Rangecookers were great and offered an excellent service from the get go. Great advice on the range of products, easily one of the most competitive in price. Swift process and delivery. Only caveat wa... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought a Deluxe Classic about a year ago. There were some issues with meeting delivery dates but the service team (led by Michael) were excellent and ended up delivering on time. We're so pleased wi... Toon meer
Bedrijf heeft geantwoord
A mixed experience mostly due to the courier; but will explain further: 1) Initially bought the item and then found out I had to pay an extra £210 for delivery due to my access complications. Thi... Toon meer
Bedrijf heeft geantwoord
Despite my order of a Rangemaster cooker turning into a nightmare, my dealings with Rangecookers.co.uk were very good indeed. No quibble when I had to cancel the Rangemaster, instant offer of a full r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
Contactgegevens
1 Colchester House, CH1 3AP, Chester, Verenigd Koninkrijk
- 01244 402 975
- enquiries@rangecookers.co.uk
- www.rangecookers.co.uk
4,2
Goed
984 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Aga and fridge freezer delivery
Friendly, efficient delivery. Careful and considerate team, Andy and Paul, thank you.
15 mei 2024
Antwoord van Rangecookers.co.uk
Hello there,
Thank you very much for your positive review, it's great to hear you were pleased with the service.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Delivery strict on the buyer but not on the supplier
The ordering process was fine but the follow up delivery questions seemed a bit over the top. It was clearly explained that if we were not around to accept delivery then there would be a re delivery charge. Yet at the last minute you changed our delivery day which was inconvenient. Seems we can’t mess up the delivery but you are free to do what you like. Not a balanced approach and has put me off using you again in favour of easier suppliers.
2 mei 2024
Antwoord van Rangecookers.co.uk
Hello there,
Thank you very much for taking the time to leave us a review.
I’m really sorry your order was delayed, this is a very unusual thing to happen and I can absolutely understand the inconvenience this will have caused you.
Frustratingly, manufacturers rarely let us know if there are delays to orders, they will often liaise directly with customers about any changes.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Creda cooker
A very good experince. The cooker arrived on time. Very good customer service. Shannon is brilliant!
24 april 2024
Antwoord van Rangecookers.co.uk
Hi there,
Thank you very much for your 5 star review, we’re glad you have been so happy with Shannons's service & hope you are equally as pleased with your range cooker.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Antwoord van Rangecookers.co.uk
Hi there,
Thank you very much for your lovely feedback - it is very much appreciated.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Great!
My wok ring arrived quickly, on time, and in good condition, with no hassles. Recommended.
29 april 2024
Antwoord van Rangecookers.co.uk
Good afternoon.
Thank you very much for your 5 star review - we're very happy to hear you are pleased with your experience and purchase.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Purchase of Falcon range cooker
Purchased a Falcon range cooker online. I used the web chat for a query I had, directed me to the right area on the website to add free installation.
Great range of appliances, easy to buy and excellent price, thank you.
12 april 2024
Antwoord van Rangecookers.co.uk
Good afternoon.
Thank you very much for the positive feedback. It's really great to hear how happy you have been with your experience.
Should you ever need our help or advice in the future, please don't hesitate to contact us.
Best regards,
Sam
Easy to use website
Easy to use website. Good information when I phoned them. Nice to have a really good discount on the item I purchased.
28 maart 2024
Antwoord van Rangecookers.co.uk
Hi there,
Thank you for the 5 star review, we are really pleased to hear you've had a great experience with us.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
Excellent service
Excellent service. I used their WhatsApp chat facility to ask a lot of questions prior to buying my range. They were prompt and helpful with responses.
The delivery date for the cooker was organised the day after purchasing and the delivery team were fantastic.
21 maart 2024
Antwoord van Rangecookers.co.uk
Good morning.
Thank you very much for your positive feedback, it's great to hear you have been pleased with our service and found the WhatsApp facility helpful!
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Sam
A lovely company to deal with providing personalised service
A lovely company to deal with, providing a very personalised service. Unfortunately, as product comes directly from the manufacturer, delivery to my kitchen which is upstairs was not possible, so neither was removal of my old range. Fitting is also not available but this company is working hard to persuade manufacturers and delivery company to start offering this service. I would highly recommend this company who have in depth knowledge of their products and are so helpful.
5 maart 2024
Antwoord van Rangecookers.co.uk
Hello there,
Thank you so much for the kind feedback, we really do appreciate it. We're so glad that you have been happy with our service!
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Kind regards,
Sam
Aga rangemaster
All communications prior to delivery very helpful and clear. Delivery was so slick it was fantastic - all hail to your team. Looking forward to many hours of fantastic cooking
18 maart 2024
Antwoord van Rangecookers.co.uk
Hi there, thank you for your five star review. It's great to hear that you have been happy with our service.
Should you need anything at all in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards,
Sam
Antwoord van Rangecookers.co.uk
Thank you very much for your positive feedback, we're really happy to hear you were pleased with your experience.
Should you need anything in the future, we can always be reached at enquiries@rangecookers.co.uk.
Best regards,
Sam
Awesome order
I love my order, when accepted by Range Cookers I’ve been informed & kept track about delivery. I always had the option to contact for further details if needed. Today I received my order at perfect timing, I received a call from courier letting me know they were on the way, will arrive in 30 minutes. I had prepared space as much as possible. I requested delivery through back doors, they accepted & did a fabulous job within few minutes.
4 maart 2024
Antwoord van Rangecookers.co.uk
Hello there,
Thank you very much for your glowing review - that is all really fantastic to hear.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Easy to order
Website was informative & easy to use. The order came very quickly although no communication on when it was arriving. Not tried the product yet.
13 maart 2024
Antwoord van Rangecookers.co.uk
Thank you very much for your positive feedback, that's all really great to hear.
I'm very sorry you weren't given a timeframe for the delivery of your item - typically this is done by the manufacturer's delivery team, so I will have a word with them & find out what happened here.
I hope you are pleased with the quality of your item, once you have the opportunity to use it.
Should you ever need our help with anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Antwoord van Rangecookers.co.uk
Hello there, thank you very much for your five star review, we really appreciate it.
It's great to hear that you have been so happy with our service.
Should you need us for anything further, please don't hesitate to contact us on enquiries@rangecookers.co.uk
Best regards,
Anna
Their price was the best one around
Their price was the best one around. They kept me informed about delivery progress and delivered on time.
13 februari 2024
Antwoord van Rangecookers.co.uk
Thank you very much for your positive feedback, we really appreciate it & are very glad you have been so happy with our service.
Best regards,
Anna
Antwoord van Rangecookers.co.uk
Thank you for your positive feedback - that's really great to hear!
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Antwoord van Rangecookers.co.uk
Hello there,
Thank you very much for your positive feedback, that's really fantastic to hear.
If you need our help anything further in the future, we can always be reached on enquiries@rangecookers.co.uk
Best regards,
Anna
Placed the order online
Placed the order online, received confirmation of the payment having been accepted but no confirmation of the delivery date forthcoming and still waiting for that information
16 februari 2024
Antwoord van Rangecookers.co.uk
Good morning,
Thank you for your review, I'm sorry to hear you've not been satisfied with your experience.
Typically the manufacturer get in touch, soon after your order has been placed & advise of a delivery date. However I will call them immediately to find out when your delivery is due & I will contact you straight away afterwards.
Best regards,
Anna
Great buying experience
Website and stock range made choosing easy. Competitive price on the product and delivery process and timescales were very good. Installation advice videos really helpful. Delivery team did great job getting it in to our house with tight access.
22 januari 2024
Antwoord van Rangecookers.co.uk
Thank you very much for your five star review, we really appreciate it! It's great to hear you have been so happy with our service.
Best regards,
Anna
Absolutely fantastic
Absolutely fantastic. They're WhatsApp chat on their website is super helpful. They responded to all of my questions (both before and after purchase) promptly and height helpful. The, the delivery was on time and the delivery men were excellent.
24 januari 2024
Antwoord van Rangecookers.co.uk
Hello there,
Thank you very much for your positive feedback, that's all really great to hear.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.