We recently set up our funeral plans with pure cremation. This was easy to do and the staff were so helpful and polite explaining all the questions we had. Very professional team .Would also recomme... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very simple to arrange and no fuss. Neither was there any pressure put on me. Very reasonable price as both my husband and I arranged funeral at the same time. Would certainly recommend to anyone t... Toon meer
Bedrijf heeft geantwoord
I helped my mum to complete a Pure Cremation plan. I Telephoned this company to enquire about their services that they provide. I found the lady very helpful explaining how they take care of everythin... Toon meer
Bedrijf heeft geantwoord
I have a spouse who has a Pure Cremation policy but I also looked up the small print and details on line. This was very helpful but I made a decision to speak to a person who clarified everything and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pure Cremation
Geschreven door het bedrijf
About Pure Cremation
Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.
A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.
FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.Contactgegevens
Charlton Park Crematorium, SP11 0TA, Andover, Verenigd Koninkrijk
- 0800 033 77 37
- planningahead@purecremation.co.uk
- www.purecremation.co.uk
4,8
Uitstekend
35K reviews
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Felt it was straight forward not…
Felt it was straight forward not complicated affordable no pressure and very helpfull staff when i needed to ring.
24 september 2026
Antwoord van Pure Cremation
Thank you for sharing your positive experience with us. We are so glad that you found the process simple and affordable, and that our phone support team was there to assist whenever you needed help.
Kind regards,
Pure Team
i WAS VERY SATIAFIED WITH THE WAY I WAS…
i WAS VERY SATIAFIED WITH THE WAY I WAS TREATED,THE MEMBER OF STAFF ON THE TELEPHONE WAS VERY HELPFUL AND RESPECTFUL.
17 september 2026
Antwoord van Pure Cremation
It's wonderful to read your feedback about how helpful and respectful you found the team. Thank you!
Kind regards,
Pure Team
I don’t have to worry about things
I don’t have to worry about things if n when I Die Iam picked up n taken to there crem n sorted n ashes returned to my family what’s not to like it’s easy great.
24 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to leave a review. We're pleased you found that a Pure Cremation plan works well for you.
Kind regards,
Pure Team
Ashley from customer services had been…
Ashley from customer services had been very helpful with making it easy to understand what pure cremations does and what the pricing is thank you for your advice and help
24 september 2026
Antwoord van Pure Cremation
Thank you for mentioning Ashley in your review. We're glad he was able to make everything so easy to understand, including the pricing.
Kind regards,
Pure Team
I have had 3 phone calls today asking…
I have had 3 phone calls today asking me if I would like to take up their services. I can only think it is because I wrote a bad review. My son has blocked the number.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Pure Cremation
Thank you for sharing your feedback with us. We’re sorry if the calls you’ve received have been inconvenient. We can see that you previously made an online enquiry with us, which is why our team followed up with you. We can see that our team have already updated your contact preferences, so you won’t receive any further calls from us in relation to your enquiry.
Kind regards,
Pure Team
A very straightforward process for…
A very straightforward process for arranging something so personal. The member of staff I spoke to was so lovely and talked me through the process. It was all very stress-free. Thank you so much.
24 september 2026
Antwoord van Pure Cremation
Thank you for leaving a review. It's so good to know we could make this a stress-free experience.
Kind regards,
Pure Team
Easy to do
It was quick and easy but thought the final price was a bit dear thought it be £2,000 and still waiting for my £1.50; voucher
17 september 2026
Antwoord van Pure Cremation
Thank you for sharing your thoughts and feedback. We've logged this, and a member of the team will get in touch shortly to provide an update on your gift card. If you need to get in touch in the meantime, please don't hesitate to contact us on 0800 033 7737 or by email at customercare@purecremation.co.uk.
Kind regards,
Pure Team
It is so easy to follow and understand.
It was very easy to follow and Understand.
It would have been cheaper to go “Local.”
But , on my friend’s recommendation, I chose Pre - Cremation.
24 september 2026
Antwoord van Pure Cremation
Thank you for choosing us. It's touching to know you were recommended to us following a friend's experience.
Kind regards,
Pure Team
Informative and pleasantly easy.
Extremely pleasant young lady called Lauren explained any queries and then talked me through everything.
24 september 2026
Antwoord van Pure Cremation
Thank you for sharing your positive experience. It's lovely to know that Lauren could answer all your queries.
Kind regards,
Pure Team
Feed back
Spoke to some very nice,helpful people,who set my mind at rest,will defintely be passing on info,great service
24 september 2026
Antwoord van Pure Cremation
We are glad you enjoyed your experience with us. Thank you for your review. We're glad we could offer the support and reassurance you were looking for.
Kind regards,
Pure Team
Best for family.
After seeing how easy it was for my mum after my dad's passing, I felt it would only be sensible to sign up myself.
Process was self explanatory and easy to do.
17 september 2026
Antwoord van Pure Cremation
First, please accept our sincere condolences on the passing of your father. We are glad that we could support your family during such a difficult time, and we appreciate you sharing that your own experience setting up a plan was clear and simple. Thank you for taking the time to leave this thoughtful feedback.
Kind regards,
Pure Team
Pure Cremation was very helpful and…
Pure Cremation was very helpful and helped me all the way through the purchasing process. They was very patient and understanding of all my queries. Also explained what would happen after my passing.
24 september 2026
Antwoord van Pure Cremation
Thank you so much. We are pleased that our team was patient, understanding, and able to guide you clearly through every step of setting up your plan.
Kind regards,
Pure Team
The person i spoke to was very nice and…
The person i spoke to was very nice and helpful explainimg everythink so that i understud what would happen and the care that my family would get .many thanks.
17 september 2026
Antwoord van Pure Cremation
Thank you for your feedback. It's great to read that you found the explanations helpful.
Kind regards,
Pure Team
No pressure to go ahead and your…
No pressure to go ahead and your colleague was very noledable who also put me at ease and was very pleasant in sorting out my request.
Thanks Graham Vernon 👍
17 september 2026
Antwoord van Pure Cremation
Thank you, Graham! We're delighted that you had such a positive experience setting up your plan with us.
Kind regards,
Pure Team
I took some time to decide on Pure…
I took some time to decide on Pure Cremation.
After checking other companies i decided to choose Pure as i considered the best option.
I still feel the same and would recommend it to everyone.
Anthony
24 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to share your positive feedback. We are truly pleased to know that you feel confident in your choice and appreciate your recommendation.
Kind regards,
Pure Team
I have used Pure cremation before for my husband
I have used Pure cremation before for my husband. I was very impressed from the very beginning to the ashes being delivered. I decided to pay for my funeral in advanced so my family did not have to do it. From the time i phoned the lady the whole process was explained in detail it was a smooth experience. The pack with details came when i was told it would. I can now rest easy that when my time comes its all sorted.
24 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to share your experience with us. It's really nice to know that you were impressed by the service we provided for your husband and that taking out a plan has given you complete peace of mind for the future.
Kind regards,
Pure Team
Ecellent phone manner,very helpful,&a…
Ecellent phone manner,very helpful,&a piece of mind.service
17 september 2026
Antwoord van Pure Cremation
Thank you so much for your wonderful feedback. We are delighted to hear that you experienced such helpful communication and that our team could provide you with true peace of mind.
Kind regards,
Pure Team
They messed up the direct debit & tried…
They messed up the direct debit & tried to tell me it was my fault
24 september 2026
Antwoord van Pure Cremation
Thank you for raising this with us. We’re sorry to learn about your experience with the direct debit. We’ve raised this with the appropriate team so that we can review your call and look into what happened. If there is anything we can support you with in the meantime, please do let us know.
Kind regards,
Pure Team
Quick set up plan
Quick set up plan . Great communication and price. Adhered to special requests that make it personal to yourself. Taken away my worry for my son. Highly recommended. Plus a bonus gift card. Subject to Terms and conditions.
24 september 2026
Antwoord van Pure Cremation
Thank you for leaving a review. We’re pleased to know that setting up the plan was quick and straightforward, and that we were able to accommodate the requests that make it personal to you.
Kind regards,
Pure Team
Pure Cremations
The whole process from start to finish was made easy it was done quickly and efficiently. I was happy with the professional service I received.
17 september 2026
Antwoord van Pure Cremation
It’s great to know that you found everything straightforward from start to finish and were happy with the professional service you received. Thank you for choosing us.
Kind regards,
Pure Team
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