They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... Toon meer
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Lees wat reviewers zeggen
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... Toon meer
Bedrijf heeft geantwoord
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... Toon meer
Bedrijf heeft geantwoord
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contactgegevens
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, Verenigd Koninkrijk
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4,0
Goed
3K reviews
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Antwoord van RationalFX
Hi Mick,
Thank you so much for taking the time to write a review about us and for recommending our services!
We hope to see you again soon!
Kind regards,
RationalFX
BAD- Monies not sent
BAD- Monies not sent - no answers from RationalFX - they have no idea and have no follow up management to customer issues - happened twice in 3 days on 2 separate transactions - appears J P Morgan which is new bank is a problem with no feedback loop
16 juli 2023
Antwoord van RationalFX
Hi Chris,
We are sorry to hear your payment is delayed,
We are urgently looking into this and a member of our team will be in contact with you shortly
Kind regards
RationalFX
I’ve been using Rational FX for many…
I’ve been using Rational FX for many years.
I’ve never had any issues with the staff..everyone is polite and helpful to all my needs.
Will always recommend this company.
Simply the best for money transfers.
10/10
22 juli 2023
Antwoord van RationalFX
Hi Terry,
Thank you so much for taking the time to write a review about us and for recommending our services!
We hope to see you again soon!
Kind regards,
RationalFX
Great service very professional.
17 juli 2023
Antwoord van RationalFX
Good afternoon,
Thank you so much for taking the time to write a review about us and for recommending our services!
We hope to see you again soon!
Kind regards,
Over two days to send money to spain without any explanation or warning. This is the second time, you have become unreliable since being taken over.
Over two days to send money to spain
13 juli 2023
Antwoord van RationalFX
Hi,
Please note payments can take 1-2 working days to credit into the beneficiary account,
As you made the payment on Friday, the funds are showing they credited the beneficiary account within the recommended timeframe
We hope to see you transact again soon with us,
Kind regards
RationalFX
Prompt efficient service as usual
11 juli 2023
Antwoord van RationalFX
Hi Tony,
Thank you so much for taking the time to write a review about us and for recommending our services!
We hope to see you again soon!
Kind regards,
RationalFX
The process of sending money abroad
The process of sending money abroad was very easy and carried out speedily.
11 juli 2023
Antwoord van RationalFX
Hi Jan
Thank you for your positive review!
RationalFX is always looking to offer our clients the best possible rate and always looking for new ways to make our service even cheaper and even faster!
We look forward to seeing you again soon.
Kind regards,
RationalFX
Antwoord van RationalFX
Hi Charles
Thank you for your positive feedback about your experience.
We always aim to make our transfers as cheap and as fast as possible and will continue to do so!
We look forward to seeing you again soon.
Kind regards,
RationalFX
Antwoord van RationalFX
Hi Nigel,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
Clear easy to use application form
Clear easy to use application form; prompt action. Thank you 🙏🏼
9 juli 2023
Antwoord van RationalFX
Hi Aletta,
Thank you for your positive feedback! We are glad to hear you have been satisfied with your experience.
We hope to see you again soon.
Kind regards,
RationalFX
Always punctual and good communication…
Always punctual and good communication on the state of the transfer
3 juli 2023
Antwoord van RationalFX
Hi Julien,
Thank you for your positive feedback! We are glad to hear you have been satisfied with your experience.
We hope to see you again soon.
Kind regards,
Xendpay
Antwoord van RationalFX
Hi Eric,
Thank you for your positive feedback about your experience.
We always aim to make our transfers as cheap and as fast as possible and will continue to do so!
We look forward to seeing you again soon.
Kind regards,
Xendpay
Excellent speedy service
9 juli 2023
Antwoord van RationalFX
Hi Deborah
Thank you very much for your positive review.
We hope to see you transferring again with us soon!
Kind regards,
RationalFX
Excellent services very quick response…
Excellent services very quick response and efficient
All staff are courteous and listen to my needs
I always contact Milun and always get call. back and he is very efficient and helpful I would recommend this company
3 juli 2023
Antwoord van RationalFX
Hi Sudha,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide, we will be happy to pass on the positive feedback to Milun,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Friendly, reliable service
3 juli 2023
Antwoord van RationalFX
Hi Iain,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Quick and easy transfer.
3 juli 2023
Antwoord van RationalFX
Hi Jean,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Great service
2 juli 2023
Antwoord van RationalFX
Hi Ross,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
No transfer of monies to French bank account
On two occasions from March 2023 to June 2023 monies have not been transferred from yourselves to my French bank account, causing me penalty charges for late payments by the French bank and French mortgage company.
25 juni 2023
Antwoord van RationalFX
Hi Julia,
We are sorry to hear about the issues with your previous transactions,
Please note a member of our team will urgently look into this for you,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Been using rational for 16 years on &…
Been using rational for 16 years on & off
Always efficient + good rates
29 juni 2023
Antwoord van RationalFX
Hi Debra,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards,
RationalFX
Antwoord van RationalFX
Hi Philip,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
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