Envirofone Reviews 46.299

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The experience was amazing overall. They gave me the second highest quote compared to the competitors, and they only slightly differed once they inspected the device. Unlike other companies I had trie... Toon meer

Beoordeeld met 5 van de 5 sterren

A very clear and straightforward process. The initial amount offered for my wife’s iPhone was what we received. No fuss and all very swiftly dealt with. The money went into my PayPal account within a... Toon meer

Beoordeeld met 5 van de 5 sterren

I had always given my old phones away so a trade-in was a new experience. Found envirofone by chance. Offered a good price and instructions easy to follow. The phone was collected from home by Roya... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company!! I first decided to trade in my old samsung galaxy note 20 256gb with Music Magpie who decided that my phone had been subjected to heavy wear & tear (it was alway... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon recycle- en unlockservice
  2. Online marktplaats
  3. Recycling center

Over Envirofone

Geschreven door het bedrijf

Of the UK mobile phone recyclers, we’re one of the longest running recyclers with over 15 years’ experience helping customers get cash for their old devices, we don't just buy phones we also Sell phones for a fraction of the RRP. Both buying and selling devices take place on the same website making it really simple for you to upgrade your phone at any time.
BUY TECH
SELL TECH

Envirofone

Geschreven door het bedrijf

15 Years Experience
We are the longest running mobile phone recycler with over 15 years experience offering cash for your mobile phones and buy a refurbished phone for a fraction of the RRP
Over 4 Million Happy Customers
We've paid out millions and given countless phones a new home!
Free Enviropack & Free postage
We make it as simple as possible when selling your device we send you a handy Enviropack so you can securely wrap your device when sending to us, plus its free to send!
Get 12% More with Envirocash
Our E-wallet payment method 'EnviroCash' allows you to get extra for your old unwanted devices to spend on a premium quality refurbished phone which includes a 12 month warranty. Simply sell it, send it and spend it. So, if you're ready to upgrade, go to Envirofone.
We accept damaged phones!
We test each phone individually so you get an individual price based on individual faults. And if you're not happy with the offer we will return if free of charge.
Price Promise
We pay the price quoted on our website or we’ll return your phone completely free of charge.(Some mobile phone recyclers charge!)
Same Day Payment
We use Faster Payments, so you get paid into your bank account on the same day
Buy refurbished devices
We sell a wide range of premium mobile phones, tablets, wearables, consoles and accessories.
12 Month Warranty
We offer a 12 month warranty on all phones purchased via the website. This means you’ll have peace of mind when buying from us.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

46K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Very quick process and payment

Very quick process and payment! All was complete within 3 days. Price remained the same as initial quote. Definitely recommend! 🙂

27 april 2026
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Antwoord van Envirofone

Thank you so much for the wonderful review! We are delighted to hear that everything was wrapped up within three days and that the price stayed exactly the same as your initial quote. Honesty and speed are at the heart of what we do, so it is lovely to know we delivered. Thank you for the kind recommendation, we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thank you.

27 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear you had a great experience with us. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Very quick and easy process plus quick…

Very quick and easy process plus quick payment, thank you. Always use envirofone. Highly recommend.

27 april 2026
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Antwoord van Envirofone

Thank you so much for the wonderful review and for being such a loyal customer! We are thrilled to hear the process was quick and easy and that your payment landed swiftly. It truly means the world to know you keep coming back to Envirofone. Thank you for the kind recommendation, we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Fast payment

Fast payment, quick exchange

27 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are thrilled to hear the exchange was quick and that payment landed with you swiftly. Keeping things fast and easy is exactly what we aim for, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Very good

Delighted with service

27 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear you were happy with our service. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Helpful & Quick

Customer service very helpful in answering questions, then trade-in was processed quickly once item was sent. Honest & honoured the price quoted after their assessment of item quality.

27 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear our customer service team was able to answer your questions and that the trade in was processed quickly once your item arrived. Honesty and transparency are at the heart of what we do, so it is wonderful to know we honoured the quoted price after our assessment. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Sold them my PS5

Sold them my PS5 as I've built a gaming PC. The whole process was seamless and same day payment once they'd approved the condition it was in.

27 april 2026
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Antwoord van Envirofone

Thank you so much for the brilliant review! We are delighted to hear the whole process was seamless and that payment landed with you the very same day once your PS5 was approved. Enjoy the new gaming PC, what a fantastic upgrade! Thank you for choosing Envirofone, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear you found our service easy to use and that payment was nice and fast. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish…

Great experience from start to finish quick and easy exchange very professional

22 april 2026
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Antwoord van Envirofone

Thank you so much for the wonderful review! We are thrilled to hear you had a great experience from start to finish and that the exchange was quick, easy, and professional. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Really quick transaction made

Really quick transaction made

22 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear the transaction was nice and quick. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Envirofone services are mega fast and…

Envirofone services are mega fast and the offer they give is fair with a very fast payment. I have used them twice so far and will repeat again.

22 april 2026
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Antwoord van Envirofone

Thank you so much for the wonderful review and for being such a loyal customer! We are thrilled to hear you have found our service fast, our offers fair, and our payments speedy. It truly means the world to know you keep coming back to Envirofone. We look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service, reliability and integrity

The quoted price for my launch PS5 was honored promptly—shipped, tested, and paid for within just five days—demonstrating their reliability and integrity.

21 april 2026
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Antwoord van Envirofone

Thank you so much for the wonderful review! We are delighted to hear that your launch PS5 was shipped, tested, and paid for within just five days, with the quoted price honoured in full. Reliability and integrity are at the heart of what we do, so it truly means a lot to know we delivered on both. Thank you for choosing Envirofone, we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Easy process and quick payment.

Easy process and quick payment.

24 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are delighted to hear you found the process easy and that payment landed with you quickly. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 5 van de 5 sterren

Service was fast payment was fast very…

Service was fast payment was fast very happy

24 april 2026
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Antwoord van Envirofone

Thank you so much for the lovely review! We are thrilled to hear that both our service and payment were nice and fast, and that you are very happy with your experience. Your kind words truly mean a lot, and we hope to help you again in the future!

Beoordeeld met 1 van de 5 sterren

Best avoided

Would not recommend. Got a quote of £125 to sell my Garmin Instinct 2 Solar. It's in great condition, fully functional, with no wear and tear to the screen, bezel or housing, no damage to the display including dead pixels, no water damage, the battery holds a charge and functions normally and there are no missing parts. I sent my watch off and was very surprised to receive a revised offer of £50 because of signs of wear to the strap! The strap is fully functional as I literally took it off my wrist to do a factory reset before popping it in the post to Envirofone. And a new strap would cost between £20 and £30 so cannot understand why the offer was more than halved.

The only positive thing I will say is that they returned my watch to me quickly so that I could sell it to a competitor and am now quids in!

Responding to Envirofone's response: To your first point, there is no mention about wear and tear to the strap in the description of what you class as 'excellent condition' on the website, you merely state "no missing parts, including straps/bands". And, for your information, £125-£34.99=£90.01 NOT £50. To your second point, "we have recently reduced the prices we are offering", this should apply to all offers made after the price reduction has been introduced, not applied to all outstanding offers including those made at the higher amount before the price change was introduced. The fact that you have moved the goalposts indicates to me that Envirofone is not a trustworthy service provider and for that reason I could not and would not recommend Envirofone. My negative review of Envirofone therefore remains exactly as it is.

24 april 2026
Review zonder uitnodiging
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Antwoord van Envirofone

Hi Amber, sorry to hear you were unhappy with the experience. I believe two things have happened here, firstly we have priced the new strap in which looks to be about £35 on the Garmin site. Secondly we have recently reduced the prices we are offering for these on site and the team have incorrectly taken your revised price from that updated price. However we are always happen to return rejected item quotes are of charge which I believe was the case.

As a follow up Amber we have admitted an error in the repricing by the team, we have been fully transparent about that, if we were not trustworthy we would not have taken ownership of this - I think you may have misunderstood the initial reply.

Beoordeeld met 5 van de 5 sterren

Fast processing time

Offer for trade in was great, time scale for picking up item and processing was excellent and not a long wait for payment.

23 april 2026
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Antwoord van Envirofone

Thank you so much for your lovely review! We're really pleased to hear the trade in offer hit the mark and that the whole process from collection through to payment was smooth and speedy. That's exactly the experience we aim to deliver. We hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Really easy and paid very quickly

Really easy and paid very quickly

20 april 2026
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Antwoord van Envirofone

Thank you for your review! Easy and quick payment is what we always aim for so it's great to hear we delivered. We hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service

21 april 2026
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Antwoord van Envirofone

Thank you! Fast service is what we're all about so really glad to hear it. We hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

Fast turnaround, fair price

Transparent process, fair price and fast turnaround

22 april 2026
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Antwoord van Envirofone

Thank you for your kind words! Transparency, fair pricing and a fast turnaround are at the heart of what we do so it's brilliant to hear we ticked all the boxes for you. We hope to see you again soon! 😊

Beoordeeld met 5 van de 5 sterren

The whole process was smooth and easy

The whole process was smooth and easy. My used phone was collected the morning after I agreed the sale and within just over 24 hours, the funds were in my PayPal account. Highly recommended if you are looking to sell your old tech.

22 april 2026
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Antwoord van Envirofone

Thank you so much for your wonderful review! We're really thrilled to hear the whole process was smooth and easy and that your phone was collected so quickly. Funds in your PayPal within just over 24 hours is exactly the kind of speedy service we pride ourselves on. We really appreciate your recommendation and hope to see you again soon! 😊

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