Majestic Wine Reviews 

8.884
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Majestic wines is good vfm but ALWAYS GO LOCAL and NEVER ever book centrally. When I did I ended up paying twice for a central order (no hint yet if I am getting reimbursed) and they only delivered a... Toon meer

Beoordeeld met 5 van de 5 sterren

Hannah was OUTSTANDING! This woman should be running Majestics board! The customer service and knowledge was amazing. Such an intelligent lady with a passion for majestic! We hope this doesn’t go unno... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnhandel

Geschreven door het bedrijf

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(8.884)

1.110 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ordered on line which can sometimes be…

Ordered on line which can sometimes be a little cumbersome. This time okay. Usually wait to order when I get a discount offer. Local branch delivers promptly.

23 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hi Ian,

Thank you so much for taking the time to leave us a review!

We’re glad to hear your online ordering experience went smoothly this time around, and it’s great to know your local branch is keeping things prompt! We totally understand waiting for those discount offers, hopefully you will receive another soon.

We’re continually working to make our website even easier to navigate, so hopefully, it’s smooth sailing every time from here on out. Thanks for being a loyal customer!

Best wishes,

Tianna

Beoordeeld met 3 van de 5 sterren

Good range of wine

Good range of wine. Prices about the same as the supermarkets. They do have discounts from time to time. The delivery firm that Majestic use are not brilliant - Yodel. Yodel have left the wine outside the parcel box on the street despite instructions on opening our gate, or arrive and no longer deliver inside the house. They also mixed up orders leading to a refund. If you use their stores staff are helpful.

20 juli 2026
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Antwoord van Majestic Wine

Hello William, we appreciate your feedback regarding our wine selection and pricing. We are truly sorry to hear about the issues you've experienced with our delivery partner, especially with incorrect deliveries and instructions not being followed. We are actively reviewing our delivery services to ensure a better experience for our customers. We are glad to know our in-store staff were helpful. Kind regards Daniel

Beoordeeld met 5 van de 5 sterren

Friendly, knowlegible and helpful staff.

Positive and knowlegible response to enquires , friendly and helpful staff go the extra mile to help the. Customer.

21 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Sean and Steve at the Berwick-Upon-Tweed store…

Sean at the Berwick-Upon-Tweed store was incredibly helpful and professional when I went in to order my wedding wine yesterday. I have also been communicating with Steve from the store via email. Both have made the process seamless so far - thanks Sean and Steve!

20 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Good selection of wines at differing…

Good selection of wines at differing price points. Local team here in Stirling is great. They are very customer focused and proactive.

19 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Pleasant helpful delivery service and goods delivered accurately and timely. What more can you ask for?

21 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Used twice & brilliant

Used 15 yrs ago for a celebration AND another celebration AGAIN last week.
Great advice from mark and James at the Banstead shop regarding products, Going above and beyond expectations.
Even driving to another branch in another county for a particular red wine ,which was delicious.
Thoroughly recommend the guys at Banstead. Ron & Sue

18 juli 2026
Review zonder uitnodiging
Logo Majestic Wine

Antwoord van Majestic Wine

Hello Ron & Sue,

Thank you for taking the time to leave your feedback, we really appreciate it!

It is wonderful to hear that you returned back to us after 15 years, for an event.

Mark and James definitely take "above and beyond" seriously—nothing stops them when there’s a great red wine on the line!

We are so happy that we could be apart of making your event a great success!

Thanks for being such fantastic customers and for recommending our Banstead team. Here’s to many more celebrations together!

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren

Best of the Best

The manager at Reigate branch is brilliant.
so personable, knowledgeable and friendly.
It is a pleasure to shop in his store.

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hi Anthony,

Thank you for taking the time to leave your feedback, we really appreciate it!

It is great to hear that our Reigate store manager and team are always providing a great experience for you.

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren

Majestic Petersfield - Cheers!

Majestic Petersfield - a great store. Bright & airy, well stocked & clearly laid out. Helpful & attentive staff. I'll most definitely be back. Cheers!

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 4 van de 5 sterren

Helpful staff

Helpful staff, good value, propinquinity.

19 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable staff

Very friendly, knowledgeable and helpful staff . Good range of wines supported by knowledgeable staff . Competitive prices

19 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 1 van de 5 sterren

rubbish experience

Everything on your internet is terrible, including the start to this questionnaire.
I have given up trying to order online.
Your 10% etc offers never work, even your very helpful Guildford staff struggle on the phone.
If I was CEO I would sack all your techies and start again.
KISS Keep it Simple Stupid.
I am seriously considering buying my wine elsewhere.
Chris

18 juli 2026
Beoordeeld met 5 van de 5 sterren

It's the staff

Staff member offered a personal recommendation as a suitable substitute when they didn't have stock of the one I wanted; my 10% discount offer (in date) didn't work so a staff member applied it manually; there's always a treat behind the counter for our dog Rita; love the sample crisps by the till.

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Always a choice

Firstly there was a 10% code so it’s always worth taking a look to see if any of my favourites sold by Majestic are available at my Ayr store, it is my nearest store and even though they are 66 miles away I can always trust the staff, order what I want and it be delivered safely on the day they say they will. Although on this occasion there were two choices that were not available.

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Ayr. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Staff in my local shop are very…

Staff in my local shop are very helpfull and know what wines I like also very knowledgable

15 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Dorking branch

I can only review the Dorking branch as that is where I make my purchases. I have always found them helpful and responsive. A case in point: I placed an order over the Internet on Friday afternoon and it was delivered on Saturday afternoon into my garage as requested in the delivery instructions.

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Dorking. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Great website easy to use picked my…

Great website easy to use picked my order great bonus of 10% off phone call that told me they would deliver the next day did just that great service

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Variety of wines and helpful staff

There is a wide variety of wines which means you can browse and find wines you haven't tried before.
The staff in Ludlow are excellent, knowledgeable, helpful and can always tell you where to find a particular wine

17 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

The Guv’nor Wine and the amazing service

I placed two orders on their website one for friends anniversary and the service I received has been second to none!! Jason the manager at Barnet rang to check one of my orders to see if I wanted it sent to my friends and I said no but just the attention to detail was amazing. And I’ve called the branch at Barnet twice today and the staff there deserve praise and recognition for the service they provide. As the wine I ordered we found when were in Spain The Guv’nor and brought 10 bottles back as it’s an amazing wine and extremely cheap but despite the price at Majestic Wine and they’re the only supplier we will definitely coming back either in store or online!! Thank you to all at Barnet store.

Kind regards
Jackie

18 juli 2026
Review zonder uitnodiging
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with our team at Majestic Barnet. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Excellent range of wines and first…

Excellent range of wines and first class delivery service

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

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