They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Toon meer
Bedrijf heeft geantwoord
Easy, just 1 complaint when I go to login the date starts on the day you log in for date of birth, you can imagine how long it takes to swipe back to my birth year 1963, please can you make it easier... Toon meer
Bedrijf heeft geantwoord
I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.
Contactgegevens
St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH, Verenigd Koninkrijk
- 01527 390 240
- info@ladybirdinsurance.co.uk
- www.ladybirdinsurance.co.uk
3,7
Gemiddeld
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Do not use this insurance company
Do not use this insurance company
Really rude staff in rewewals
Just quoted 4 X the amount I pad last year on car insurance
Worst service ever with their online portal and renewals and customer contact
AVOID
28 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
They canceled my policy because I don’t…
They canceled my policy because I don’t work at the moment !
26 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
If there is a minus minus star I would…
If there is a minus minus star I would definitely give this horrible conning company. Too many issues with communication issues. Staff need to go for communication course. They send me a renewal for my car . Calling 3 times in a week . They keep telling they are busy and going to call back . It’s 3 weeks now. Not a call .they keep sending me renewal message till now but pointless to call them.
17 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Frustrating
Frustrating - cannot get any information on the portal. Half an hour to get through to company only to be told I could expect a call back in three days time as the call was intercepted by a receptionist.
14 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Shocking company will never use in my…
Shocking company will never use in my life again just a bunch of scam artists
10 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Antwoord van Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Cannot change my car and cancellation…
Cannot change my car and cancellation fee is ridiculous! Customer portal is always on maintenance
6 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Antwoord van Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Very easy to renew and a good price
Very easy to renew and a good price
5 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
I spoke to a lovely gentleman called…
I spoke to a lovely gentleman called Edward who helped me with a quote that was affordable.
4 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Edward. We will pass on the feedback
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Good customer service and friendly 👍
Good customer service and friendly 👍
3 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Antwoord van Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Premium went too high
2 juni 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Kirsty. We will pass on the feedback
Ridiculous cancellation fee, 75% of the whole policy!
I insured with these just over a month ago, and am now changing my car. They won't/can't insure me on the other car (which I had been insured with another company on for over 4 years). But, the car I am insured (for the last month) with these on I am now getting rid off. So, asked if I could cancel the policy as it's no longer needed and they won't insure me on the new car and they wanted to charge me £148 cancellation! on a policy that cost me £201 for the year!
So, if you think you might change or sell your car at any time, DO NOT go with these. I have had to do this in the past with other companies in the past and had to pay £25 admin fee, which I can except.
16 mei 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Harry was extremely helpful in setting…
Harry was extremely helpful in setting up an insurance policy for my son's car.
11 mei 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Harry. We will pass on the feedback
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