Gem Jewelers Reviews 

Working with Joe at Gem Jewelers was a wonderful experience! After extensive research I chose to get my 5.94ct tennis bracelet from them and could not be more pleased. The combination of quality and cost is truly unmatched. I will definitely be a repeat customer!

They were great to work with. I had a thorough conversation with them through instagram, and they really do price match. I ordered a platinum diamond ring through them and it came with an IGA certificate with a gem appraisal as well as the ring and i can say the stones they use are very high quality. I will definitely be purchasing more diamond pieces from them in the future!

Wow what a awesome experience here when buying my wife's diamond tennis necklace Joe was freaking amazing and he's a real honest jeweler. Before going to him I went to some jewelers downstairs and they all tried rip me off and he was so nice and helpful. I took it later to get appraised just to make sure and they are the real deal thanks again

Excellent experience! Great quality, great value and great service.
I did a lot of research to find a good deal, but was initially worried about the legitimacy, quality and support should anything be less than perfect.
Now I realize I needn’t have worried at all! Fantastic bracelet and necklace, outstanding service and sensational value.
Don’t think, don’t worry and don’t hesitate. Shop with full confidence that you’re going to be thrilled!!

I stumbled on Gem via Instagram and am so happy I did. I have been eyeing a flexible Diamond bangle for some time and inquired about sizing via DM. Response and communication was quick and easy and we settled on a size. They made a customized order for me for my requested size. The turnaround for my custom order was about a month, and item arrived in perfect condition with additional goodies. I was grateful they shipped the bracelet first so I could wear it immediately. The appraisal letter came a handful of days later appraised for over 2x the price I paid. Thank you Gem! I will be back for more pieces!

Friend referred me to them for a custom ring for my wife. Great experience. Turned out gorgeous.

Joe, and the team, were so responsive from sending numerous pictures, answering questions and arranging special shipping for me! The whole buying experience was so easy and when the necklace arrived I was beyond thrilled, absolutely beautiful. Will treasure for a lifetime! Thank you Gem Jewelers Co.!

The online chat feature is very helpful when asking about information on a specific item and the customer service representative who responds is prompt and helpful.

Also when you are ready to order Joe is also available to help if you are undecided on the carat weight of an item. I knew which item I wanted but could not decide on a dainty lower carat flex bracelet or the 2 ct. So a picture was sent to my phone for comparison of both items. THAT a was really helpful and I appreciate the immediate response and assistance!

There is also a verification process in place to ensure not only your safety but also for their business. While I did not understand this process (I did not receive the email as the email I provided was off by one letter) I was reached out by their support team, but it was Joe who went the extra mile to call me back with the actual phone number. Thank you Joe! I did talk to the verification person at GJ and there I found out my email was off by one letter. All good though and everything went smoothly.

BTW, I shipped my item FedEx (not home address) which offers more safety/protection for me and I can pick up at my convenience in 5 days. So do that if you are concern about delivery. GJ will do this for their customers so ask and know which location will accept and hold your package for you.

Went into Gems today, was served by a lady named Sheila, friendly, caring made us feel so welcome shall definitely purchase bother items in the future. Highly recommend.

I recently received my tennis necklace from Gem Jewelers and it’s beautiful! Joe was very helpful and gave me a great deal! I’m so happy with my purchase and will be buying more from them in the future!

Such a pleasant experience and guidance from beginning to end with my recent purchase. The tennis necklace arrived as described. You can't beat great customer service and product. Thoroughly enjoyed my shopping experience with Joe and the Gem Jewelers team. Definitely recommend working with them if you're in the market for extra sparkles.

Great product and service!! The diamond bangle is absolutely gorgeous and it was shipped to me by overnight FedEx. I ordered the bangle on Monday and had it on my wrist on Tuesday afternoon. It is very beautiful and I bought it for a really great price. I am very happy and definitely recommend anyone who is looking for a great product for a great price to buy from Gem Jewelers! 😊

Good experience. Joe was easy to work with and very responsive. Good quality items and fast shipping. They advertise one-day shipping, but be aware it will be two-day shipping for insurance purposes.

The response to my questions were immediate. The item was shipped and received exactly to the date I was told. The item came with GIA authorization, it’s even more beautiful in person. I am very happy with my experience.

Very great customer service from Jessica and a beautiful item. Very happy with my purchase!

Incredible piece of jewelry. So impressed with the quality. Thought it was too good to be true. Joe was fantastic to work with when deciding between 2 pieces. Highly recommend!!

Amazing experience all around and great value!

I’ve been looking for a tennis necklace and I’m glad I stumbled onto their site! They were helpful, shown videos, and willing to accommodate! The pieces are stunning! Also, they shipped quick and the packaging was beautiful! I’m very happy with my purchase.

Awesome Customer Assistance. Joe was the Best he listened and gave great guidance on selections. I highly recommend asking for him he has great knowledge and listens to details. He is the best.

Working with Gem Jewelers was a great experience!!! The service and quality of the ring are amazing ! I absolutely LOVE the ring and the quality is so fantastic for the price !
Will definitely buy again !!!!

My ring is incredibly gorgeous (diamonds are spectacular!) and Joe was incredible to work with at Gem Jewelers!! I am now a loyal customer and already have my next piece picked out for purchase! You MUST purchase your diamonds from Gem Jewelers!