Ladybird Insurance Reviews 

Very quick and easy to apply. When I had a question was answered quickly

It was quickly, good price and gover as well. Thank you to have a new insurance with Ladybird

I would give it a 0 star needs to be shut down!! I got a policy within 12 hours I wanted to cancel as found cheap quote elsewhere also they’re asking for too many things for a simple car insurance. The f***** want to deduct £60 cancellations £79 some other fee and £46 breakdown fee out of my £260 deposit they want to refund only £30!! For a policy which wasn’t even active for more then 12 hours!! RIP off and just trying to take your money for no reason!!

worst insurance company around a compleat con . Found them via co compare seemed a good quote .its all fake they took £400 from me They bombard you constantly with unreasonable requests for recent photo ect 4 in total but their site only accepts 1 when you try to send others its always pending after numerous telephone conversation you get nowhere . They treat you like a criminal asking for proof your cars not been in a police compound . i was warned via e mail not to drive my car . After speaking directly on the phone they told me to ignore the e mail ( its only a circular ) Then after 1 month of nonstop harassment i was informed to contact them yet again . i spoke to the most aggressive rude female who informed me they where revoking my policy ( no reason given ) So heres the con i asked for my money back £400 never been insured with then they told me not to drive my car . The rude female informed me i would be reimbursed £175 they have to deduct £225 for administration !!!!! Are they kidding . All this for 1 month of rude harassment so if you work it out they are charging people £2700 a year for cover . Thats the scam every policy they cancel they laugh all they way to the bank . i might add i've been driving for 40 years have had no accidents or claims against any company . everyone beware !! This company is a scam every one in the same situation like me report them to the ombudsman

Dreadful company. Bombarding me with renewal emails and texts despite three emails telling them I’ve made other arrangements. Will be reporting them to insurance ombudsman.

Another Cowboy company....got a reasonable quotation on the Internet was advised to call to confirm insurance after going through the same details i was given a ridiculous Price at the end...!!!

Similar to others' experience on here, I was offered a low price on a price comparison website based upon information provided - however when I attempted to purchase the insurance they told me they couldn't honour the quote.

After using MoneySupermarket to get a quote for insurance. I then phoned up to organise cover. Having sucked me in with a low price they then requoted and doubled the quote.

This has left me feeling cheated and has wasted a load of my time. I have now gone back to my original inusurer at £5 more than Ladybirds original quote.

Shocking Business Practice - they should all be ashamed!

I found ladybird car insurance on a comparison website they are luring the customers in with the cheapest insurance quote.
After submitting lots of paperwork requested by the insurance company it a long and painful never ending process and reading lots of negative feedbacks on Trustpilot I decided to cancel my insurance policy with ladybird on the 8th April .
After many attempts to get through the customer service I only finally managed to get a cancellation today 10 th of April 2024.
They customer service is dreadful and they overcharging me £195.05 for cancellation fees and they still demanding another £50, I told them to get lost and I was thread me with recovery agency so I told them to get lost again.
If you look on their online reviews there is a lot o people complaining with the same issue.
I mean this company is literally ripping people off.
Something needs to be done about this thugs they are robbing people blind.
Also I have filled a complaint to the ombudsman.
And please to the person commenting on the behalf of the ladybird car insurance, don’t even bother to comment on my review because we all know that nothing is going to be done in your side .
Stop ripping people off have some shame in face and refund the money that you have stolen from us .

Was due for a renewal quote and also to change my address, so I called and they wanted £68 to change my address as they won't give me a renewal quote without updated address!!! Absolutely robbing bar stewards. They then gave me my renewal quote which was extortionate so I said no thank you. Minutes later I received an email stating my policy is cancelled with immediate effect and I'd not get my years ncb. Ombudsman here I come. AVOID AVOID AVOID

An awful company, it’s been 6 weeks since my claim and my car is still sat immobile on the road outside my house. E mails are ignored, if you ring you just get left on hold or eventually transferred to another line where you are kept on hold until you give up or are cut off. The Davies motor group are used in the process who are also an awful company. I paid for a curtesy car but they only provide whilst it’s under repair, obviously if they never actually take your vehicle for repair they won’t have to provide one, clever. This will have to go through the ombudsman now as absolutely no communication. Avoid at all costs!

Found out that Lady Bird insurance is a sub and affiliate of RCIB insurance.
Both of which I have had the unfortunate experience of getting involved with.
Kindly avoid these two companies as they are insensitive and lack ethical customer service and support.

DO NOT USE !!!!
They are a disgrace of a company . Lured in by cheapest quote , ask for all these details and then whack an extra £300 on it ! Disgusting. Already reported to financial ombudsman. Absolutely should be ashamed of themselves !!! Driving over 21 years , never had an issue until deciding to insure my car via these cowboys!!!

ABSOLUTE ROBBERS ! AVOID LIKE THE PLAGUE !!!
GOT A PRICE AND THEN ASKED FOR EVERY DOCUMENT IMAGINABLE, NEVER HAVE I EVER HAD TO PROVIDE ANYTHING LIKE THIS IN MY 22 YEARS OF DRIVING, AFTER THEY RECEIVED THE DOCUMENTS THEY PUT MY INSURANCE UP BY £301 MAKING UP STUPID REASONS AS TO WHY IT INCREASED, THEN WANTED TO CHARGE £270 CANCELLATION FEE FOR 2 DAYS OF INSURANCE AS I REFUSED TO PAY THE ADDITIONAL. PAY THE EXTRA AND GO WITH A REPUTABLE INSURANCE COMPANY.
WOULD GIVE ZERO STARS IF I COULD.
SCAMMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been insuring my cars for the last 40 years and it is the first time that I have to provide so much documents!!!!!

This company left me in tears. After agreeing a quote, they tried to increase the price using all sorts of tricks, saying that my back garden could potentially be accessed by random people driving through my property to get it to it, leaving my car unsafe. They wanted letters from the council explaining that I was on private property (it's private and nothing to do with the council). They wanted me to find out who owned my property through the letting agent and write to them for confirmation that the land was private. All documentation that is almost impossible to get. When I told them I couldn't get these, they tried to put the price up by almost 20%, and when I said I wasn't happy, they tried to charge me £135 for cancelling the insurance, when I never asked to cancel it at all. Then a barrage of emails demanding money. Horrible horrible experience. Avoid like the plague!

Absolutely miserable experience from start to finish. Got a quote that I was happy with, and within a couple of days, Ladybird starting trying to put the price up, saying that my property wasn't private, and that I needed to provide photographs and documents from people that were nothing to do with insurance. Then they cancelled the insurance, and tried to charge me almost £150 for leaving, when it was them that cancelled it! Stay well away - even if it's a few quid more, go elsewhere. Miserable experience.

AVOID AVOID AVOID AVOID!!!!!
Took out insurance with Ladybird as read decent reviews on Trustpilot.
They wanted every type of documentation including a V5 document which I have never been asked for in 30 years of insuring vehicles. The lease company never provided this so had to apply to DVLA to get a copy. Why Ladybird want this on a leased vehicle is beyond me?!
This arrived today after two months and sent it across straight away. Ladybird have erroneously stated that I purchased the car December 2022 when in fact I have leased the car since December 2021 and have requested an additional £175 payment. This on top of the £1,650 premium paid in full.
Their reasoning is that the time the vehicle is owned impacts the premium.
They are wrong on at least 4 accounts. 1, I don’t own the car, I lease it. They know this.
2, The date I leased it is December 2021. They know this, I told them.
3, The date they have is wrong.
4, The length of time you own or lease a car has no bearing on your premiums. The age and value of your vehicle does.
Read the reviews on Google not on here. 1.4 from 5. One 5 star review is for a fish and chip shop.
AVOID AVOID AVOID AVOID 👎👎👎👎

Was very happy talking through my insurance requirements and had all my queries anwered. very helpful, and professional advice. So bought the offered car insurance. Very happy indeed. Thank you.