Then fitting them was an absolute dream - far easier than I had expected and they fit perfectly. Really impressed.

Stephanie worked hard to help us with our order and get it shipped correctly. A true professional with the client first and foremost.

Always a pleasure to buy shutters from this excellent company.

Very polite. Understood my order.

I thought web site / guides / videos were helpful. The brief discussion and answering queries session prior to confirming the order was exceptionally good.
Looking forward to delivery and fitting!

Arrived last week took a bit longer than expected due to shipping.arrived well packed and driver phoned One hour before arrival. Very easy to install with just basic diy skills you will just need a drill screwdriver and level. They look great and the quality is very good.the wife is very happy and I would definitely use this company again highly recommended

Easy to follow instructions for measuring and installation. Helpful call from Customer Services to confirm details which lead me to switch (correctly) to the buildout frame on a Bay Window as needed to attach to the window frame rather than the recess. Super quick delivery. Shutters look fantastic!