Heating & Catering Parts Reviews 

Brilliant company to deal with. Gave them the GC number and the part needed was shown. Fantastic to get next day delivery on a Saturday
Highly recommend

It was great to communicate by WhatsApp to check I was ordering the right part. Sending messages and pictures of the boiler. Good communication to check delivery and after care.
Definitely recommend

Fantastic customer service. I ordered a central heating pump abd when it arrived, it was damaged, mist likely by the courier. Called the supplier and without any dispute, they shipped another pump the same day and it arrived within 24 hours. This is the kindcof service that's lacking in this country. Really appreciated therapist response from.these guys. Thank you

Found the part I needed on their website, ordered and it arrived a few days later, fast and easy to deal with

Excellent service

Ordered service kit for my WB Greenstar, which was delivered on time. I opened the package a little over a week later and found one of the items was the wrong part. I contacted Heating & Catering Parts to explain what I had ordered versus what was sent. I also requested an additional seal. The correct part was found and sent with the additional seal at no extra charge. On the whole very happy with the service. Will use again!

Helped me when I needed it, even on a Saturday afternoon when I was having issues. Helped swap a wrongly ordered part (my fault) with no fuss and an immediate refund upon return of the (wrong) part. Can’t say I’ll pop in for a chat as I’m in South Wales, which is a fair distance from Newcastle.. but, given the service and help, I will definitely order parts in the future. Thank you

Needed to get a fan for a Vokera Unica HE boiler- the service and advice that I from you was second to none- definitely recommend your services to any one looking for spare parts and advice. Thank you so much for your speedy response

disappointed, searched online for a timer, Heating and Catering Parts came up, I ordered the timer, when it arrived it was clearly 2nd hand, there was no mention of this on the original advert, nothing.

Very helpful through out finding fault through what’s app chat
Good value and quality parts

good product and fast delivery and the package was well presented

These guys are super efficient, communication is next level over the WhatsApp chat and everything is treated with urgency.

Quick delivery, easy to find what I needed , quality goods .

Great item, great price. Super fast delivery.

Arrived earlier than expected. PCB in perfect working order. Fitted and boiler running perfectly.

5 stars, highly recommended

Great company. Refurbished parts purchased for my old boiler and fitted by an engineer without issue. Good price and very quick delivery.

Delivered in record time and worked with no problems. Well packaged. It would be great if it didn’t cost as much or you offered a discount if I returned my old PCB to you guys for recommissioning thinking about sustainability.