JUST EAT Ireland Reviews 

This is not the first time this has happened. Ordered and then says its delivered and its not. Both times i had to spend at least 10 mins or so online getting my money refunded. I then have to wait for the money to be refunded. Not really quick and easy delivered to the door is it?

Great service, but foods from places such as McDonald always cold.

I've been using your service to bring delivery of food ordered by me lately. I have had encountered no difficulties nor problems with all deliveries from Just Eat. The service and delivery have been First Class and quick all the way. Your company deserves a five-star rating from me.

Just eat refused to refund me for raw chicken, what a joke. If that doesn't qualify for a refund I dont know what does. Especially that restaurant called me and said they rang just eat and that they are happy to refund me. Deleting just eat. What a pity I can't attach photos as it was completely disgusting pink in the middle raw chicken.

Pizza was great but cold by the time it was delivered.

Courier gave us the wrong order when we told he didn’t know a single word of English horrible service

Good enterprise

Very fast delivey

Received confirmation that food was delivered 10 min before confirmation received. No sign of food, just eat doesn't have a number of the driver to call. Awful service and will never use just eat

⭐️👻⭐️
🎀FriendlyZ ProffezionalZ
⭐️DelivereeZ
& ServiceZ⭐️
ThankyouZ🎀
Laura.B.👑🐝
☘️🇮🇪💚👑💚🇮🇪☘️

Great app and very handy for tracking when your food is prepared right through to delivery.👌👌

food outlet said order didnt c9me through from justeat.

Great layout and very easy to pick restaurant based on category. Very quick and easy to navigate. I especially like the time shown for delivery and the map is great also. Really well designed.

I got an email from just eat with a €8 voucher which didn't work at the checkout. I contacted customer service and they weren't able to help, so they escalated the issue to a supervisor or a manager. They ensured I will be phoned back and they never contacted me again. I sent 2 emails and no reply. I don't see the reason of sending emails to people with codes that don't work.

Great deals and always reliable. Never a problem with orders

Good discount

Just eat used to be a great company at "FIRST".I used to use them twice a week or more for over a 10 year period!! But once they started with this service charge for customers was a bad move on their behalf..To make things worse the restaurants get charged 20%..

So what a lot of restaurants have done is increased their prices on Just Eat, but if you were order the same meal off the restaurant's own app or in the physical restaurant, it would be a lot cheaper!!

Things need to change Just Eat!!

I ordered food at 17:45 with just eat from a restaurant 5 mins away, I was in work an hour away and it was for the kids, I didn’t keep an eye on it but my kids called 2 yes 2 hours later to say it hadn’t arrived, I checked the status it said it would be delivered in the next hour ! This was at 19:45 so as I was on the at home I called just eat got a nice chap told me to go to the restaurant even though I ordered through just eat and to cancel my order! So arrived at the restaurant the manager was very nice, she got me a new order as she advised that the food was sitting there for over two hours and I rang to tell my kids not to accept the delivery drivers order as it would have been freezing and the drinks would have been dead, but they took it in due to being hungry and the food stone cold, just eat were so rude brushing me off refused to help didn’t offer any compensation even though the foods was stone cold, but thankfully my kids did get something to eat with the understanding of the restaurant who seem to be sick of just eat also, but just eat said they can’t do anything not even a voucher or nothing and won’t refund me either !!! Do better just eat

Convinced agents are AI.
159988787 order number. Restaurant rang me to say they had none of my food in stock and asked me to cancel from my side as they couldn't. I tried, no button. I politely asked an agent in chat. Continously got bot answers of thanks for your patience, please hold for 10 minutes. I still was nice and said that's ok. Then I explained again restaurant asked me to cancel, they don't have my food, I need refund so I can order my lunch as half is account credit. Agent said good news the rider is on the way to pick up your food! I said um no they're not what are you talking about, are you even reading messages? Got bot answers for another ten minutes. Refused actually read my query. Restaurant rang me asking why I hadn't cancelled. I was nearly in tears at this point.
They kept sending rider, agent refused read my actual query. Convinced Just Eat hire AI as agents and pretend they're people.
Eventually after I asked for manager, and wouldn't get off chat, agent said he might do me a courtesy refund..
A COURTESY FOR WHAT?? the restaurant not having my food and asking me to cancel??
I asked for manager follow up, and heard nothing. Refund was done..
24 hours later a senior advisor emailed and said yeah your refunds done. Did not apologise for customer service or say it's not a courtesy. I'm now using Uber eats , despite being loyal just eat customer for ten years.

Great app would recommend