Neptune - Edgbaston Reviews 

What a great store, the staff are fantastic and couldn’t be more helpful. It’s worth the journey as there is parking at the rear of the store, dogs are welcome and as we had travelled a long way they offered drinks for us and the dog and dog treats. Also as it’s one of Neptunes largest stores they carry the full range which the smaller stores can’t.
A big thank you to Michelle, Georgia and Karen.

Bought some artwork which is delightful but above all the atmosphere within the store as well as the kindness and professionalism of the staff was 10 out of 10. With thanks

Shopped in store.staff very helpful . Loving my purchase

Anore and Liam arrived on time after calling to let me know of their arrival time.
Very professional and courteous.
Excellent service all-round.
As always, Neptune products were high quality also.

This store is perfection. I wanted to purchase every item. Karen the sales advisor was brilliant, gave me every bit of information I needed and helped me with my order from start to finish. Thank you.

Fuss free return of an online order.

I’ve just finished the purchase journey for my new kitchen with Lucy at the Birmingham store, and the whole experience has been faultless.

She was responsive, detailed, thoughtful and, most importantly, never pushy. She was there when I needed her, incredibly helpful throughout, and gave me the space to come to my own conclusions, whilst being utterly knowledgeable and reassuring.

I couldn’t be more pleased, and I really can't speak highly enough of the whole experience. I’m so excited for the kitchen to be installed, and have no doubt that what I’m getting will be exceptional and made to last for years.

Great products, easy to order.
You know exactly what you are getting with Neptune. Top quality.

Purchased new dining room furniture and advice, service and quality of products exceeded expectations. TJ and Lucy at the Birmingham store helped throughout the order, delivery and after sales process. Highly recommend. Susan and Alan 👍

Another excellent service from Neptune , saw beautiful dinning chairs in the Edgbaston store , armed with measurements order them on line.
This store is amazing and make you feel as if it’s home from home , so friendly and welcoming - I only went in the buy paint !

My chairs arrive delivery staff so helpful , and friendly too - thank you .

We visited the beautiful Neptune store in Edgbaston, Birmingham. The friendly and knowledgeable staff advised us on furniture styles, finishes and colours. We purchased bar stools, the Arundel dining table and eight carvers. There was a super deal on the shingle painted Wardley chairs.

I always go to my local Neptune store in Edgbaston as the quality of the service is excellant along with the store layout and quality of the displayed merchandise and furniture . I am never disappointed and always leave with a purchase and lots of ideas for my home .
My recent trip I went in to purchase paint and came home to order 4 new dinning chairs ! .
The quality of service in store and on ordering on line was great with quick call from Swindon to arrange delivery .

Myself and my husband visited Neptune
On a Saturday morning. The ladies
Mo and Harpree were very welcoming.
Helping us in Every way possible. It was a pleasure to shop at the Edgbaston shop. We were even given a lovely cup of coffee. By the lovely ladies.
Thank-you so much.
Look forward to seeing you both again
KIm and John Barron. REDDITCH.

Gorgeous products and great service. Shout out to TJ at the Egbaston store who has been so helpful during a recent house project, she’s really helped us redesign part of our house, with creative ideas to achieve a result we absolutely love.

I regularly shop here, at least once a month, and I wanted to take a moment to share how wonderful my experience has been, especially thanks to Harpreet Karen.

She is incredibly friendly, professional, and has such great taste. Her recommendations are always spot on, and she genuinely makes shopping an enjoyable experience. Even when I don’t plan to buy much, her positive attitude and helpful advice often encourage me to pick something up.

As someone who runs a business myself, I truly understand how valuable a team member like her is. She is a real asset to the company, and I sincerely hope she is recognised for her excellent work.

Thank you for consistently providing such a pleasant shopping experience

Wonderful trip to Neptune in Edgbaston today, we were made extremely welcome by Karen and her colleagues.
Lovely coffee and then enjoyed a leisurely shop over the three floors.
All merchandise is creatively and beautifully displayed
Well done Edgbaston Neptune, we will be back!

I love my artichoke ornament. Neptune sells amazing, always good quality, products.

Friendly and welcoming staff. A fantastic place to see and experience the quality of Neptune's product range.

Always a pleasure to deal with Neptune - friendly, dependable staff and quality goods.

We popped into Edgbaston Neptune on this gloomy day today. However, the greeting from Karen was very warm and welcoming. Even our little dog got a friendly greeting and a treat! we love Neptune, but it’s a bit of a jaunt to get there, but a visit like today always makes it worthwhile with the service being the icing on the cake. We wanted to purchase a few items that were not available in store, so the staff kindly put an order through for us. We had a very happy experience browsing this beautiful store, interacting with the very pleasant staff; Karen, Harpreet and Khotan and making a purchase which we are looking forward to receiving via delivery. Thank you Neptune Edgebaston, you set the bar high today fortunately for us : )