LCS Reviews 

I called them yesterday to let them know that the bill they were harassing me about with OVO had been paid a month ago. The only reason I had an outstanding bill was because OVO was the provider of my current place, and for 4 days I didn't know, my actual provider hadn't started my contract. They based the bill on a very absurd estimation and tried to charge me 82£. I have spent all summer trying to fix this and finally someone from OVO agreed to review the meters readings and charged me a more reasonable amount. I suppose the LCS process started before I finally paid, so I called them. The woman at the phone was extremely rude, a bully, and misunderstood me since her English wasn't very good, but instead of asking me, she rised her voice and started shouting at me through the phone. So unprofessional and stupid. I wish I knew how can I take action against this company for their treatment, and also OVO for the anxiety and stress they are causing me for 4 days of providing in my property

Tried to engage with this bunch about sorting out a bill that needed paying to OVO Energy. It took them 6 weeks to reply to an email which I still had to question. I then received a letter by post dated the DAY BEFORE the email was sent demanding money telling me I'd offered "no valid reason for non payment". This was a lie because I clearly could show that I had contacted them and it was they, not me, who were not communicating. They also tried to charge an extra £20 for late payment. This was not mentioned anywhere before and was another false piece of information as I was clearly engaging.
OVO should be embarrassed to be associated with them.

Moved into a house where previous owners had an outstanding bill. Once I moved in and my name was associated with the house, they just decided to pester me instead! Comically lazy and inept, refused to take my name off the debt even after I showed proof of my completion date AND reminded them of the names of the people who actually owed the money. In the end I had to contact my solicitor to arrange for the previous owners to pay their outstanding bill, essentially doing LCS' job for them. No doubt they'll still claim their client fee from Shell Energy though, despite doing absolutely nothing of any use for said client. Just an awful company, whether you're being pursued by them or if you're paying them to recover a debt.

British raised a false bill against me. LCS now won't leave me alone even though I've had it in writing from British gas that it was a mistake. I've referred them to the FCA as I believe trying to get me to pay money I don't owe is fraudulent.

Got a text saying I needed to pay them for a mobile contract that was cancelled and settled earlier in the year. No communication from the network provider advising this.

I phoned up to find out what this is about and they couldn’t tell me what the money was for. First guy hung up, so I called back. Second person hung up immediately after saying hello. Third person - They said to find out, I’d need to get in touch with the network provider (who had since closed the account because it was settled) for a form, give it to LCS, who’ll give it back to the provider, who’ll give it back to LCS - JUST TO FIND OUT WHAT THE MONEY WAS.

For the sake of £10 I paid it off to save the stress.

Thuggish company who obviously rely on intimidating people. Staff must be on minimum wage because the two people i spoke to were rude and inpatient. Often had to repeat what o was saying because they’d start talking over me.

This company started sending two letters to my address. One for the person that previously lived there and then the second to "THE LEGAL OWNER". The "LEGAL OWNER" letter stated that a debt was owed to a utility company from 2020 to June 2023. There was information on the letter that stated that they can be contacted to let them know if you are not the person and they would fix the issue. I contacted their e-mail address stating that I am the new owner of the property and that the debt owed is not for myself. They have stopped sending the letter to my address with the debtees name and now send letters to "THE LEGAL OWNER". They have not replied to my first e-mail and i have had to contact them by e-mail with a forwarded e-mail of my first e-mail which was sent to them in August of this year. It is now October 22nd.

The LCS "coaching" program is at best, a hobbled together series of old videos of Brooke's teachings and podcast, and at worst, a scam and a cult. I am certified in two other legitimate coaching programs and this "program" is a prime example of why the coaching industry gets dismissed and labeled as ineffective and scammy.

Brooke Castillo, the founder of LCS, touts the program as the "Harvard of Coaching". This claim is complete and total nonsense. The school isn't accredited anywhere so they basically make things up as they go along. Brooke loves to talk about under promising and over delivering, and yet, this is the exact opposite. All promises and no delivery. The program is based on one psychological framework, Cognitive Behavioral Therapy, which Brooke rebranded as "The Model". I've watched countless people completely misunderstand The Model and how to use it, and coaches use it to gaslight their clients. There is no training in this program that is evidence based. Instead, there are vague and gimmicky concepts such as "The Manual", "Want Match", and "The Urge Jar". It's no wonder that this program isn't recognized by the ICF or any other established coaching body.

It isn't just the content of the program that is terrible, it's also the structure and delivery. When I signed up they decided to create a self paced program. This meant that there was no cohort of other students with whom I could connect through the school. I reached out to other students to form our own cohort but pretty quickly it became clear that everyone was feeling lost and confused. This also meant that there were no actual teachers/coaches to form relationships with and be guided by throughout the program. I was given a Success Coach who I could text with for support. That coach was only allowed to give me a 20-30 minute conversation for our first talk, and then offered text support and cringey motivational phrases the remainder of the time. I was also given Private Instructor sessions to practice my coaching (though the number of sessions was limited), a Curriculum pdf that I could opt to print out myself (for $60) and a bunch of old videos of Brooke teaching, along with the "Bonus" material of her podcast and newer material. There is no correlation between what you get in the videos and the Curriculum pdf, so there was no organization to the materials.

Frankly, it appears that the program has continued to deteriorate as Brooke has been on a mission to make her $100 million goal. LCS recently fired most of their coaches and eliminated group coaching calls completely. Now there is talk of a potential lawsuit against LCS from the recently laid off coaches. Despite being employed by LCS as contractors, they actually met the legal definition of employees.

The school dismisses valid criticism as "thought errors" and tries to hide the fact that they've got a lot of unhappy students and former students. I have friends who certified through LCS and worked for them and they've shared that the business is a clown show behind the scenes. All of Brooke's claims about paying way above market rate and trying to lift up women, is total b.s. Read any Reddit thread about LCS from employees and it's the textbook definition of a hostile work environment. Brooke runs the company more like a cult than a business, which is no suprise given that she once belonged to a cult.

In the end, I would advise folks to save their money and find a credentialed and legitimate coaching program instead. LCS is a sinking ship that's happy to take your money on their way down.

I was a victim of fraud through ID mobiles. Trying to contact ID mobiles was an ordeal in itself as no customer service phone number etc. Eventually got through and explained the situation. They said they would look into it. Three weeks later LCS send me a vile letter on behalf of ID mobile saying it is not in dispute and I need to pay. I rang them on Monday morning and was told the case was now closed. I asked what had happened amd explained it had caused me a lot of stress and that I was actually in hospital so it was a stress I could do without! But the man simply put the phone down on me! I rang again, this time I was put through to a smug lady. I again explained the stress caused. She simply stated I needed to speak to ID Mobile. I told her how difficult that was to do and said that LDS should seriously consider their contract with ID Mobile and all the negative reviews on here. Stating their poor score of 1.4! She told me she was a senior in the company and they look after her very well! I told her they should be looking after customers as well! There was no apology on their behalf and no compassion for the fact I'd had this additional stress whilst being in hospital. Overall a disgusting company who treat the public with contempt! They deserve to be shut down! The fact they don't even bother responding to all these negative reviews says it all really. They don't care!

Eon passed a debt to LCS for OCCUPIER FLAT 5. LCS decided it was for HOUSE number 5 and attached my name to it. Even though Eon have agreed it’s not my debt in an email that was forwarded to LCS they refuse to stop contacting me and request more and more of my personal details that they’re attaching to this debt. This company is disgrace. I’ve read reviews of people proving through dates that they don’t owe the debt and LCS change the files their end to fit. They don’t care who actually owes the debt. They’ll pin it to anyone to try and get their money. Disgusting!

OK I know they are given a job to do from a company to collect a debt. This is how I judged them.
1. You never got to speak to same person which made it difficult as each time you had to go over the whole story again
2. Some staff where nice enough and offered advice.
3. Where they let themselves down badly was they would ask me to get evidence that the debt was nothing to do with my 92 year old dad and 85 year old mum. And even when I did they would say we can't use that evidence. I proved beyond doubt the debt was not there's and they never lived at the address they where after or had been customers of the energy company who wanted thousands of them and they still kept changing the goal posts. They would not refer case back to the company and imo they didn't care who owed the debt they just wanted it paid. Give up even talking to them eventually
Took my case to the ombudsman who found in my dad's favour.
Hopefully I don't ever need to speak to this company again.

Would be minus if I could!! The worse, rudest, people I've ever dealt with talk over and intimate you, then put the phone down on u when it suits them, as if debt collectors aren't fearful enough these certainly need a lesson in humanity and common decency horrible experience!!

Disgusting scammers pretending I own money to EDF for this year and I don't live on that address 2 years absolutely parasites

despite stating they are not contacting me again
they continue to text and phone me on a daily basis

im going to take them to court for harassment and pestering. i am builid a case of recordings of texts, calls and emails.

Who are this clown of a company, they constantly call me then an automated voice tells me to press 1 to speak to one of our colleagues regarding an urgent matter when you press one the same automated voice tells you to call this number, I suggest you get someone to answer your phones or you will get no co operation from me.

Chasing energy debt that is not mine for a property I lived in over 5 years ago and have since sold. I am not an account holder with the company in question (Scottish Power as confirmed by them), nor do I have any debt. Provided ample proof that they acknowledged in writing and they still sent letters months later harrassing me. They do not seem to understand simple consumer law and have not done their due dilligence in checking their details before sending letters. It took months to resolve this simple matter which was an error on their part - though the way they went on you would think it was my mistake!! I believe they are legit but they are an absolute shambles, full of halfwits that refuse to acknowledge or apologise for their mistake. Have asked them to remove my details as per GDPR but they refused (in writing) even after the issue was resolved so have had to report them to the ICO.

Had a good experience with LCS. I was disputing an energy bill, the dates were incorrect. They simply asked me to send proof and got the dates amended for me! Then also offered me a settlement. I don't know how the people reviewing can say they're bullies, nothing is bullying about their contact or letters (clearly people are a little sensitive). They are a debt collection agency at the end of the day. Obviously the people reviewing just don't want to pay their debt most likely! It's embarrassing. Man up. Clearly a company isn't going to be helpful towards you if you are being unpleasant.

Would a company be regulated by the FCA if it was a scam or used bullying tactics? Don't think so.

Terrible people. Claiming I owe them money when I don't. Their tactics seem to be bullying you over and over again and using fear to get you to pay rather than go through any unpleasantries. Total bullies.

Absolute clowns. Acting on behalf of ID Mobile, they're trying to bully me into paying £12 which ID Mobile have confirmed I don't owe

Every time I think it's been resolved and the harassment has stopped, they start it all up again with letter, calls, texts, emails. Has been going on for months and months

They should be ashamed of themselves

Constantly sending demand letters for a whopping £80 odd electricity bill from EDF which isn't valid. After providing proof from EDF that states we do not owe anything, they still send letter after letter. EDF even suggested that we ignore any demands from this disgusting company.
Jog on LCS, you won't be getting a penny from me.
All the worst to you all at LCS, you absolute beasts.
Frank

Trying to bully my daughter to pay a debt on an electricity bill she doesn’t owe. They ignore emails and are basically totally useless.