Majestic Wine Reviews 

8.884
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Majestic wines is good vfm but ALWAYS GO LOCAL and NEVER ever book centrally. When I did I ended up paying twice for a central order (no hint yet if I am getting reimbursed) and they only delivered a... Toon meer

Beoordeeld met 5 van de 5 sterren

Hannah was OUTSTANDING! This woman should be running Majestics board! The customer service and knowledge was amazing. Such an intelligent lady with a passion for majestic! We hope this doesn’t go unno... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good choice of wines, including sparkling, on special offers. I booked the 6 I wanted but then saw I would get another £10 off if I spent over £100. I, therefore, added another 2 bottles getting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I only buy my wine from Majestics and have been doing so since 1993 when I lived in Shepherds Bush …. As well as for personal use, during that time I have run quiz nights, race nights and other such... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnhandel

Geschreven door het bedrijf

The UK's biggest and best wine retailer offering online ordering with free delivery, award-winning service and market-leading deals.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(8.884)

1.110 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good website with choice to use local…

Good website with choice to use local store. Good descriptions of wines which are clear. Appreciate the customer rating as I do take this into account.
Have enjoyed a number of the Definition range so think these are well judged.
Used local delivery as well as Main courier and both have been excellent. Plenty of communication and good delivery time.

18 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback regarding our website. I am glad you have had a positive experience when shopping with us and I will make sure this feedback is passed on.

Best wishes, James

Beoordeeld met 5 van de 5 sterren

Great choice of wines

Great choice of wines, really helpful staff, great people to deal with!

15 december 2025
Review zonder uitnodiging
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Antwoord van Majestic Wine

Hello,

Thank you for your kind feedback. I am glad you have had a positive experience when shopping with us. I will make sure the feedback is passed on.

Best wishes, James

Beoordeeld met 4 van de 5 sterren

Majestic offer some nice wines at competitive prices.

Majestic offer some nice wines at competitive prices. We like the red Gathering Storm, Toast and Honey Cabernet and the Guvnor mainly. We have tried others but we prefer these three.

15 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you are pleased with our pricing. I will make sure this feedback is passed on to the relevant team.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

I am impressed by the speed of delivery…

I am impressed by the speed of delivery
so quick
really happy with the service
never had a problem with High Wycombre shop

16 juli 2026
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Antwoord van Majestic Wine

Hi Elvire,

Thank you so much for the fantastic review!

We are absolutely thrilled to hear that your delivery arrived so quickly and that you've had such a consistently great experience with our High Wycombe team.

I’ll be sure to pass your kind words along to the store—they'll be delighted to hear it.

Thanks for being such a loyal customer!

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren

A pleasure to shop at Majestic Godalming

I really like Majestic Godalming. The staff are welcoming and knowledgeable and it's always a pleasure to shop there. There is a good choice of wines and the prices are competitive.
Hannah is particularly informative and friendly.

16 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Graham Beck Rose at a truly amazing…

Graham Beck Rose at a truly amazing price of £11 delivered on time and to the appointed place.

15 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

staff knowledgeable and pricing is…

staff knowledgeable and pricing is just about right

15 juli 2026
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Antwoord van Majestic Wine

Hello,

Thanks for the feedback!

We're glad our team could help and that you found our pricing to be spot on.

We look forward to seeing you next time!

Best wishes,

Tianna

Beoordeeld met 2 van de 5 sterren

Appalling service from Majestic Wines…

Appalling service from Majestic Wines Southampton.
I ordered three bottles of Chateau neuf du pape at £29 per bottle as a gift for my brother’s birthday. Only one bottle (without packaging) and the gift card was delivered. If my sister in law hadn’t thought to question it with me I wouldn’t have known £58 worth of wine had not been delivered. Luckily she was able to supply doorbell video footage of the delivery.
I contacted Majestic Wines HQ who then emailed the Southampton branch. I had to chase up my complaint the next day and they then chased it up with the Southampton branch. Eventually the remaining two bottles (no packaging) were delivered. There was no explanation or apology. My nephew had to supply the delivery man with a pen before he could sign to say he had received the delivery. I would never trust the Southampton branch with another order again. Their HQ customer services were very professional and helpful hence 2 stars instead of one.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Majestic Wine

Good afternoon Geraldine, Thank you for your email and for taking the time to take my call and share your feedback. I appreciate the opportunity to address your concerns in regards to your experience Majestic Wines Southampton. I’ve shared this with our regional managers as I know they take this feedback very seriously. Someone will be in touch within 48 hours to discuss it with you. Should there be anything else in the meantime, please do let me know. Best Wishes, Daniel

Beoordeeld met 5 van de 5 sterren

The selection of wine is fantastic and…

The selection of wine is fantastic and so are the staff, really helpful, a real pleasure to shop at Majestic Wine.

15 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Just had another fast delivery from…

Just had another fast delivery from Havant, great service, staff are always really helpful(especially Jacqueline) and wine is excellent. Really pleased with Majestic Havant

15 juli 2026
Review zonder uitnodiging
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 4 van de 5 sterren

Good quality wine at a competitive…

Good quality wine at a competitive price . Good website , good delivery system.
Bit frustrating prices go up and down. I have bought a lot and whilst I like to vary a bit I buy core product such as Guigal cdr, Bread and butter pinot etc and would like consistent pricing

15 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your kind feedback regarding pricing and our delivery system. I will make sure the feedback is passed on. I have also passed on your feedback regarding varying prices to the relevant department. Thank you for your feedback.

Best wishes, James,

Beoordeeld met 5 van de 5 sterren

Knowledgable friendly staff

Knowledgable friendly staff. Very helpful.

14 juli 2026
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Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Excellent service and a very good choice

Excellent service and a very good choice

15 juli 2026
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Antwoord van Majestic Wine

Hi David,

Thank you so much for the wonderful review! We are thrilled to hear you enjoyed both our service and our selection.

We look forward to welcoming you back soon!

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren
Logo Majestic Wine

Antwoord van Majestic Wine

Hi Philip,

Thank you so much for the fantastic review!

We are thrilled to hear you had such a great experience with us.

We look forward to welcoming you back soon!

Best wishes,

Tianna

Beoordeeld met 4 van de 5 sterren

Your service is great but could improve quality of wines

Your service is great, delivery is very efficient and your website is easy to use….but some of the wines are of variable quality. I bought 6 bottles of Corsican Rose recently (Serra Ile De Beaute) that were sub-standard. We drink a fair amount of rose so I think we are reasonably objective judges. I expect better from Majestic.

15 juli 2026
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Antwoord van Majestic Wine

Hi Alastair,

Thank you for the kind words about our service and delivery!

We are incredibly sorry to hear that the Serra Ile De Beauté Corsican Rosé didn't meet your standards. As a regular rosé drinker, you know your stuff, and we are sorry that we missed the mark on this occasion.

Under our No Quibble Guarantee, if you don't enjoy a wine, we will refund or replace it—no questions asked.

Please pop into your local Majestic store or contact our online customer service team at Info@majestic.co.uk with your order details, and we will get this sorted for you right away.

Best wishes,

Tianna

Beoordeeld met 4 van de 5 sterren

We buy lots of Guvnor red and Gathering…

We buy lots of Guvnor red and Gathering Storm as our everyday drinking. So far not found a reasonably priced rose.
Our biggest and too frequent complaint is getting a call back to pay for an order at your Havant depot and having to chase up. We are contemplating changing to Southampton depot if they will deliver to Bishop’s Waltham? No doubt Havant will say staff shortage for not answering left messages.

11 juli 2026
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Antwoord van Majestic Wine

Hello Philip,

Thank you for taking the time to leave this feedback.

I'm pleased to hear that Gathering storm and The Guv'nor are a favourite of yours, I hope we can find a reasonably priced rosé to match your taste next time!

I do apologise for the communication issues you've faced with the Havant team, I will be sure to raise this with the team.

If you would like some help processing your order, please feel free to give our team a call on 0345 605 6767 and we'd be happy to help!

We look forward to seeing you in-store again soon.

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren

Amazing staff very organised…

Amazing staff very organised knowledgeable and helpful

12 juli 2026
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Antwoord van Majestic Wine

Hi David,

Thank you for the great feedback!

It is great to hear that our team are organized, knowledgeable, and helpful for our customers.

We really appreciate your support and look forward to welcoming you back!

Best wishes,

Tianna

Beoordeeld met 5 van de 5 sterren

Majestic Visits

I visit Majestic every few months and the service is always excellent, whoever is serving. I am always asked if I need any help, or if I would like to sample any of the wines open and never hassled however long I take. My time is always well spent because without fail, the play list is superb and always unique. Finally I am always asked if I need help loading the wine in the car. You’re not the cheapest but great staff and good service are important and valued.

11 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when visiting your local Majestic store. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren

Knowledgable

Knowledgable, helpful staff as always.

10 juli 2026
Logo Majestic Wine

Antwoord van Majestic Wine

Hello,

Thank you for your lovely feedback, I'm glad to hear that you have had a great experience when shopping with us. I will make sure the feedback is passed on.

Best Wishes, James

Beoordeeld met 5 van de 5 sterren
Logo Majestic Wine

Antwoord van Majestic Wine

Hello Andrew, thank you for leaving your review. It's great to hear that your have a great wine choice and staff have been helpful. Best wishes Daniel

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