If you need DME equipment, Look no further than R.A.Fishcher. Their staff are highly trained professionals who know the Medicare / Medicaid process and codes inside and out. They will keep you notif... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This time the package arrived in time. Last month it didn't probably because of the Labor Day holiday. It would be great if you could adjust shipping arrangements around holiday delivery delays.
Bedrijf heeft geantwoord
The last few deliveries have been very good. You’ve notified me on time and delivered fairly fast. I’m happy with the service at this time. Your personnel have been very good about ironing out the p... Toon meer
Bedrijf heeft geantwoord
Once I understood the basics which is that pur wick is not who to contact but only RA Fischer the distributor, all went smoothly and the product arrived when needed, personnel were very helpful and g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Medische apparatuur leverancier
- ook in
- Fysiotherapiebenodigdheden leverancier
- Medische apparatuur fabrikant
Geschreven door het bedrijf
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
Contactgegevens
5400 Atlantis Ct., 93021, Moorpark, Verenigde Staten
- (800) 525-3467
- info@rafischer.com
- www.rafischer.com
4,6
Uitstekend
348 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They are professional
They are professional, kind and courteous. Customer service very knowledgeable of product I was explained process from beginning to end. I would recommend them to others in need. My product works great.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you, Emma!
We're glad our team was able to clearly explain the process and able to provide the knowledgeable courteous service you deserved. We also appreciate your recommendation! 😊
Fantastic!
I think the customer service is wonderful. The delivery is very prompt and comes when promised. Definitely would recommend RA Fischer to anyone who needs this kind of service.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you for the kind review, Deborah! We're pleased to hear that our team has provided helpful service and that your deliveries have been reliable.
We appreciate your recommendation! 🩵
Everything is well going great.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you, Irene.
We're glad to hear everything is going well! 😊
Antwoord van RA Fischer Co.
Thank you for the kind words.
We appreciate you taking the time to share your feedback! 😊
They do everything right
They do everything right. They alert us each month when the PureWick catheters should be ordered and promptly ship them when needed.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you for your review, Lew.
We're happy to hear that our monthly reorder reminders & timely shipping have made it easier to stay on top of your BD® PureWick® Urine Collection System catheter supplies! 😊
I am a happy customer
I am a happy customer! My questions get answered in a timely manner and my orders arrive like clockwork!
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you for the kind review, Susan! We're so glad to hear that our team has been responsive and that your orders have been arriving reliably.
We appreciate you taking the time to share your experience! 😊
GOOD CUSTOMER SERVICE…
So far this seems to be a company with good customer service, easy to contact and work with.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you for your review, Mary! We're happy to hear that our team has been accessible, helpful, & easy to work with.
Seamless!!
1 oktober 2026
Antwoord van RA Fischer Co.
We love hearing that, Sara. Thank you for taking the time to leave us a review. 🙂
Making sure I get my orders in a timely…
Making sure I get my orders in a timely manner, so I do not run out of supplies.
1 oktober 2026
Antwoord van RA Fischer Co.
Thank you for your review, Diana.
We're glad your orders have been arriving on time & helping you stay stocked with supplies. 😊
I receive 30 wicks every 13th of the…
I receive 30 wicks every 13th of the month there are 365 days a year. I am only receiving 360 a year I’m short five and I have had to reuse some when I am short on delivery.
31 augustus 2026
Antwoord van RA Fischer Co.
Linda, we understand your concern about having enough supplies between deliveries. Medicare sets specific guidelines for how many covered supplies can be provided & how frequently they can be sent, and unfortunately we can't change those requirements. Our team would be happy to go over the schedule with you and clarify any questions you have.
Timely delivery and reminder for when…
Timely delivery and reminder for when to order the supplies is appreciated.
18 september 2026
Antwoord van RA Fischer Co.
Thank you Maria! We're glad your supplies have been arriving on time and that the reorder reminders have been helpful. We appreciate your review.☺️
Every month I have a problem with them…
Every month I have a problem with them getting me my catheters on time. It is very frustrating!
18 september 2026
Antwoord van RA Fischer Co.
Nancy, we're sorry to hear that you've experienced repeated frustration with the timing of your catheter supplies. We understand how important it is to have the supplies you need when you need them.
We'd appreciate the opportunity to review what has been happening with your orders & see how our team can help. Please contact our team directly so we can review your situation.
Antwoord van RA Fischer Co.
Thank you, Darena! We're glad our team has been responsive & available when you've had questions.
We appreciate your kind words and review 😊
Continues to be infection free with the…
Continues to be infection free with the use of PureWick.
18 september 2026
Antwoord van RA Fischer Co.
Thank you, Glenda!
We are glad to hear that you've had a positive experience with the PureWick™ System. We appreciate you sharing your feedback. 😊
Antwoord van RA Fischer Co.
Thanks so much, Dorothy! We are so glad to hear that you've had a great experience with our team.
We appreciate the review! 😊
I am her daughter
I am her daughter. I am very pleased with the Purwick system. I allows me to rest better at night and not have to get up every 2 hours to check for wetness.
18 september 2026
Antwoord van RA Fischer Co.
Thank you so much for sharing your experience!
We're so glad that the PureWick™ System has helped to make your nighttime caregiving routine easier. We appreciate the opportunity to support you & your family. 🩵
Antwoord van RA Fischer Co.
Thank you, Nancy! 🙂
We are happy to hear that your orders arrive on time and our team has been friendly. We appreciate your review!
Great company
Great company. They remind me when it's time to reorder and everything runs smoothly.
4 augustus 2026
Antwoord van RA Fischer Co.
Thank you for the kind review! We're happy to hear that the reorder reminders have made things easier & everything has been going smoothly. ☺️
With my health being challenging as it…
With my health being challenging as it is, the pure wick system has made my life a little more tolerable.
2 september 2026
Antwoord van RA Fischer Co.
Thank you for your thoughtful review Joan. We're so glad the PureWick™ System has made a positive difference in your day-to-day life.
We appreciate you taking the time to share your experience!
My Mothers Pure Wick is very much…
My Mothers Pure Wick is very much needed. And the wicks are very expensive. Help through Medicare is a tremendous blessing.
1 september 2026
Antwoord van RA Fischer Co.
Thank you for taking the time to share your experience! We know how important supplies can be for families and we are grateful our team has been able to help with your mother's needs. We truly appreciate your kind words!
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