HIRESTREET Reviews 

781
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Hirestreet is great for rotating my wardrobe and letting me try beautiful clothes that I otherwise wouldn't buy for myself. Perfect for wedding guest outfits, as well as summer dresses and office work... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love using Hirestreet as an alternative to buying fast fashion. I initially started using them for events (who wants to buy an expensive dress every time they're invited to a wedding!) but I recentl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent clothing rental service. I have used hirestreet for around 2-3 years now throughout the years and seasons. I find the subscription great to choose five new items to rent for 4 weeks and I ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

It's a good service *if* you can find something worth ordering - which is near impossible to do. Most of the items are at least 10 years out of fashion (i.e. crap they've purchased in the sale that yo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Hirestreet exists to give you access to gorgeous outfits in a financially and environmentally sustainable way. Rent outfits from your favourite brands for a fraction of the retail price and save money to spend on making memories.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

781 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(781)

34 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service and product

Hirestreet is great for rotating my wardrobe and letting me try beautiful clothes that I otherwise wouldn't buy for myself. Perfect for wedding guest outfits, as well as summer dresses and office work wear, I've loved using this subscription service. Delivery has always been quick and customer service has been helpful. I've recommended it to many of my friends because it's been so great. The option to buy pieces after renting for a big discount is also good. Using Hirestreet has allowed me to save money on buying new clothes whilst also getting to wear new-to-me items. Would highly recommend.

7 juli 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Sarah,

Thank you so much for the fantastic review!
We’re so happy to hear you’re loving the subscription service, from quick deliveries to finding great discounts on pieces you fall in love with.
Thanks for being part of the Hirestreet community and for spreading the word to your friends.

Looking forward to seeing what you rent next with us!
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Hirestreet is amazing

I love using Hirestreet as an alternative to buying fast fashion. I initially started using them for events (who wants to buy an expensive dress every time they're invited to a wedding!) but I recently rented items for holiday and it made packing so much easier, and I didn't need to buy anything new for my trip. Renting one off is great value but the subscription service is even better! Renting is made really easy with local drop off locations and the range of items available to rent is brilliant. I recommend hirestreet to everyone I know.

25 juni 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Thank you so much for this fab review!
We absolutely love hearing how Hirestreet has evolved from your go-to for wedding guest outfits into a holiday packing staple - not needing to buy fast fashion for a trip is such a huge win.

We're thrilled that you're loving the subscription service and finding the new returns courier options more convenient.
Thank you for spreading the word and recommending us to your friends; it means the world to our team.
Happy renting!

Hirestreet x

Beoordeeld met 5 van de 5 sterren

Excellent clothing rental service

Excellent clothing rental service. I have used hirestreet for around 2-3 years now throughout the years and seasons. I find the subscription great to choose five new items to rent for 4 weeks and I have often kept 1-2 items. Quick delivery post ordering and great for gorgeous dresses!

1 juli 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Love this thank you!

We’re thrilled you love the 5-item subscription and that you've found some pieces to add to your forever wardrobe along the way.
Can't wait to see what you rent next
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company

Absolutely fantastic company. I have loved the experience. I have really enjoyed rotating different outfits and reducing the amount of clothes waste. Previously I spent to much more buying clothes of low quality and donating so much to charity. Now I've cut right back.
I originally subscribed for the 39 pound for 3 items which was such great value! All the outfits I chose are absolutely perfect. This is my third month with the subscription.

Hire street have now stopped this offer which is such a shame but I recently increased my subscription for the 45 pound offer for 5 items which then increases to 75 after 2 months. I actually think this might be out of my budget so may need to stop when the offer finishes so I do hope they consider doing the 3 items for 39 again.

But over all fantastic service i am so impressed. I keep telling everyone about it 💕


1 juli 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Wow, thank you for such a fantastic review! We love hearing how much you've enjoyed rotating your outfits and reducing clothing waste with us.

We’ll definitely pass this feedback on to our team as we continue to review our pricing.

We’re so happy to have you as a customer and appreciate you sharing the Hirestreet love with your friends!

All the best
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Really helpful whenever I have needed…

Really helpful whenever I have needed to contact them.

24 juni 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Thanks for sharing your feedback Hannah! We're glad to hear that our support team has been helpful whenever you've reached out.
We're always here if you need anything else.

Hirestreet xx

Beoordeeld met 2 van de 5 sterren

Anything decent is permanently out of stock

It's a good service *if* you can find something worth ordering - which is near impossible to do. Most of the items are at least 10 years out of fashion (i.e. crap they've purchased in the sale that you could have bought for less) and the rare gems that are fashionable are permanently out of stock. I scrolled for hours to find about 30 decent dresses and every single one of them is out of stock in every size. This website only really works if you don't mind wearing outdated clothes

19 juni 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hey

Thank you for taking the time to share your feedback! Moving warehouses recently meant our inventory took a temporary hit, but we have some great news, though: we are literally about to drop a massive stock refresh, including brand new arrivals from Nobody's Child, Pretty Lavish, and Runaway The Label.

Our aim is to reuse, recirculate and give outfits a full chance to be worn before being recycled and preventing as much fast fashion clothing heading straight to landfill.
We are sorry to hear you're unhappy with the items on site, we do have the ability to filter out all unavailable items on site, sorry to hear you feel styles are a little outdated.

We'd love for you to give us another chance once the new pieces are live in a few weeks.
Hirestreet x

Beoordeeld met 5 van de 5 sterren

Amazing overall renting experience!

The overall renting experience with Hirestreet is seamless, easy and great! Perfect for a busy person like me where I just don’t have the time to do shopping. The subscription feature is good too as it allows monthly rotations of attires without the worries of ‘hoarding’ too many unnecessary clothes at home. All the pieces are gorgeous and best part is you get to purchase any ones you love for a massive discounted price! So highly recommend!

9 juni 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Thank you so much for this wonderful review! We are absolutely thrilled to hear that Hirestreet fits so perfectly into your busy lifestyle.

Helping you keep a fresh wardrobe without the closet clutter is exactly what we aim for.
Thanks for being a valued subscriber and for recommending us too!

Hirestreet xx

Beoordeeld met 2 van de 5 sterren

Wrong dresses arrived

Used to be so good but terrible since it was taken over!

In the early days, this used to be my go-to for special events and holidays. I think it was taken over at some point, and the business has gone down hill since - shoddy packaging, wrong dresses delivered, slow customer service. Not what it used to be! Quality of the items are not as good as before as well. One dress arrived that was way past it's prime!

5 juni 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Thank you for taking the time to share your feedback, though we are incredibly sorry to hear that your recent experience didn't live up to the standards you’ve come to expect from us over the years.

We completely understand your frustration regarding the incorrect items. This is absolutely not the level of service or quality we aim to provide, especially to our loyal, long-term customers.

We want to make this right as quickly as possible. Our team is currently reaching out to you via email to arrange for the correct replacement dresses to be sent out to you immediately.

Thank you for your patience as we work to resolve this for you, and we hope to have the opportunity to regain your trust.

Warm regards,
HS Team

Beoordeeld met 5 van de 5 sterren

Always amazing

Always amazing! I’ve used Hirestreet now for many occasions; black tie, weddings and birthdays. Every time the outfits are wonderful. Never had any issues! Any issues like sizing or length they fix immediately and support team are amazing and helpful. Honestly would recommend, and never will I buy a dress for an occasion again. Hire street everytime!!

4 mei 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Charlotte,

Thank you for your support!
We are thrilled to hear that you’ve had such a consistently positive experience with our outfits and our support team.
Here’s to many more sustainable style moments together!
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Quality and affordability is great!

Quality of all 3 outfits was great. The setting up was really easy, tracking details were accurate. It’s something I feel helps with substantiality which is a huge plus. Can’t wait to use again. Customer service really friendly too.

12 mei 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Tasha,
Thanks for the kind words! We’re so glad you enjoyed the outfits and our customer service.
It’s great to hear that our commitment to sustainability resonated with you. Looking forward to your next order.

Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Gorgeous dress and really good customer…

Gorgeous dress and really good customer service. Will definitely use them again.

18 mei 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Helen
So glad you loved it! Thanks for the 5 stars - we’ll make sure to pass your kind words on to our Customer Service team. See you again soon!
Hirestreet x

Beoordeeld met 5 van de 5 sterren

I was sceptical about ordering at first…

I was sceptical about ordering at first after reading some of the negative reviews but honestly this rental site is amazing 🤩
I opted to go for the subscription and I had trouble at the checkout, contacted customer service and they was so fast at responding and making sure I received my dresses the next day.
The dress I chose to wear for a wedding had a little pull on it and I contacted them again and they immediately replied and sent a replacement out free of charge.

Literally the best customer service I’ve had from an online company. Can not recommend them enough.
Can’t wait to order more.

29 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Emma
This is exactly what we love to hear!
We understand that trust is everything when it comes to rentals, and we’re so happy we could resolve the checkout and the dress replacement quickly for you.
It’s customers like you that make what we do so rewarding. See you soon!

Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Massive variety & so affordable

I used Hirestreet for a wedding guest dress. They have a massive variety available and all super affordable. I couldn't believe how quickly my order arrived. Their customer service team is great. I contacted them about adding accidental damage cover to my order after it arrived and Charlotte managed it super quickly for me. I'm definitely considering the subscription service next.

30 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Thank you so much for this amazing review!
We are thrilled to hear that you found the perfect wedding guest dress and that our delivery speed caught you by surprise - in the best way possible!

We’ve made sure to pass your kind words along to Charlotte. She was delighted to hear that she could get your accidental damage cover sorted so quickly for you. We know how much peace of mind that extra layer of protection brings when you're out on the dance floor!

It’s wonderful to hear you're eyeing our subscription service next. It’s a game-changer for keeping your wardrobe fresh and sustainable without the commitment.

We can’t wait to help you get ready for your next event!
Hirestreet xx

Beoordeeld met 1 van de 5 sterren

I would give 0 stars if I could

I would give 0 stars if I could,
When I ordered from here before it was really good as they put a tag on and any unworn items you got a refund. However on my most recent purchase I ordered three dresses and two do not fit out of the three even though I did check the size measurements beforehand. Contacted customer service who do not do refunds and TAKE a “small fee”of £10 to exchange even though I’ve spent £80 on nothing already and then expect you to pay express delivery (more money to exchange) might as well of chucked £80 on a new wardrobe.
Forcing myself to wear one of the dresses even though I do not feel comfortable in it just purely so I don’t waste all my money, pure scam. Do not buy from here, what an absolute joke. Laughable actually and disappointed in myself from even ordering from here and have learnt the hard way. I should be able to get my money back on the ones I have not worn.

30 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Siobhan,

We’re sorry to hear the dresses didn't work out.
To clarify for our customers, we moved to an exchange-only policy over a two years ago to ensure we can continue providing unique styles at our current price points.
We are a small business trying to help bring sustainable fashion rental to our UK community.
The exchange £10 fee covers the processing and restocking of returned items which our team were happy to offer and even extend to more than one item as a goodwill gesture.. However, we hate to hear you're unhappy with this solution.
Our support team have reached out today so we can discuss your options further.
Many thanks,
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Brill customer service

I found a gorgeous dress but when it arrived it was more an evening dress than a day dress (which I was after)so I contacted Hirestreet and they were really understanding and gave me a great discount on another dress hire. Amazing customer service from a brilliant company!

29 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Stephanie,
Thank you for the 5-star review!
We know that finding the right 'fit' for an occasion can be tricky, which is why our customer service team is always on hand to help with swaps on single items orders.

We're so glad you enjoyed the Hirestreet experience!
Best wishes,
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

So easy to use and navigate

So easy to use and navigate. Much better than buying a dress for an invent and only wearing it once. Found the perfect outfit for a wedding. Delivered swiftly and easy return system. Would definitely recommend and will be using again for any events!

1 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hey Becky,

Thank you for your recommendation.
We’re so happy we could help you find the perfect wedding guest outfit while keeping your wardrobe sustainable. It’s great to hear about your experience renting with us.
Did you know we also offer more casual wear and everyday wardrobe staples - not just occasionwear. We even have accessories such as bags and shoes!

Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Hirestreet Newbie

Although new to Hirestreet, I have been very impressed so far. Great choice of clothing, very fast delivery and great customer service. I have subscribed and received one order so far, all beautiful pieces, two of which I may buy at a bargain price! Love the philosophy and everything about it so far, so let's see where it goes!

21 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi Nicky
Thanks so much for the 5-star review. We’re thrilled to hear your first subscription order was a hit and that you’re loving the 'rent to buy' perks!

Welcome to the Hirestreet community - we’re so glad to have you with us on our mission to make fashion more sustainable.

Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Love love love!

Amazing experience from start to finish! Great customer service

24 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hey Zoe,
Thank you so much for your review!
We are thrilled to hear that you had an amazing experience with us from start to finish. Knowing we hit the mark for you truly makes our team's day - we can't wait to see what you rent next,

Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Absolutely fabulous service

Absolutely fabulous service! £39 per month for basically an endless wardrobe! Or you can also do one-off on demand orders too. I've went with the monthly subscription...simply because there's SO MUCH on the website I want to try :D

You get to choose new things every month...wear them as much as you want during that time...then send them back, or buy them if you find something you love :) Perfect all year round...but this will come in particularly handy when going on holiday, or occasions like Christmas and New Year, when you might need an extra special outfit, but don't want to splurge too much on something you might not wear again! Or for weddings, christenings....and on and on. Or like me, just for a monthly wardrobe refresh or new holiday clothes.

I've recently received my first rental and I'm over the moon with it. The clothes are beautiful quality from an amazing brand....all brand new with tags!! But the items I selected were from the "new in" section, so that might explain why they've arrived brand new.
I'll take them on holiday and return them when I get back (you get a month with your rentals) I'm actually thinking of keeping a couple of the items....which are heavily discounted if you decide to buy them.

Wish I'd have found Hirestreet sooner :) It's going to be amazing. Can't recommend enough.

26 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hi there!
Thank you so much for such a glowing review. We are absolutely thrilled to hear you're enjoying your first monthly subscription!
It sounds like you’ve already mastered the 'endless wardrobe' life - we think it really is a game-changer for holiday packing and wedding season too!
So glad you loved the quality of our latest new in items, and if you do decide to keep a few, enjoy that cheeky discount! We can't wait to see what you pick for your next rotation.

See you back renting really soon!
Hirestreet xx

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service! Excellent products… just wish I’d tried this sooner!

15 april 2026
Review zonder uitnodiging
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Antwoord van HIRESTREET

Hey Lynn,
So glad you finally came to find out all about our rental offer! Thanks for the kind words about our service and products, we look forward to seeing you again soon.

Best wishes,
Hirestreet xx

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