The wrong mattress size was sent the first time, so I waited in twice because of this mistake. FedEx is used for delivery and they do not give a very precise or accurate time slot.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really Great Products! and the after sales support beyond excellent care! Lahara was amazing making sure that my concern has been addressed. Forever Ickle Bubba products here. Highly recomm... Toon meer
Bedrijf heeft geantwoord
Great quality products and fantastic customer service! Our baby is super comfortable in his bedside cot, which feels very safe and sturdy despite all his wriggling! Their customer service team was als... Toon meer
Bedrijf heeft geantwoord
Our Venus Jogger Pro Max buggy (which is great) had a problem with a wheel a few months after buying. One quick email to customer services and they sent a brand new one immediately. No quibbles and al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
For all parents on their journey.
Geschreven door het bedrijf
- Parenting made affordable.
- There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
- A brand you can trust.
- When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
- Styling out the everyday.
- Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
- Making life easier.
- We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.
Contactgegevens
Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, Verenigd Koninkrijk
- contact@icklebubba.com
- www.icklebubba.com
4,4
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6K reviews
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Antwoord van Ickle Bubba
Thank you for your review! We’re glad to hear you’ve had a positive experience with Ickle Bubba and really appreciate you taking the time to share your feedback.
Great quality, amazing service
Great quality products and fantastic customer service! Our baby is super comfortable in his bedside cot, which feels very safe and sturdy despite all his wriggling! Their customer service team was also very helpful and responsive when a part of our pram got lost during travels, and arranged for a replacement part to be delivered swiftly.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for sharing your experience! We’re glad your little one is comfortable in his bedside cot and that you’ve been happy with the quality of your products.
We’re also pleased our team could help get the missing pram part replaced quickly, so you could get back to enjoying your travels together. Thank you for choosing Ickle Bubba, and if you ever need anything else, we’re always here to help!
Thank you Phoebe!
I purchased the stomp luxe travel system a few months ago in preparation for my October due date. After some thought I decided that I would prefer a different colour chassis, and emailed on the off chance to see if it could be swapped as I hadn’t yet used the pram. I didn’t expect they would be able to, as I took delivery in May, but was pleasantly surprised when they said they could!
I dealt with a lovely lady called Phoebe, who truly went above and beyond to accommodate my request. We had a few hiccups with deliveries but Phoebe was so responsive and incredibly helpful in resolving everything in such a timely manner. Phoebe truly made it such a straight forward experience and I’m really grateful for the support she provided, and ensuring it was all sorted urgently ahead of my due date. Thank you so much Phoebe!
23 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for sharing your experience! We’re so glad Phoebe was able to help with your request and make the process as smooth as possible, especially with your due date approaching. We understand how important it was to get everything sorted in time, and we’re happy she could help put your mind at ease.
We’ll be sure to pass your lovely feedback on to Phoebe. Wishing you all the best for your new arrival, and if you ever need anything else, please don’t hesitate to get back in touch with our team!
Really happy with the customer service…
Really happy with the customer service I received! 😊 A big thank you to Francesca, who was brilliant in helping me resolve an issue with my pram. She was really helpful throughout the process and arranged for a replacement pram to be sent out, which I really appreciate. It's reassuring to know that when something goes wrong, the company is willing to help put things right. I'm so pleased with the outcome and grateful for Francesca's help. Thank you! 🥰
20 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for sharing your experience! We’re glad Francesca was able to help resolve the issue with your pram and arrange a replacement for you. We know how important it is to feel supported when something goes wrong, so it’s great to hear you felt well looked after throughout.
We’ll be sure to pass your kind words on to Francesca. If you ever need anything else, please don’t hesitate to get back in touch with our team — we’re always happy to help!
Expert Customer Service and Delivery Service
The website is really easy to navigate and use. On this particular order, I needed assistance with a delivery update, the customer service desk could not have been more helpful.
I was at first skeptical about using WhatsApp as a Service Desk, however, it could not have been easier to manage my issue.
The process started with an automated Bot and then progressed to a customer agent and the issue I was having was solved really quickly and effectively.
I cannot complain about any of the services I was given/used.
15 oktober 2026
Antwoord van Ickle Bubba
Thank you so much for sharing your experience! We’re glad you found our website easy to use and that our Customer Care team was able to get your delivery query sorted quickly.
It’s great to hear that WhatsApp made the process simple and straightforward, even if you were unsure about using it at first. If you ever need a hand with anything else, please don’t hesitate to get back in touch with us!
Excellent customer service
Our Venus Jogger Pro Max buggy (which is great) had a problem with a wheel a few months after buying. One quick email to customer services and they sent a brand new one immediately. No quibbles and all under warranty. Excellent customer service. Would highly recommend!
21 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for sharing your experience! We’re sorry to hear you had an issue with the wheel, but we’re glad we could get a replacement sent out quickly and make the process hassle-free.
It’s great to hear you’re enjoying your Venus Jogger Pro Max, and we really appreciate your recommendation. If you ever need anything else, please don’t hesitate to get back in touch with our team!
Extremely quick and helpful customer…
Extremely quick and helpful customer service. Very happy
20 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for taking the time to leave us a review! We’re glad our team could help so quickly and make everything easy for you.
We really appreciate your feedback, and if you ever need anything else, please don’t hesitate to get back in touch with us.
Very helpful and proactive
Very helpful and proactive. New pram insert sent out immediately.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for sharing your feedback! We’re glad our team could get a replacement pram insert sent out to you so quickly and make the process easy.
If you ever need anything else, please don’t hesitate to get back in touch with us. We’re always happy to help!
Great Customer service
Bought the Venus double stroller. Really nice pram to push and folds down well. Quick delivery and excellent customer service from the company. Would definitely recommend and buy other products from them
29 september 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for taking the time to share your experience! We’re glad you’re enjoying your Venus Double Stroller and have found it easy to push and fold, with delivery and customer service making the experience even better.
We really appreciate your recommendation and hope you enjoy many lovely outings with your new pram. We’d love to welcome you back to Ickle Bubba again!
Great experience!!
We ordered a pram set from Icklebubba but unfortunately the colour we wanted was out of stock. We were offered an alternate colour and was honoured at the same price. It came within 2 days and was perfect. Thanks for great communication and service
11 oktober 2026
Antwoord van Ickle Bubba
Thank you so much for sharing your experience! We’re glad we could find an alternative colour for you at the same price, and that your pram set arrived so quickly and was just what you wanted.
It’s lovely to hear that the communication and service made the experience a positive one. We hope you enjoy many happy outings with your new pram!
Antwoord van Ickle Bubba
Thank you for taking the time to leave us a review! We're so glad our team was kind and helpful. If you ever need anything else, please do get in touch.
Agent was very fast at sorting the…
Agent was very fast at sorting the issue and super friendly. Great service
19 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you for your lovely review! We're so glad we were able to sort your issue quickly and that our team was friendly throughout. If you ever need anything else, please don't hesitate to get back in touch.
Ickle Bubba has the friendliest and…
Ickle Bubba has the friendliest and most helpful team. They consistently resolve any issues smoothly and always go above and beyond.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Ickle Bubba
Thank you so much for your kind words! It means a lot to hear that our team is friendly, helpful and goes above and beyond. We'll be sure to pass your feedback on. If you ever need us again, just reach out and we'll be happy to help!
Thanks
Team Bubba
This company is amazing!
This company is amazing!
We purchased our whole travel system from Ickle Bubba.
It had a delay and the customer service couldn't have been better.
They shipped out part of our order that they had in stock to save some stress and we received it in 48 hours.
We then got an estimated date of 15th October for dispatch for the full bundle when it was back in stock and it arrived the afternoon of the 16th October.
It came in immaculate condition, even better than the colour we expected and also had all the parts.
I would extremely recommended anyone to order from here for their little one <3
5 oktober 2026
Antwoord van Ickle Bubba
Thank you so much for your wonderful review! We're really sorry about the delay on your travel system, but we're so glad we could ship part of your order straight away and get the full bundle to you in great condition. Thank you for recommending us, and we hope you and your little one enjoy every outing! If you ever need anything, please get in touch.
Thanks
Team Bubba
Good product overall
Good product overall, stores away conveniently, easy to open with one hand. Slightly large for my baby at 5 months, also not very cushioned for babies comfort.
11 mei 2026
Antwoord van Ickle Bubba
Hi, thank you for your feedback. We're glad to hear it stores away easily and is simple to open with one hand. We're always looking to improve our products, so we really appreciate you sharing your thoughts on the size and cushioning. If you'd like to see whether there are any options to improve your baby's comfort, please get in touch at contact@icklebubba.com and we'll be happy to help.
Thanks
Team Bubba
Commande poussette Stomp Lux ensemble voyage et cododo
J’ai commandé pour l'arrivée de notre bébé la poussette Stomp Lux ensemble voyage et le cododo et nous en sommes ravis. Les colis sont arrivés chez nous en France sous 3 jours c’était très rapide avec un super suivi concernant la livraison. La poussette est très légère, bien pensée et vraiment bien équipée. Le cododo est large, le matelas très confort pour le bébé et réalisé dans de beaux matériaux
13 oktober 2026
Antwoord van Ickle Bubba
Merci beaucoup pour votre avis ! Nous sommes ravis que la poussette Stomp Lux et le cododo vous plaisent, et que la livraison en France se soit déroulée rapidement. Félicitations pour l'arrivée de votre bébé ! N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.
Merci
Team Bubba
Communication was good and delivery was…
Communication was good and delivery was excellent but the car seat I ordered RADIAL I-SIZE PLUS 360 SPIN 40-150CM CAR SEAT could be improved , the layback position needs to better as my little one when is sleeping in car seat sleep on car journeys his neck is floppy about and not supported enough and I don’t like that even with the layback position fully back
1 oktober 2026
Antwoord van Ickle Bubba
Thank you for your review and for the kind words about our communication and delivery. We're sorry to hear the recline position on the Radial i-Size Plus 360 Spin wasn't supporting your little one's head as well as you'd like. We've passed your feedback on to our product team. If you'd like any advice on the best way to position or fit the seat, please get in touch and we'll be happy to help.
Thanks
Team Bubba
Stroller insert really nice a cosy
Stroller insert really nice a cosy. I have bought two of them following on from the pram insert. They are so lovely.
5 oktober 2026
Antwoord van Ickle Bubba
Thank you so much for your review! We're delighted you love the stroller insert, and even more so that you've now bought two after the pram insert. We hope your little one stays cosy on all your outings! If you ever need anything else, please do get in touch.
Very thankful
When I received the pram, the apron for it was stained; so we contacted you and you was so understanding and in 3 days had a new one at my door, thank you for your patience and time for sorting this as this was was for my first baby boy that’s on his way, so again thank you
11 oktober 2026
Antwoord van Ickle Bubba
Thank you for your lovely review, and congratulations on your little boy's arrival! We're really sorry the apron arrived stained, but we're so glad we could get a replacement to you quickly. We hope you enjoy your pram. If you ever need anything else, please get in touch.
Unsatisfied customer
On the 9th October I went on the Ickle Bubba website and in the clearance was a 12 piece Stomp Luxe 2025 edition it came in various colours, however the Woodland green was £219. So I purchased it and was so thrilled as my daughter gives birth on 30th and I knew it would be here for her to bring baby home in the car seat. I received confirmation of the order, however it not only showed the travel system but a car seat and leather pram handles. I emailed straight away, on 12th October I received an email saying that there was an error with their system and the travel system in Woodland green had been advertised incorrectly and shouldn't have been on offer at that price. They kindly offered another colour, a refund or if the seat and handles had arrived a collection and refund. As it's so close to arrival of baby and ofcourse the price I replied straight away that I would accept any other colour avaliable, I have since sent 2 further emails in the course of the last 5 days and as of today 17th October i have had no reply!! I'm a reasonable person and worked in banking customer service for 25yrs, often in the complaints department and rule is keep the customer upto date even if there is no resolve at that time. I understand things go wrong but I would either like the travel system delivered or at least to let me know when it will be.
11 oktober 2026
Antwoord van Ickle Bubba
Hi Nadine, thank you for your feedback. Your order was placed during a pricing error on our website, and we contacted you on 12 October to offer an alternative colour or a refund. Unfortunately, we didn’t receive a response to that email, but once we were able to get back in touch, we got everything resolved today.
Your travel system has now been shipped on next-day delivery, and your tracking details have been emailed to you. We’re sorry for the confusion caused and appreciate your patience while we worked to get this sorted. If there’s anything else you need, please don’t hesitate to get in touch and we’ll be happy to help.
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