DIY Shutters Reviews 

Quality first rate - at substantial savings over fully-fitted services. Supportive and kind staff too.

Ordering the shutters for our bedroom window was made easy with DIY Shutters. The 'how to' guides for measuring and fitting were really helpful . Various colour options and styles are available which ensured we could choose exactly what we wanted for our room. Ellie was invaluable in checking all our requirements before the order was finally processed. We received the shutters as scheduled and have fitted them. We're very pleased with the finish and look achieved.

Easy to order on line then a back up phone call to make sure all is correct before confirming order so far 5/5 let’s hope delivery and product maches 5/5 and will post again thank you

Have used DIY Shutters before and found their overall service from ordering through to delivery to be excellent. Have now ordered more shutters and have been really pleased with the process, ordering was easy and the follow up with one of the team to check order details was quick, friendly and efficient…..I would certainly recommend DIY Shutters to anyone looking to purchase shutters.

Delivered and installed. One problem I had (my fault) was living in an old house nothing was square and the opening was too small to get the frame in. Solved by building the shutters in situ. They look great and neighbours have commented on how great they look. Thanks to your team.

I've given 5 stars as my 'expert' contact was very clear and helpful. I would, however, just say the wording in the acknowledgement email could be slightly less ambiguous by making it clear that the order will only be confirmed FOLLOWING the phone discussion. A very good process though.

Very easy to order and easy to contact. Very polite and helpful when contacting them.

Spoke with Ellie to ask questions Ellie was very knowledgeable about the shutters all question answered speedy final review before order was processed excellent 5 star

Website very easy to navigate and explanations are clear and concise with added videos to assist.
Can always call for assistance and there is a follow-up call to check order prior to order being completed and paid for.
Flexible delivery options if you give sufficient notice. Great product, good price, and am a return customer. Would recommend.

Excellent customer service and really easy to install the blinds. They look fantastic. Would recommend DIY Shutters to anyone.

The customer service at the point of booking is exceptional. A very quick call back after your online booking occurs, to run through all the detail, provide advice and any adjustments agreed before the final order is put through.
I order the faux wood, partly due to speed of delivery, but I must admit I wouldn't order these again. I have been somewhat disappointed and would wait for the real wood in the future. The faux wood is too bendy and droops, even in situ rather than opened. I wouldn't recommend. The company were great to deal with though and I would consider them for a real wood order.

The website was easy to navigate and informative.
The day after ordering Ellie phoned us and checked that everything was okay before confirming the order.
She was also extremely pleasant and easy to understand.

Lots of information on how and when to submit the relevant information for your but the follow up chat with in my case Ellie was essential in order for me to have confidence that the shutters I've ordered will be correct

This is the second order of shutters I've made in a month. I was very happy with how quickly my last order arrived and the quality of the shutters. Fitting them was also very easy and took me around 30 mins, so this time I've ordered another two sets of shutters.

As before, the person on the telephone was very helpful and confirmed my measurements and style choices were correct

The best customer service and Good Quality Products

Just excellent; clear website, helpful follow up phone call and everything arrived in perfect condition and easily fitted. Looks fantastic. really chuffed.

Excellent service and advice. Easy measurement and ordering process, along with value for money. Looking forward to receiving shutters. :-)

Very easy and proffessional

So far our experience with DIY Shutters has been excellent. The sales staff have been very helpful in guiding us through the ordering process, initially Matt helped us and we ordered colour samples and then Ellie took us through the order review and made changes where necessary. Thanks to both.