Heating & Catering Parts Reviews 

I needed a new Baxi 105e diverter valve replacement 248061 and found one on there website and was thrilled to have found one which offered a speedy delivery. The description was spot on and the pictures showed all the required seals needed to refit the new components, perfect.
It arrived within 2 days but there wasn’t any seals with it, I emailed straight away and was asked to send photos of what I had purchased, surely they would have known from my order number. I got a quick response saying they would be shipped out.
Still no seals, so emailed again after a week and told it would be sorted and posted now we are 15 days since ordered and still waiting!
Can’t fit without new seals

Excellent turnaround from order to delivery, very good prices and I’ll be using them again.

Fantastic service from ordering to delivery. I can’t fault it at all.
Bloody well done.

I have been using this company for over 2 years now and all I can say is many thanks for the very prompt service which keeps my business working efficiently.
Andy L

Ordered next day at 5pm . Order arrived at 12 next day as item described’

Very promp delivery. Good price and well informed the status of delivery. Thanks

Super fast delivery... the part
Ordered was worth every penny!!!
Well happy
Recommend 100%

I purchased parts from the website and unfortunately they did not fit my boiler. The team made it exceptionally easy to return the parts and went out of their way to assist via WhatsApp and a quick phone call to get me the correct spares. Fantastic customer service! Thank you!

Ordered the replacement part yesterday at 15.30 and it was delivered at 13.20 today. I live in South Wales. Very pleased with such an excellent service. Not yet fitted so not able to comment on the item.

Ordered a refurbished pump on Sunday 22nd December, so did not hold out much hope of it arriving before christmas. Pump was delivered to me on the 24th and was in tip top condition. Fitted and working before lunch time so saved a freezing Christmas.
Well done and a big thank you.

Very competitive prices , great service / delivery.

Another pcb ordered and delivered the day after, fitted and working. At a quarter of the price of a new one. Excellent

Top customer service, i got reply immediately and resolved small issue by sending out a part the next day, very greatful, thanks again!

I ordered via the website on Friday afternoon. Despite saying that orders after 1pm would be processed the next working day, my order was processed within an hour or so of being placed. The part provided was carefully packaged and exactly as described. Faultless!
My part was a refurbished Potterton Promax 24 HE Plus A System PCB and it arrived in great condition and is working fine.

arrived a bit late but happy with pump,,
price decent too

This is 2nd refurbished boiler part I purchased from Heating and Catering, this year. Both parts fitted my old boiler perfectly and arrived in A+ condition. Living in my arrea, I expect delays and massive prices but they sent out from Newcastle to Isle of wight via DX Delivery in just hours. Great company. Unbeatable. Thanks

Absolutely over the moon.

Supplied me what I needed sooner than expected. What more can you ask for!!