They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... Toon meer
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Lees wat reviewers zeggen
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... Toon meer
Bedrijf heeft geantwoord
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... Toon meer
Bedrijf heeft geantwoord
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contactgegevens
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, Verenigd Koninkrijk
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4,0
Goed
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service both online and by…
Very good service both online and by phone. Was advised best to phone to get the best rate possible. Very prompt in answering phone call and quick to respond to questions.
20 juni 2023
Antwoord van RationalFX
Hi Alastair,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Extremely efficicient.
27 juni 2023
Antwoord van RationalFX
Hi James,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Consistently efficient and trustworthy.
26 juni 2023
Antwoord van RationalFX
Hi David,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
The service was immaculate
26 juni 2023
Antwoord van RationalFX
Hi Dhiren,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Timeley responses and regular briefings…
Timeley responses and regular briefings on the currency markets
22 juni 2023
Antwoord van RationalFX
Hi Andrea,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Competitive with rates and efficient with final transfers.
Rx are competitive with their currency exchange and efficient with their conversion and transfer activities. I have a good relationship with my UK dealer and we have an informative discussion prior to making that decision to move my salary.
21 juni 2023
Antwoord van RationalFX
Hi John,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Excelllent service would recommend
22 juni 2023
Antwoord van RationalFX
Hi Malcolm,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Milun is helping a lot nice person 😁
22 juni 2023
Antwoord van RationalFX
Hi Alpesh,
Thank you for your kind words about your experience with Milun.
We hope to see you again soon!
Kind regards
RationalFX
Swift and caring.
21 juni 2023
Antwoord van RationalFX
Hi Peter,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Good service and helpful staff
15 juni 2023
Antwoord van RationalFX
Hi Prafulla,
Thank you for your kind words around your experience.
We hope to see you again soon!
Kind regards
RationalFX
Courage fuyez
Tout notre groupe de sté client régulier de RationalFX depuis 12 ans.
11 ans nickel, MAIS problèmes et désorganisation +++ depuis bureaux de Lille et CATASTROPHE depuis début 2023 (changement de partenaire bancaire)...
Ex: transaction initiée le 26/04, deal en place le 12/05/2023 reçu le vendredi à 19h00.... RIB du compte ou virer les fonds attendu 48 heures.
(1) Premier virement fait le 15/05: rejeté par leur banquier qui pique des frais et (2) RFX soutient ne pas avoir les fonds pendant 2 semaines ....
(3) Finalement leur banquier a rejeté le virement en prenant des frais RFX ne le voyait meme pas...
(4) Le 07/06 : Nouveau RIB chez nouveau banquier RFX
(5) le 07/06/2023, nouveau virement.
(6) RFX confirme reception des fonds....
(7) depuis: RIEN : le vendredi 16/06 le bénéficiaire n'a toujours rien...
Après plus d'une semaine de virement chez RFX, bien reçu, RFX repousse encore le délai : "sous 24 à 48h" ... avec le WE : lundi 19/06 au mieux.
CONCLUSION : 111.000 USD de bloqués depuis plus de 6 semaines et plus de 100.000 euros dans la nature... et des promesses mail et tel, meme pas le nom de la banque qui détient nos fonds !
Soit ils sont totalement incompétents, soit ils vont tellement mal qu'ils font de la cavalerie ...
Dans ce cas, RFX n'étant même pas banquier: pas de garantie : c'est nous, clients, les dindons de la farce !...
Si vous voulez garder vos sous et gagner du temps: fuyez RationalFX version 2023.
16 juni 2023
Review zonder uitnodiging
Antwoord van RationalFX
Bonjour,
Nous tenons à présenter nos plus sincères excuses pour les retards et les désagréments que vous avez subis dans le traitement de vos transactions.
Nous avons examiné attentivement chaque étape que vous avez mentionnée dans votre commentaire. Nous nous engageons prendre des mesures pour éviter que de telles situations ne se reproduisent à l'avenir.
Nous apprécions sincèrement votre fidélité en tant que client depuis 12 ans, et nous sommes déterminés à regagner votre confiance.
Cordialement,
Reyhan
Milun is very responsive and efficient…
Milun is very responsive and efficient and the transfer process is simple. The best thing is that I trust them to deliver my money
14 juni 2023
Antwoord van RationalFX
Hi Corinna,
Thank you for the kind words about Milun, we will pass on the feedback,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Substantial forward transfers
Knowing that I would have a substantial FX requirement in 6 months time, I spoke to various FX dealers. Of them RationalFx and specifically Lewis were clearly the leaders. Lewis was knowledgeable , helped to put in place several forward contracts and really stayed on top of things.
I have nothing but praise for him and his team. As I have ongoing FX requirements I will stay with Lewis as long as he has the best rates - which so far has always been the case.
14 juni 2023
Review zonder uitnodiging
Antwoord van RationalFX
Hi Suzanne,
Thank you for the kind words about Lewis, we will certainly pass on the message,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
That all of your employees have helped…
That all of your employees have helped me a lot to deal with a very annoying HSBC. Finally we succeeded. They are very proffesional. I always use Rational FX
13 juni 2023
Antwoord van RationalFX
Hi Valerir,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Very responsive and efficient
12 juni 2023
Antwoord van RationalFX
Hi Paul,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Quick, easy foreign payment service!
Making a payment to someone in Italy was incredibly easy, quick and efficient. I’ve used RationalFX for some years but their new payment procedure is brilliant! I will certainly continue to use them.
12 juni 2023
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Decent exchange rate and very fast and…
Decent exchange rate and very fast and efficient transfer of funds to my other account
11 juni 2023
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
It's great to do deal's with Milun Patel
7 juni 2023
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service that we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
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