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Beoordeeld met 1 van de 5 sterren

My mum received a letter for my dead brother - I called them and instead of taking me through a bereavement process the lady who answered went through an accusatory line of questioning which included... Toon meer

Beoordeeld met 1 van de 5 sterren

What a waste of time! The level of communication is unbelievable. You receive a missed call from them, then when you ring them back, they ask why you're calling! Please read the notes on the acc... Toon meer

Beoordeeld met 1 van de 5 sterren

Still sending threatening letters after already making them aware I had no association with the debt. After ringing in frustration, the staff member on the phone basically told me he wasn’t paid enoug... Toon meer

Beoordeeld met 2 van de 5 sterren

Debt sent through which was the previous home owners issue, fair enough. But I've had to repeatedly tell them plus different forms to get this sorted. Not an easy process

Bedrijfsgegevens

  1. Energieleverancier
  2. Gasbedrijf

Informatie afkomstig van verschillende externe bronnen

Legionella Consulting Services (LCS) specialise in total management of water systems with specific emphasis on managing and controlling any forseeable risks that may be evident within the day to day workings of your premises.


Contactgegevens

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Zeer slecht

TrustScore 1.5 uit 5

296 reviews

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Alle reviews

(296)

42 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Complete chancers

What else can I say? I have wasted goodness knows how many hours answering repetitive and senseless questions regarding a non-existent debt with an energy supplier...who has accepted full payment and closed our account over 3 years ago. Reporting to FCA, Citizens Advice and taking legal action now.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received a demand for payment for a utility bill…

Received a demand for payment for a supposed unpaid utility bill for OVO that was only 7 wks old. When I contacted OVO they knew nothing about it .The prob was a void period in rented out property ,which I had an account for for yrs to enable payment when voids arrive. Turns out OVO wiped the details of this account causing prob.I have informed LCS that this bill has been settled direct with OVO but they still sending demand letters???

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extortion, illegal gathering and storage of your personal data

LCS wrote me a letter that arrived last week, 16 February 2024, demanding £451 from me in respect of "energy; water charges" related a time frame the preceded my ownership of my business property. Upon further investigations, it transpired that LCS holds "security" information about me and refused to explain that letter unless I answered all of the security questions. I had made that phone call in the presence of a witness well versed in the legal implications of such scam and extortion operations, who will attest to entirety of that interaction with a certain "Kasim". I already know that he holds important information relating to me because he began volunteering my date of birth to me, and I immediately objected to the fact that he holds my personal information in an audacious breach of data protection rules. I expressly objected to confirming any information about myself, including my date of birth. My witness to that phone call told me not to reply to that letter or to take any further contact with LCS. Moreover, I had never received any prior notification whatsoever from the businesses at the root of the demand : Verastar and clear Business. The next morning, LCS sent a text to my personal mobile phone making more demands for money, and I obviously ignored that too and quite rightly dismissed it as yet another scam of which there are so many, so often these days. I do get the impression that my family members and I are on some sort of target list for these scam phone calls and letters on all sorts of "premises" and it is extremely worrying and disturbing. Even yesterday I was advised by my factors and also the factors for family members that I should NOT INTERACT WITH ANY SUCH LETTERS OR CALLS OR EMAILS OR TEXTS, due to various of the factors' clients having been extorted in recent days. If you receive similar communications from LCS or any other such dubious debt collector or "debt investigator", contact your MP immediately and the Information Commissioner's Office to report LCS, which is effectively an extortion racket.

15 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

LCS is pursuing me for a debt I don't owe

I have the same problem as the previous complainant. LNC is pursuing me for a utility debt related to a property I haven’t lived in or had a utility account for since 2015. Despite providing proof that the debt is unrelated to me, as the property is rented, and the debt belongs to the tenants who are still residing there, they informed me that the information has been noted, and assured me they would put everything on hold.
However, seven days later, I received another email (a copy-paste of the previous one) requesting the same information I had already provided.
Like the previous complainant, I will be filing a complaint with the FCA.

21 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are chasing a debt I am not liable…

They are chasing a debt I am not liable for. As A landlord I am being chased for an evicted tenant debt which was accrued after they removed the gas pay meter and set up a credit account with an energy company.
I have explained the situation to them and was informed by the energy company to ignore the debt, but LCS wont let it to go as the tenants have no forwarding address after skipping.
I would encourage anyone to use the full weight of the law to deal with this firm. I shall be lodging complaints with the relevant bodies and taking legal action if my credit rating is affected.

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are chasing a debt I am not liable…

They are chasing a debt I am not liable for and no matter how many times I tell them how to sort it out, they don't, and they carry on harassing me. This is the least pragmatic company I have ever come across. Eon next have made an error in there bills, starting up my account again after I had moved out at six months prior and settled my final bill. I will be lodging a complaint with the FCA, and encourage anyone else that is having the same experience as I am to do so too. These people can't carry on getting away with threatening credit record ramifications, to honest hard working citizen of society.

30 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Je kan geld terug eisen van L.C.S limited

Dear gamblers,

You can get money back from LCS limited if you are from the Netherlands and perhaps also other countries, LCS limited offered illegal gambling while this was not allowed. LCS limited has offered me a 50% refund but says it is not guilty, so I I still don't agree with 50% and I want to get more. Only now I am being ignored in every way, so I will do it this way. I would prefer to find a solution, but then they have to contact me.

Go after your judge people, you have more rights than you think and LCS limited is certainly not going to help you get them back

16 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You see the way they treat you like…

You see the way they treat you like your dirt? Treat them the same on the phone and watch them go quiet treat them like the bottom barrel scum they are and then they will talk to you with respect they are only brave behind their office desk face to face would be a different outcome guaranteed

12 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Nightmare of a company

Nightmare of a company, how can they keep getting away with this. Had a dispute with OVO, sorted it out and cleared outstanding balance. Received email from OVO stating account was sorted and balance was zero. Received a email from this bunch of clowns demanding money, sent them two emails from OVO stating account is cleared with Zero balance. They are still at me. Looking forward to seeing them in court. They need to stop bullying people. # Post office scandal .

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very rude and unprofessional staff

Very rude and unprofessional staff
British Gas has assigned an unprofessional company for their debt recovery, despite of the fact that we are the new owner of the property and the debt belongs to the previous owner. I also advised them to check the land registry to verify this, the woman I spoke with disconnected the phone, without listening to me completely.

29 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a scam

This is a scam! they keep harassing me to make payment when I don't owe any money and won't give me an explanation as to what they money is for

7 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Joke

You call the phone line between 8am and 8pm, and get a recorded message confirming that they are open between 8am - 8pm, but that they are also currently closed, so to call back between 8am - 8pm?! So, you contact via the Chat. Where no one answers. So you get sent a link to use. But the link is broken and an error message appears. Sigh.

7 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can’t get a response

This company sent me a letter to say that I owed money to OvO and they were operating on their behalf.

I’d never received any information form OvO prior to this to suggest I still owed money and had closed my account with them. I still could access the account and it was showing zero owed.

The number on the letter asked for a extension number but the letter didn’t offer one. I then sent an email but just keep getting automated responses from them saying that they don’t recognise my account.

I can’t get through to them thiugh they seem to be a legitimate company. I have called OvO and they don’t know who they are and say they can’t see that I owe them anything.

I am not sure what do do and keep getting automated responses from LCS and can’t call them. It feels like a big muddle!

Terrible company and OVO shouldn’t be using them as if I do owe money I am happy to pay - but I don’t know if I do, can’t speak to anyone and certainly am not able to pay if I do because I can’t get through.

1 november 2023
Review zonder uitnodiging

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