Mark attended our property to carry out the annual service on our Daikin Heat Source Pump. He was extremely knowledgeable and very helpful as he went about his work. It’s so reassuring when y... Toon meer
Bedrijf heeft geantwoord
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Let down yet again I’m getting used to this now and to be honest I was actually expecting it. Was told they would be he on Friday morning so taken another day off work and to my surprise I get a call... Toon meer
Bedrijf heeft geantwoord
Didn’t get the gentleman’s name but he was most professional and helpful- checked boiler pressure, radiator and tap functionality, found a loose connection under boiler which was rectified instantly,... Toon meer
Bedrijf heeft geantwoord
Our service engineer from Robert Heath was named Lee. Lee was absolutely first class. Professional, courteous and went above and beyond. We received a 5 star visit and have no hesitation in recommendi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Robert Heath Heating is a leading provider of heating, hot water and electrical solutions for the social housing sector and private clients in the UK. We work closely with housing associations and local authorities to design, install, and maintain energy-efficient systems that ensure resident comfort and well-being. We believe everyone deserves a warm, comfortable, and safe home. We're committed to working with our partners to create sustainable communities where residents thrive.
Contactgegevens
264 Burlington Road, KT3 4NN, New Malden, Verenigd Koninkrijk
- 03330141000
- cs@robertheath.co.uk
- www.robertheath.co.uk
4,4
Uitstekend
17K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent 👌 technician
Excellent 👌 technician
Polite and excellent worker
14 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Pierre. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
Bad repairs couldnt get hot water or…
Bad repairs couldnt get hot water or heating for more than a week and took 4 engineers to come.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Hello,
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience fell short of the standard we aim to provide, and we completely understand how frustrating heating and hot water issues can be.
We want to investigate what went wrong and ensure this is handled properly. Please contact our escalation team directly at CS@robertheath.co.uk with your full address, job reference number, and best contact number so we can look into your account as a priority.
The Robert Heath Team
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Dzemal. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
We have moved into a new house with an…
We have moved into a new house with an ASHP. Nicholas came to carry out the 1st service of the system. Arrived on time and was cheerful, polite and respectful of our property. He was very happy to explain what he was doing, the relevance of what he was finding (which was all very good) and gave advice when asked. Would certainly use again. Thank you Nicholas.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Wendy. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
Extremely professional
An extremely professional piece of work.
Excellent customer care by the engineer. I thoroughly recommend this company.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Kay. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
Office staff were great
Office staff were great
The engineer was also great
The time it took to get the engineer to us was almost 24 hours this is far to long it should be more like two hours
15 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Derek. We’re happy you had a positive experience with Robert Heath Heating Staff. Your feedback means a great deal to our team, and we look forward to assisting you again in the future. We will be sure to pass on the feedback regarding the call out times.
The Robert Heath Team
The company responds quick and adhere…quick service
The company responds quick and adhere to the date they promised doing their work,also they are perfect un their job.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Mrs Unadike. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
Very friendly and told us what they…
Very friendly and told us what they were doing step by step, came and done the job . Thank u for a good job 👍
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your lovely review! We are thrilled to hear that our engineer kept you fully informed and provided a friendly, professional service. We always strive to make our visits as smooth and transparent as possible. Thank you for choosing Robert Heath Heating, and do let us know if we can help with anything else in the future. Best regards, Steffan
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Best regards, Jennifer
Very happy with service and help
Very happy with service and help
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Annette. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
5 stars due to some good staff but not perfect
I gave Robert Heath Heating 5 stars on the basis of them having a very nice lady called Julie in their job booking team - Julie made special efforts to get our repairs back on track after some others in that same team had attempted to cancel the work at short notice - well done Julie.
Another driver to 5 stars was the fact that their engineers (2 different engineers involved in 2 separate visits to remedy a Mixergy cylinder issue) were both very affable and also very competent.
I must say that it would be nice if Robert Heath Heating could be so kind as to take include the date and time of their proposed visit in the text msg that they send with the booking reference, as a booking reference is intangible if it doesn’t include when the booking is for.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you for taking the time to leave us a review, Robert. We’re delighted you had a positive experience with Robert Heath Heating. Your feedback means a great deal to our team, and we look forward to assisting you again in the future.
The Robert Heath Team
Great customer sevice
Great customer sevice, reassured me well thanks anil patel?
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your lovely review! We are thrilled to hear that Anil provided you with great customer service and helped put your mind at ease. I will be sure to pass your kind words on to him. Best regards, Jennifer
Never been let down
Never been let down. On time as always communication is excellent. Engineer polite and chatty
16 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your lovely feedback! We are thrilled to hear that you have consistently had such a positive experience with us and that our communication and timekeeping continue to hit the mark. It is also wonderful to hear that our engineer was polite and chatty during their visit. We truly appreciate your continued support and look forward to keeping you warm for many years to come. Best regards, Steffan
Professional experienced engineer-…
Professional experienced engineer- arrived on time & was very pleasant .
He made sure all was correct before he left & we were more than pleased with his expertise.
We would highly recommend the company- they were very good at keeping us in informed all the time throughout the job.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience with our engineer and that you were impressed with his professionalism and expertise. It is also great to know that our communication kept you wellinformed throughout the process. We truly appreciate your kind recommendation and are delighted that you are more than pleased with our service. Best regards, Louise
The Robert Heath engineer was highly…
The Robert Heath engineer was highly skilled and very knowledgeable. He treated our heating as a complete system rather than a single broken part. Definitely recommend.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that our engineer provided such a thorough and knowledgeable service. It's great to know your heating system is in top shape, and we truly appreciate your recommendation. Best regards, Elise
Great communication as always
Great communication as always. On time and work carried out well.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced great communication and that our team arrived on time to carry out the work to a high standard. We truly appreciate your continued support. Best regards, Elise
An engineer called to service my Daikin…
An engineer called to service my Daikin Heat Pump through my service package. He was clear and courteous and the visit went quickly and efficiently. I was very happy with this member of staff and the work he did. I don’t think he actually worked for Robert Heath? May have been sub contracted by Daikin
15 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful review! We are delighted to hear that our engineer was clear, courteous, and carried out your heat pump service efficiently. Providing a pleasant experience for our customers is always our top priority, and it's lovely to know you were happy with the visit. Best regards, Louise
Robert new what was wrong with straight away
Explain everything very well politely
14 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback. We are thrilled to hear that you found our team member to be polite and that everything was explained clearly to you. Providing a helpful and friendly service is always our top priority. Best regards, Jennifer
Very polite
Very polite, efficient.
Helpful text to say when they would be attending.
No complaints
13 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your lovely review! We are delighted to hear that you found our team polite and efficient, and that our advance notifications were helpful. We always aim to provide a smooth and pleasant experience for our customers. Best regards, Kat
Excellent service!!
14 oktober 2026
Review zonder uitnodiging
Antwoord van Robert Heath Heating Limited
Thank you so much for your wonderful feedback! We are thrilled to hear that you were pleased with our service. We hope to work with you again in the future if you ever need us. Best regards, Kat
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