They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Toon meer
Bedrijf heeft geantwoord
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The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Toon meer
Bedrijf heeft geantwoord
Easy, just 1 complaint when I go to login the date starts on the day you log in for date of birth, you can imagine how long it takes to swipe back to my birth year 1963, please can you make it easier... Toon meer
Bedrijf heeft geantwoord
I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.
Contactgegevens
St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH, Verenigd Koninkrijk
- 01527 390 240
- info@ladybirdinsurance.co.uk
- www.ladybirdinsurance.co.uk
3,7
Gemiddeld
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ani was extremely helpful and lovely!
Ani was extremely helpful and lovely!
26 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Ani. We will pass on the feedback
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
The whole thing was easy and quick.
The whole thing was easy and quick.
26 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you very much for the review, it’s great to hear things went well.
Just got insured with this company
Just got insured with this company, cheapest I've found for my car, no problems up to now
26 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
i was able to speak to one of your…
i was able to speak to one of your operators who was helpful and patient as i am hard of hearing wonderful service and all sorted
21 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Extremely Horrible and Unfriendly Ever Service
I wish to give you zero star as you are the robbers, by mistake i took 2 policies rather than making changes on the first, with you, when I cancelled one of them, you charged £200+ which is a day light robbery even you did not even bother that he is existing customer, i hate you to the depth of my heart. I wish i have not heard about you, you are customer killer. I do not understand why you do not die for customer's confidence, trust and winning their heart. if this message does not open your eyes, you will loose customers and then your business. there is no justice and fairness in you.
23 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
One of the best Car Insurance Provider!!!
Their website is so easy to use and everything is layer out very clearly so there won't be any hidden information.
24 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Antwoord van Ladybird Insurance
Thank you for your 5 star review
Shannon been very helpfull today for me…
Shannon been very helpfull today for me with my new car insurance. Thank u
23 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Shannon. We will pass on the feedback
Bought the policy from these scammers…
Bought the policy from these scammers and rip off company cancelled it because my house doesn’t look same in google maps explained that I have renovated and made a new driveway but they don’t want to accept that and charged me £130 cancellation and setup fees stay away at all cost the duty manger was Andy Grey
23 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
Really helpful genuinely nice person to…
Really helpful genuinely nice person to talk to great customer service
23 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Very good srevice
22 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Fast easy to fill in and competitive
Fast easy to fill in and competitive
21 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Amazing and easy
21 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Perry was very helpful many thanks 😊.
Perry was very helpful many thanks 😊
21 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback
Friendly helpful staff and easy to use…
Friendly helpful staff and easy to use internet stuff that I usually struggle with
19 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
The worst insurance company ever I paid…
The worst insurance company ever I paid £250 deposit after 2 days I cancelled after they kept asking me proof of NDC even though I provided 1, they refunded me £70 only and I was insured with them for 2 days in which I did not drive my car because it was showing not insured on askmid!
Stay away from this company!!!
15 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.
Okay very good experience
3 februari 2024
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for insuring with us and thank you for the feedback.
Very very bad poor service.coz my car…
Very very bad poor service.coz my car recovered time damage front bumper.first time said to me they will be fixed it .4 weeks later they are deny.please be careful every body checks it recovery before and after.absulately bad service.thanks
11 december 2023
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
I wish I don't have to pick any star as…
I wish I don't have to pick any star as you guys are fraudsters. I will never market you guys and I will tell people how bad your insurance is. Had a crash first week in December and till then I have not had any positive thing about my car. I have fallen ill because I have been taken public transport. Why do you make things difficult for people. This insurance is a scam and I will not advise my enemy to use them as I have told everyone who cares to listen to not use you guys. Big SCAM
9 december 2023
Review zonder uitnodiging
Antwoord van Ladybird Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.
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