Nasagroup Reviews 

264
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

NASA have been an excellent service and their fast and efficient service to resolving matters has been greatly appreciated. The team are always happy to help and feels like they go above and beyond to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lauren made my onboarding super smooth and such a brilliant experience. All my queries were answered and in a professional and super efficient manner. I’ve also had fantastic experiences with other... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely hands down the best payrol company I have used, and I have been through a few!! The main issue was always around tax offset with expenses with previous companies , and they absolutely nai... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Payrollservice

Informatie afkomstig van verschillende externe bronnen

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

264 reviews

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4,6

Alle reviews

(264)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Got to kiss a few frogs before you find a prince

I had been contracting for a few years, but times and rules change and it becomes obvious that I need to work with an umbrella company. The recruitment agency had a list of companies they would work with do I phoned several and chose one. Really it wasn’t good, problems with paying into pensions etc. After a couple of years- blow this - time for a change. luckily I landed up with NASA. Good value for money, excellent service, no problems with pensions etc.
I’ve only left because it’s retirement time, wish I found them a few years earlier.

15 januari 2025
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Jim,

Thank you for choosing us! We're glad you had a great experience, thank you for your kind words. We wish you all the best!
Marlena

Beoordeeld met 4 van de 5 sterren

Why don't you all vent a craft or…

Why don't you all vent a craft or something to go and get all the
The space junk back from outer space mean you send people up there to live on the space station why not get them to grab the junk and start cleaning the space up and tell the others to do the same

7 januari 2025
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Darren,

As much as we would really like to clear outer space, as payroll specialist we do not believe we are qualified for the job. Sorry about that!

Take care,
Marlena

Beoordeeld met 5 van de 5 sterren

Most efficient from onboarding to…

Most efficient from onboarding to regular interaction
From the time I was looking for an umbrella several years ago I knew they were the best around. They were so efficient in replying on the point to every of my specific questions that, after having reviewed many others that had just sent be a bunch of generic marketing not covering any of my points that in my opinion they were the best. I have now used NASA for several years and I just keep on getting impressed by how good they are. No matter how specific my situation is from times to times, they adapt and cater for it at lightening speed. I just keep recommending them to all around me.

21 november 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Alban, thank you for your great feedback, much appreciated! We are glad you have been enjoying your time with us. I will pass your comments onto the rest of the team.
Marlena

Beoordeeld met 5 van de 5 sterren

The Great Nasa

The Nasa team is great and very solid. They are passionate about what they do. I love the urgency with which they respond and deal with resolving queries. Keep it up!

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

thank you for a lovely review :) all the best!
Marlena

Beoordeeld met 5 van de 5 sterren

NASA are the only umbrella I would use

The thing that separates NASA from most other umbrella companies is the quality of their people.
Jamie Springwald and his team are knowledgeable, friendly and professional. Any queries you may have are answered quickly and accurately.
They understand that good service is paramount, and they deliver this to the highest standard.
I have worked with several umbrella companies in the past and NASA is the the ONLY one I would ever recommend.

13 september 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Steve, thank you for taking the time to leave such a lovely review! We appreciate your feedback, I will be sure to pass your comments onto Jamie and the team.

Marlena

Beoordeeld met 5 van de 5 sterren

speed of response

We are a recruitment consultancy. Aidan (Folland) is really quick off the mark - getting new contractors signed up really quickly. Very good service.

4 juli 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Thank you for a lovely review Ed! We will pass your comments onto Aidan :)

Marlena

Beoordeeld met 5 van de 5 sterren

The best umbrella company I've used

Of all the umbrella companies I've had to use Nasa was definitely the best one. They are the polar opposite to my previous one (Giant). Nasa's onboarding was smooth and ongoing support was great. Payslips were easy to read and, as far as I could tell, my take-home pay was calculated accurately (unlike my previous one who underpaid me and where I had to claim a rebate through self-assessment rather than the money being in my own account earning interest at 6%...).

But the best thing about Nasa was the pension contribution arrangement through salary sacrifice, a really efficient way of saving tax as opposed to making contributions through net earnings - I hope I can return to Nasa on a future contract.

23 februari 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Tarun,
We’re glad to hear this, thank you for your great feedback! I will pass on your comments onto the rest of the team. We certainly hope you will return to NASA in the future. Wishing you all the best!
Marlena

Beoordeeld met 5 van de 5 sterren

Efficient, friendly, helpful

The people who work at NASA are efficient, helpful and friendly.

23 april 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Jo,
Thank you for the lovely review, much appreciated!
Marlena

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with, quick to respond to any questions and sort out any issues that occur, can't recommend them enough.

5 april 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Martin,
Many thanks for your kind words. We are glad you had a great experience.
All the best!
Marlena

Beoordeeld met 5 van de 5 sterren

NASA Group provide a reliable service…

NASA Group provide a reliable service are very prompt to respond to any queries

10 april 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Al,
Thank you for the great review, that's great to hear!
Marlena

Beoordeeld met 5 van de 5 sterren

Great work from Rob at NASAgroup

Great work from Rob at NASAgroup. Hope this continues.

3 april 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Lex,
Thank you for the lovely review! I will let Rob know :)
Marlena

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Payment is right on time and always good at taking care of my things. I absolutely recommend them.

2 april 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Thank you for your kind words Pragna,
All the best!
Marlena

Beoordeeld met 5 van de 5 sterren

Great Service

Everyone I have dealt with at Nasa has treated me with the upmost professionalism. I have always received my payments on time. I recommended them to a colleague who has since joined Nasa and is extremely happy with the service he has received.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Philip,
Many thanks for leaving us a lovely review,
I will pass your comments onto the rest of the team!
Marlena

Beoordeeld met 5 van de 5 sterren

Great company to use as an Umbrella

Great company to use as an Umbrella. Very good customer service, simple but efficient procedures, fast to respond to querries and overall I had no issues with them for almost the last 2 years.

13 maart 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Thank you for a lovely review, glad to hear it! All the best
Marlena

Beoordeeld met 5 van de 5 sterren

Great for salary sacrifice

Went with NASA because they do salary sacrifice. They were very efficient and their scheme is flexible, unlike other agencies; I chose to make maximum contributions and this was done automatically, I didn't need to specify a monthly amount.

Be aware that they are very strict on expenses. Make sure you always get a detailed receipt and if claiming mileage get a petrol receipt. And don't pay for anyone else's meals even if they are colleagues as Nasa may treat this as taxable pay.

Would definitely use them again.

12 maart 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Ken,
We appreciate your great review and have passed your comments onto our pensions and compliance team. We are happy that we were able to meet your expectations- we do try our best to provide great service whilst staying compliant with government legislation. All the best for the future and hope to work with you should you ever need an Umbrella company's services again!
Marlena

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, no complaints - would happily use again for an inside IR35 contract.

31 december 2023
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi Peter,
Thank you for your kind words, much appreciated!
Marlena

Beoordeeld met 5 van de 5 sterren

Very friendly and fast service

Very friendly and fast service. All documents were clear. Staff at pains to ensure that I was happy. Would definitely recommend!

23 februari 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi John,
Many thanks for the great review, much appreciated :)
All the best!
Marlena

Beoordeeld met 5 van de 5 sterren

Jesse is always quick to answer...

Jesse is always quick to answer questions efficiently and provides excellent support for my candidates. Makes our process smoother. Highly recommended!

26 februari 2024
Review zonder uitnodiging
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Antwoord van Nasagroup

Hi James, many thanks for the great feedback! I will be sure to pass your comments onto Jesse, she will be very happy to hear this :)
Marlena

Beoordeeld met 5 van de 5 sterren

No Hassles and Safe Umbrella

I think when things work well they tend to go under the radar and are underappreciated.

I have been using NASA since April last year and they have been flawless to be honest.

Very easy to work with, any queries are dealt with quickly and efficiently.

Paystatements always tally up with what's going into the HMRC app and Bank

Thoroughly deserve 5 Stars

One suggestion if paystatememt design comes up for review would be to give a (April to April) weekly running total of SIPP deductions.

24 februari 2024
Review zonder uitnodiging
Logo Nasagroup

Antwoord van Nasagroup

Hi Wayne,
Thank you for a great review, much appreciated!
Many thanks for your suggestion, it is definitely something that we will bring up with our software providers. In the meantime we can provide you with a statement of earnings with a breakdown of your income as well as pension contributions, please do not hesitate to get in touch with us and we will be happy to provide one 😊
All the best
Marlena

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