Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... Toon meer
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Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... Toon meer
Bedrijf heeft geantwoord
Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... Toon meer
Bedrijf heeft geantwoord
Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.
Contactgegevens
2 Ebor Street, E1 6AW, London, Verenigd Koninkrijk
- shop@fnatic.com
- www.fnatic.com
4,3
Uitstekend
161 reviews
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Great Company Easy To Deal With
Both orders I made with Fnatic have been great. No issues and I love the products. Would definitely buy from you guys again
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the lovely review, glad to hear that you are happy with Fnatic! 😊
The experience was good
The experience was good, the products are good quality and the delivery time is not bad at all (even if it could be better)
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Happy to hear that you had a good experience with Fnatic! 😊
Nice website and store
Nice website and store, i've been verry happy with their products
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the lovely review! 😊
Satisfied.
One of the two items i ordered was exactly what i expected, the other one was not really the quality i expected but in the long run it has been pretty good ! shipping was pretty late, but It might has also been my country's fault. In general i was left satisfied with what i got and i would buy again!
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the review, we'd love to hear more about this, so feel free to contact us at shop@fnatic.com. We are waiting on your email. 😊
Good delivery and quality of products
Always good delivery, often fast and when there is a problem with it or a delay, the customer service is always alerted and give us the needed informations.
Even more, I loved the products I bought, good quality, not always mentioned if it sized well or thin, but now I know on which product it could be.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for your lovely feedback Thomas, we are thrilled to hear that your overall satisfaction with Fnatic is great! 🖤🧡
Good shop
Arrived very fast, good package, everything was alright, nothing bad
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the great review! 😊
Once Fnatic, always Fnatic
When i was home because of corona i wanted to buy something new and this black and orange precious was the first thing that came in my mind so i bought dash, clutch 2 and 2020 jersey, it arrived earlier then i expected so thats really nice, later i won fnatic react and these are my first solid gaming mouse and headset and satisfied is weak word for how i feel with these bad boys and now i dont want any other peripherals then fnatic so last thing which is streak will be 100% on my christmas gift list
(sorry for my far from perfect english)
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the lovely words and your English is great! 😊Thank you for being our supporter and for loving our gear! 🧡🖤
Good and Smooth
Everything went fine and smoothly even though it could have been delivered a bit quiker.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the great review. As you probably know, covid19 pandemic has slowed things down, but we really do try to dispatch and deliver our orders in reasonable times, despite the delays.
Another quality purchase
I have ordered Fnatic apparel numerous times and I am ALWAYS happy when I get my merchandise. Quality materials, exceptional workmanship and always as shown on the website. I will order again in the future.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the lovely feedback, we'll make sure to pass it on to our Apparel team! Hope that you will keep enjoying our products!
I love all their goods and the…
I usually love all their goods and the support team has always been kind and helpfull, I would give 4.5 stars but not 5, because this year I bought a hoodie which I'm not totally happy, but will keep because of the print I love. At first I thought he was just not as soft as the once I already own by fnc but then the corners of the pocket (on one side) just ripped open after one wear without even using the pocket as storage. really strange. anyway I hat to get it fixed to even be able to wear it again. unlucky, I hope the next one will be just fine again.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for your review and we are happy to hear that you are satisfied with the support provided! We are sorry to hear about the issue with the hoodie, please send us an email to shop@fnatic.com and we will gladly solve the problem you are experiencing!
Brilliant customer support.
Ive had to contact support a few times for small things (me breaking my keycap, or the rubber feet coming off my keyboard) and they've been so helpful and replaced these for me for free. Honestly one of the best support Ive had contact with.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the lovely words, we rally appreciate it and it helps us to improve and excel in our service!
Positive & negative feel
Great experience with customer service, but i feel that prices increased for less design quality…
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Hey pal 👋 Thanks for sharing your feedback with us. Most of our shop's products' prices are similar to the ones on the market, but we find your opinion very important, and we will pass it on to the relevant team. If we can do anything else for you, please drop us a message anytime, we will be glad to help. 🖤🧡
Rückversand und Lieferzeit im Shop sind…
Rückversand und Lieferzeit im Shop sind schwierig.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Hey bud! Can you please give us more details what made this process difficult for you? Please drop us an email at shop@fnatic.com, so that we can help you with this. 👊
The products got better and better
I use google translate so please don't. wonder. So I bought my first product in 2019 for the World Cup in LoL at the time. It was the current Tshirt, it took half a year from the order to the arrival of the package, yes I think the same as you do now. But since then the FNC shop has always improved! First of all, I was rewarded more than adequately for the long waiting time, and the support always contacted me immediately by email. But good customer service is not enough on its own. I was assured that she would change manufacturers in 2020. So I also ordered the 2020 Season and the 2021 Worlds Triko and I have to say the quality has increased enormously. The shipment went very quickly, within 10 days from England to Germany, but above all the quality of the tshirts has improved. The Worlds Triko 2019 was still of a very poor quality, the seams were poorly processed, the pressure was not optimal and it did not fit well. In stark contrast, however, the new tshirt, the quality is super good, the seams are well made and the tshirt fits perfectly.
So in the end I have to say that my initial disappointment has disappeared due to the enormous increase in the quality of Fnatic's products.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thank you for the lovely feedback, we always try to improve in all areas and we are happy to hear that you have noticed it! We make our products for you, so we truly appreciate your comments and we take them seriously. We did have problems with that years Worlds Collection and thrilled to hear that you have appreciated our efforts to make your experience better. #alwaysfnatic 🖤🧡
Top brand for gaming and clothes
Top brand for gaming and clothes, I love you
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the lovely words, happy to hear that your overall satisfaction with Fnatic is great! #alwaysfnatic 🖤🧡
Customer Service
Customer service is very friendly and helpful. Could not have had a better experience. Products arived promptly, and were of good quality.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the amazing review, thrilled to hear that you are happy with our Support Team and our products. Comments like this help us excel the service and do better.
Antwoord van Fnatic
Happy to hear that, thanks for the feedback!
Good quality product
Good quality product with good shipping time
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the review, we are happy to hear that you are loving our products and that are happy with the delivery, although covid19 has slowed things down we really aim to dispatch and deliver our orders as quickly as possible.
Would definitely buy again
Great quality items that were shipped overseas in a reasonable amount of time.
11 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the review, we are happy to hear that you are loving our products and that are happy with the delivery, although covid19 has slowed things down we really aim to dispatch and deliver our orders as quickly as possible.
Good quality
speed of preparation and shipping (when the product is in stock, and not personalized)
Product quality
Fast and knowledgeable customer service.
9 november 2021
Review zonder uitnodiging
Antwoord van Fnatic
Thanks for the amazing review! We are happy to hear that you are satisfied both with the delivery and the support provided!
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