KINTO Mobility U.K.  Reviews 

155
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I would never lease a car with Kinto (Toyota or Lexus) ever again. They are absolutely scammers, ripping people off with end of contract charges and unnecessary damage charges. Terrible company to d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received a very friendly yet highly professional response from a Kinto advisor named Beth Brine. She understood and dealt with my enquiry quickly giving me clear and easy to understand information... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with my cars collection. I phoned Kinto and Beth really went above and beyond to help resolve my issues which she managed to do.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ashley was supportive and helpful with the process of moving my car back into the company scheme from salary sacrifice. It has really been appreciated and I have reaffirmed the support shown to ot... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leasingservice
  2. ook in
  3. Autofinanciering en -lening bedrijf
  4. Autoverhuur

Geschreven door het bedrijf

We give everyone the freedom to move. From quick trips across the city, to fleets up and down the country, we’ve got you covered. Priding ourselves on a flexible and personal service, KINTO keeps lives and businesses moving, helping you focus on what’s really important. KINTO, your trusted mobility partner.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(155)

113 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I had a stressful experience when my…

I had a stressful experience when my car was written off and I had to deal with the insurance settlement for my lease, but Annabel Bridges at Kinto made the whole process so much easier. She was professional, patient, and genuinely put me at ease every step of the way. Her guidance and support turned a stressful situation into a smooth experience. I’m so grateful for her help and would highly recommend Kinto to anyone looking for a hassle-free lease experience.

3 december 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Universal Services, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

The person on the call really helped…

The person on the call really helped following delivery of the vehicle and challenges around what came next.

28 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Paul, thank you so much for your 5 star review rating! We’re thrilled to know you had a great experience with us. We work hard to deliver the best, and feedback like this motivates us to keep improving!

Beoordeeld met 5 van de 5 sterren

Issue with courtesy car when taking my…

Issue with courtesy car when taking my ca in for MOT and Beth Hoggs at Kinto sorted it out quickly and efficiently.

26 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi John, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Proactive support in confirming the spec of the vehicle, early delivery and the vehicle condition being very good.

Good liaison and explanation of how the process would operate

18 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi, thank you so much for your 5 star review rating! We’re thrilled to know you had a great experience with us. We work hard to deliver the best, and feedback like this motivates us to keep improving!"

Beoordeeld met 5 van de 5 sterren

Excellent customer service

This company was a pleasure to deal with. The communication was friendly, efficient and professional throughout. The car was delivered as advised and the few small snags were sorted out with diligence and speed with polite and friendly contact until this was fully sorted. We are really pleased with the car and would use Kinto again and recommend them highly.

24 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Susan, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.

Thank you once again for sharing your experience.

Beoordeeld met 4 van de 5 sterren

Excellent customer service

21 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi, thank you so much for your valuable review! Your feedback is incredibly valuable and plays a crucial role in our commitment to continuously improving our services. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Really good service with an outstanding…

Really good service with an outstanding phone manor

21 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Rich, thank you so much for your 5 star review rating! We’re thrilled to know you had a great experience with us. We work hard to deliver the best, and feedback like this motivates us to keep improving!"

Beoordeeld met 5 van de 5 sterren

My dad has a car with kinto

My dad has a car with kinto, he received a fine while out shopping which was causing him quite a bit of stress and the customer service from Abbey MacDonald who was dealing with it was spot on. Explained how to get the fine cancelled offered a letter to help. No question was too much. A asset to the team. Thank you Abbey

9 oktober 2025
Review zonder uitnodiging
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Antwoord van KINTO Mobility U.K.

Hi Mark, thank you so much for your valuable review! We are so happy to read that you specifically loved Abbey. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Brilliant service and problem solving

Having found our group pool car with a flat battery Siobhan Forshaw initially found me an alternate vehicle within minutes to keep my urgent journey on track

She later sorted out an issue with the AA breakdown service by twice calling them herself

Absolutely top notch service - Great job Siobhan !

18 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Rich, thank you so much for your valuable review! We are so happy to read that you specifically loved Siobhan. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Very helpful.

Very helpful.

Spoke to a member of the team, James, who took the time to understand my queries and no only provided an initial answer but then followed up with an email with more information. Couldn't ask for more in terms of great customer service.

18 november 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Mick, thank you so much for your valuable review! We are so happy to read that you specifically loved James. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Very Easy and Efficient service

I had a very easy and straightforward experience buying the car from Kinto.
I had a few questions which were addressed by Amie Morgan promptly.
The delivery of vehicle, transfer of documents etc was done very efficiently and I would highly recommend them.

29 oktober 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Nimi, thank you so much for your valuable review! We are so happy to read that you specifically loved Amie. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

exchanging vehicles

I have just gone through the transition of swapping over my company vehicle, Mariana Wahlstrom has been very understanding and has made that process as easy as possible. which i really appreciate, very good customer service

31 oktober 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Carl, thank you so much for your valuable review! We are so happy to read that you specifically loved Mariana. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Needed a tyre change

Needed a tyre change. Made a call but signal dropped out. Kathrin rang back almost immediately and we got it sort.

24 oktober 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi James, thank you so much for your valuable review! We are so happy to read that you specifically loved Kathryn. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Beoordeeld met 5 van de 5 sterren

Quick to get through which helps and…

Quick to get through which helps and once I got through Kate was very helpful and efficient to my issues and pleasant too which makes everything a lot easier so thank you.

21 oktober 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Barry, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Helpful and speedy updates

Siobhan was really helpful and ensured that when updates to my query were available I was proactively contacted with these, to avoid any unnecessary delay/uncertainty. I felt in safe hands that my issue was understood and action was being taken.

7 oktober 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Lee, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Superb service, each and every time!

Fantastic support and professionalism every time I speak to the team. Always friendly, helpful and willing to go the extra mile.

18 september 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Mike, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Superb Company

Great Company to deal with. Customer service is second to none in the industry. A pleasure doing business with Kinto!

23 september 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Tony, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Lease of Toyota Yaris Cross Estate

We are about to take delivery on the fourth Toyota company car leased through Kinto UK. Thanks to your team who have been so helpful throughout the business lease process once again. Samantha Anscombe in Renewals and New Business has provided great customer service and has responded to emails and calls all along. Thank you!

30 september 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi John, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service

19 september 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Michael, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Great experience with Beth at Kinto

Great experience with Beth at Kinto - clear communication and nothing was too much trouble. Made the whole experience really positive and would highly recommend.

3 september 2025
Review zonder uitnodiging
Logo KINTO Mobility U.K.

Antwoord van KINTO Mobility U.K.

Hi Kate, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

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