OSIM UK Reviews 

Warmly greeted by Natalie and team at Westfield London. They have made arrangements to carry my foot squeezer to my car from one side of the mall to the other. Top service I must say.

Amazing experience with Gareth in Manchester.

Naseef gave us 4 lads a first class service, the handling of us lads and his charm allowed us to have a fully emersed experience 🙌🏻

Amazing massage definitely recommend also the customer service is also impeccable. The massage chairs are amazing the way it massages you making you feel like a new person.

I recently bought a massage chair at OSIM. Gareth was attentive to my needs and explained the features of each massage chair in detail. His professionalism and patience made the whole experience pleasant and easy. I appreciate his exceptional service and dedication. Thank you, Gareth, for going above and beyond to help me find the perfect product.

I would like to start by thanking Naseef, he was really friendly,he made sure that I had the best experience and he manage to go threw everything,about the chair and explaining how Ai is integrated in the chair , since I am a postgraduate Student and I have my Thesis (dissertation) about Ai.
Well done, looking forward to see what this company will be bringing into the market.

I recently purchased an OSIM massage machine from Gareth, and I couldn't be happier with my experience. Gareth provided exceptional customer service, guiding me through the various features and benefits of the machine with great expertise. His friendly and professional demeanor made the purchasing process smooth and enjoyable.

I highly recommend Gareth for his outstanding service and the OSIM massage machine for anyone looking to invest in their well-being. It's been a game-changer for me!

I wanted to take a moment to commend Gareth for his exceptional support and assistance. Throughout our interactions, Gareth has demonstrated a high level of professionalism, dedication, and efficiency. He has been incredibly helpful in resolving my concerns and ensuring that everything was handled smoothly.

His excellent communication skills and willingness to go the extra mile have made a significant difference in my experience. I truly appreciate his efforts and believe he is a valuable asset to your team.

Thank you for having such a great team member.

Naseef provided outstanding customer service today. He was very knowledgable about the products on offer, and was able to provide detailed information on how the product functioned and the benefits of the product. Naseef made us feel at ease as a customer, and nothing was too much trouble.

Naseef provided amazing customer service when i approached him today. He was very friendly and happy to help with whatever I needed or asked. 10/10 customer service from Naseef, thank you!

Very good chair, couldn’t ask for better customer service than Naseem very friendly and let us use the chair

Naseef was brilliant. Highlight of the day. Brought a smile to my face and was very helpful!

Best masage chair I've ever been in, worker Naseef was extremely helpful couldn't have asked for better service. If your hesitant to buy from this company this is your sign to do it now.

Geat deal on a top of the range chair, including a free gift, rapid response from Charmaine and Natalie in sales. Delivered in a few days by Andrew who put the chair exactly where I wanted and gave me a full demonstration. The chair itself is the Ulove 3 and is beyond my expectations, a brilliant product, the quality and design is absolutely superb. Highly recommended!

Gareth has showed me the osima v2 divine and honestly I’ve never felt anything like this before. The chair is better than any hand massage. Gareth explained the machine as it was massing my body and honestly it’s the best experience I’ve had with a massage. He made me feel comfortable. Very happy and genuine guy 👌🏾👌🏾👌🏾

Good customer service, very helpful and professional. Thank you

I called OSIM in Crewe to try and arrange a demo. Carmen set up a meeting with Natalie in the Trafford Centre.

Demo of the uLove3 was amazing! I have Parkinsons and the massage really helped with the muscle stiffness. I wanted to try another provider and had arranged an "at home" demo the next day. I think Natalie was worried this was a done deal...but in the event the competitor chair was way too large and not as dual purpose (ie it was more "Massage" and less "chair", so I couldn't really sit in it just to watch TV).

I went back on the day affer the demo to just convince myself the effects I was feeling from it were real. This time i spoke to Gareth who was just as thorough as Natalie, was able to negotiate a little on price, and arranged delivery in 10-15 days.

I paid and went home, only to receive a call from Andrew who said the chair would be delivered on Monday afternoon! Andrew arrived a little late due to traffic (but did tell me in advance that he'd been delayed, which is top notch customer service and so often overlooked). The chair was delivered and set up in minutes, including downloading their app onto my tablet.

I can't see how my experience could have been better; since Carmen, Nathalie, Gareth and Andrew were all SO professional, knowledgeable, friendly and efficient, I have no reason to suspect anyone else would be different. I read the negative reviews on here and I can't believe people are talking about the same company!

Ten out of ten across the board, I would recommend OSIM to anyone in the market for a massage chair

Exceptional Experience with OSIM👍

I recently upgraded to the OSIM U Love 3, and the experience has been fantastic from start to finish. Andrew and Chris, who delivered the chair, were incredibly patient and professional, keeping me informed throughout the process. The sales manager, Donald, was equally amazing, ensuring everything was ordered and delivered as promised.

The U Love 3 chair itself is outstanding. I fell asleep right away to the soothing spa song, and there are plenty of features to explore with the app. I can't wait to try all the different programs. Overall, OSIM offers excellent customer service and high-quality products. I highly recommend them!

Amazing machines and Gareth was very helpful. I tried the uLove3 and felt really relaxed afterwards