Nasagroup Reviews 

Terrible company - avoid! They sucker you in by waiving SIPP fees, then a few months later E-mailed to say they were going to charge me £20 every month, so £240 a year, for a service that was agreed would be free before I signed a contract with them. Had this been communicated, I would never have signed with them.

"You are correct that I agreed to waive this margin for you at the point of registration, however at no point did I confirm that this margin would be waived for the entirety of your assignment with us. " Very misleading and breach of contract - they clearly don't know what waiving a charge means.

NASA Group set the bar for client engagement and every service. HIGHLY recommend for Umbrella services. The team behind NASA Group are the best.

Every query answered quickly and thoroughly, for those moving from Outside IR35 to Inside IR35, there is no better choice. Well done NASA Group!!! Thank you so much for all your efforts! To the future!

Swapped out of running my own PSC for consultancy work to these guys. So happy with the choice - wasn't sure as I have had some shoddy experiences with umbrellas in the past, but these guys have been fast, friendly and efficient throughout and everything just works exactly as described. So much less faff that handling my own co. Well done NASA team

I've been with Nasa Umbrella for 7+ years and they have been excellent throughout the time I've been with them. They have always been available to answer any queries, payments have been on-time and accurate. I can thoroughly recommend Nasa Umbrella as an excellent umbrella company.

Very helpful, professional and quick service. Thanks Nasa

Very happy with NASA’s service, administration and responsiveness.

Very professional. Courteous. Always trying to be helpful. Well spoken. Confident that problems are going to get resolved.

I have had a great experience with Nasa, they provide excellent support and are very quick to respond to questions about policies etc.

I would recommend them to anyone considering umbrella contract work.

First rate Umbrella company. Always very helpful and efficient. I have recommended them to friends who are equally as happy with them.

I’ve used Nasa for a couple of contracts and they’ve been great. Super helpful, really responsive, and their customer service is spot on. If I ever need a contractor service provider again, they’ll be my first choice.

Absolutely hands down the best payrol company I have used, and I have been through a few!!
The main issue was always around tax offset with expenses with previous companies , and they absolutely nailed this. I would say Nasa have saved me thousands just by doing this correctly.
I can't recommend them enough. Anyone reading this thinking of switching because they are sick of who they are with, for example Brookson one or Paysteam, then don't hesitate. NASA are heads and shoulders above the rest.

I've been with NASA Umbrella Services for a few years now, and I can confidently say their support has been consistently outstanding. Their Payroll and Expenses team is top-notch — always professional, efficient, and approachable.

A special mention goes to Leah, who has been incredibly helpful whenever I’ve had a query or issue. Her quick responses and proactive approach to resolving matters have made a real difference.

If you're a contractor looking for reliable and responsive umbrella services, I would highly recommend NASA. Their team genuinely cares and makes the process smooth and stress-free.
Mohammad Sajjad

Very impressed with the excellent support and insights from the Nasa team. I asked for help understanding my contract payroll and received a detailed analysis and breakdown. The team went above and beyond in this case! Also very happy with my overall experience with Nasa as an umbrella company, over the last two years.

NASA Group are superb and I've never had any issues at all. I'm always paid on time, expense claims are straightforward and they always respond very quickly to any questions.
I changed to NASA after a previous umbrella group proved to be absolutely terrible, and so this makes me appreciate NASA even more!
Highly recommended!!

I used Nasa Group for my payroll. I had bad experience with previous company for example keeping long time on the phone calls inspite of calling them so many times. Also solving the simple issue very late etc.
When I dealt with Nasa Group, it was amazing. The Nasa team took my enquiries very seriously and carefully no matter how simple the issue was. The team is very friendly and the special thing is that they always solved my issues quickly when contacted the team by email or on phone call and solved all my issues in friendly and professional way. I wish all the best to Nasa Group and their.
I highly recommend Nasa Group for their best service. Thanks.

Ayaz Rathor.

I have been using NASA for just over 3 years. I have now ended contracting and moved into perm work.

NASA made my life so easy. I never had an issue with pay in all my time with them.
If I had an issue NASA responded well under an hour and sometimes in minutes.

I cannot recommend this company enough for their services and protectiveness.

Hi. I get an excellent service staff member LV is very helpful and supportive
LV explains everything very patiently and helps us when we get stuck
That are always friendly and given my disability. Most importantly for us non judgmental

A company that I had to deal with and regret ever signing up for. Consistently having issues with payments being made to me.

Processing March 25 payroll in April 25 resulted in 2 pay periods in April without being asked which resulted in tax problems and unhelpful at best. Purposely process payroll in wrong times and holds the SIPP payment for 3 months (in excess of £10K)

Complaints procedure doesn't do anything made for their own convenience.

Jamie pretends great but doesn't solve any problem at all.

I was with Nasa for some years. Never been dissatisfied with the service and was always paid promptly. Whenever I had a question I could speak to someone by phone.

I have been with NASA for nearly 4 years, and have had a great experience with them. NASA are quick to respond to any queries and helped with pension set up etc. Jamie managed most of my queries and was very helpful!