Gem Jewelers Reviews 

284
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had never heard of Gem Jewelers, but some Google searches led me to their site. I was comforted by some reviews and searches, but understandably, approached a new jewelry site with a bit of caution... Toon meer

Beoordeeld met 5 van de 5 sterren

I got myself a a 3 prong tennis necklace from Gem jewelers for Xmas. I absolutely love love my necklace, wear it everyday everywhere. It does NOT flip unlike other ones I have bought and returned. Joe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I worked with Melissa to get an original order enlarged while keeping the existing gem sizes the same. She was super helpful in getting the requirements, return, additional cost, additions and shipme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We met Chris by phone. He was extraordinarily knowledgeable, professional and very respectful. The GEM tennis necklace came and exceeded our expectations for color and clarity. My wife was delighted.... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Gem Jewelers Co.™ is one of the leading retailers in Timeless Diamond Jewelry and Gemstones. Our specialty and claim to fame is our Diamond Tennis Necklaces. Our Unbeatable prices on GIA Certified diamonds, diamond eternity bands, and diamond tennis bracelets makes us satnd out from the rest. Based in the Jewelry District Of Los Angeles, our historic mark makes us exclusive to many others. With over 25 years of experience in the business, we aim and strive to provide outstanding quality and craftsmanship in all our jewelry designs and pieces. Our customer dedication is our main goal and our priority when creating these masterpieces. We want all our customers to feel part of our family and get exclusive and personal service to ensure all your requirements are met. Our strict quality control is set to make sure all pieces are delivered in the most exquisite and delicate manner. In our effort to help the American Job Crisis, Gem Jewelers™ jewelry is all manufactured and designed in the USA. Our sourcing for all our diamonds and gemstones are 100% ethical and in standard with the Clean Diamond Trade Act, therefore we do not source or mine illegal diamonds AKA Blood Diamonds. We thank you for visiting our website and look forward to serving you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

284 reviews

5 sterren
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3 sterren
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4,8

Alle reviews

(284)

44 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Really happy with my experience

Really happy with my experience with Gem Jewelers overall. Joe was able to address a couple of concerns and kept in touch throughout the order process. Most importantly, a trusted local jeweler verified the specs of diamond and gold upon receipt of the item. Thanks!

5 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ecstaticly happy with my purchase

I recently purchased a pair of earrings from Gem Jewelers Co. and I am absolutely in love with them! The craftsmanship is impeccable and the attention to detail is impressive. The earrings are elegant and versatile, making them perfect for any occasion. The quality of the materials used is also top-notch, ensuring that these earrings will last for years to come. Overall, I am extremely satisfied with my purchase and would highly recommend Gem Jewelers Co. to anyone looking for beautiful, high-quality jewelry.

4 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent communication and great quality!

Jessica was quick, responsive and extremely helpful navigating the website. Walked us through everything, had great suggestions and helped out with any questions. We ended up purchasing the flexible diamond bracelet. It was shipped out quickly and is so beautiful! Ive researched a bunch of these and this bracelet had the best price and great reviews. Very happy with the purchase and overall experience.

24 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality & 5 Star Service

For my 20th wedding anniversary my husband wanted to gift me a tennis bracelet and tennis necklace. I found Gem Jewelers Co searching up on Google for best quality and prices. Wow! Not only did I receive my order in less than 48 hours and the pieces are absolutely stunning but the service we received with Joe was 5 stars. Excellent customer service. They definitely will have me as a loyal client any time I want an exquisite piece of jewelry. Beyond happy with my purchase and I’m already looking forward to my next piece of jewelry! Thank you Joe for the absolute best jewelry shopping experience!

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Diamond Necklace

I love my beautiful diamond necklace :) I asked for some alterations (extension), and the company representative got in touch with me right away. Impressive service—much appreciated!

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a Beautiful Diamond Engagement Here

Bought a Beautiful Diamond Engagement Ring Here and very happy with the quality and service. The diamonds sparkle and look amazing with my band and the craftsmanship you can tell is very high quality
Looking forward to getting more jewelry

14 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and amazing…

Great customer service and amazing tennis necklace quality I definitely recommend them and Jessica was amazing to deal with I appreciate how nice she was and sending me pictures and information amazing experience

7 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Consummate customer service and…

Consummate customer service and satisfaction aptly describes the site. My recent interactions with Joe in sales replicated the personal and positive experience of dealing with a reputable local jewelry store. Also the quality, beauty and brilliance of the eternity band place it in a class of its own.

11 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Second Time Buying here

Second Time Buying here
First we bought a Diamond Eternity Band and we just received our diamond tennis bracelet and I have no words on how much I appreciate Jacob for all the help and service he provided while I was choosing
I probably drove him crazy with all my questions but he was so patient and sent me pictures every time with all the details
And when I opened the box this time i was so so happy
My husband also said Jacob gave him a real good deal so we are both happy
We will be back for more soon!

10 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In love with my necklace

Very pleased to say that I just got my tennis necklace appraised from a local jeweler and Gem Jewelers Co did not disappoint I was worried at first as the deal for the 9ct Tennis Necklace was too good to be true and here I am in love with it
The size is perfect for me as it sits right above my beautiful pendant iv had for years. We will definitely be back for more jewelry soon

2 april 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I purchased the Gianna

I purchased the Gianna - Princess Cut Diamond Tennis Bracelet - 5CT / 14K / Yellow Gold. I am extremely disappointed in the quality. The yellow gold is a dingy color and looks like it was only plated and the gold plating is wearing off. It looks like a bought a cheap sterling silver bracelet.
I was told by their customer service department it is too late to return. It is almost as if the exchange time was coordinated with the life of the gold plating.
For $5,800 I expected a beautiful yellow gold bracelet. I should be ecstatic and love my bracelet but I do not. I don't wear it because it looks cheap and dull. It looks nothing like the beautiful bracelet in the picture. I will never buy jewelry online again.

2 december 2022
Review zonder uitnodiging
Logo Gem Jewelers

Antwoord van Gem Jewelers

Hi,

We do not have any record of you ever reaching out to us. We also do not sell plated Jewelry all our Jewelry is Solid Gold or Platinum and Appraised. If you have any other concerns feel free to contact our customer service at Info@gemjewelersco.com

Thanks
Amanda

Beoordeeld met 5 van de 5 sterren

So in love with My Diamond Engagement…

So in love with My Diamond Engagement Ring we got here. Gem Jewelers Co is amazing and went above and beyond with the service, quality and price. I will be recommending all my friends to shop for Diamonds and Diamond tennis necklaces here and Diamond rings
They are amazing and really impressive how quickly they got it to me
Thanks thanks

4 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

11 carat Diamond tennis necklace…

My 11 carat Diamond tennis necklace arrived today and I am in LOVE! Great quality and it sparkles like crazy! I had been looking for a Diamond tennis necklace for a while and was unsure about what carat size would be best for my needs. I stumbled across Gem Jewelers online and even though their reviews were great, I was hesitant about purchasing an investment piece online. Joe completely put me at ease. He is knowledgeable and patient and sent me numerous pictures and videos of the actual necklace I would be purchasing. Joe is amazing! I highly recommend Joe and Gem Jewelers to anyone and everyone! Great quality, phenomenal service and reasonable pricing…actually great pricing. Thank you again Joe and Gem Jewelers…I am already thinking about my next purchase!

21 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gem Jewelers is my TOP CHOICE for…

Gem Jewelers is my TOP CHOICE for pieces!!! My wife had been interested in a diamond adjustable tennis necklace for over a year. I did loads of research and found out about Gem Jewlers’ stellar reputation online. I ordered a piece and received stellar customer service including some add ons, smooth shipping and incredible prices. I have my eyes on another piece that I’ll be getting in the near future. I wouldn’t buy jewelry from anyone else - great team and amazing company!

1 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best price for diamond tennis necklace

I’ve been doing some research on tennis necklaces and came across Gem Jewelers via Instagram with such great price points. I immediately messaged them and they put me in contact with Joe within minutes. I’d asked numerous questions about this 7.25 carat necklace and he provided pictures of the real deal- size/carat comparison, how it locks in place and was able to get a great price of out of. He guided me through the process and gained my trust in purchasing this beautiful necklace without any hesitation. Shipping was fast and required signature so I was happy that the courier won’t leave my expensive package outside for porch pirates to grab. Easy and fast communication. Joe is great, personable and knowledgeable so please don’t think twice about purchasing through Gem Jewelers.

13 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased the 7 carat tennis…

I purchased the 7 carat tennis necklace. It’s absolutely beautiful, exactly what I was wanting! I was a little skeptical purchasing online. I worked with Joe and he was great to work with, in constant contact with me answering all my questions and concerns. I would highly recommend them and you can’t beat the prices! Will definitely purchase from them again!

11 februari 2023
Review zonder uitnodiging

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