Shearings Holidays Reviews 

13.813
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Yet another holiday booked with Leger/Shearings at the same time as previous ones i booked. I think the man i spoke to was John who was very good at his job by making the booking process so simple by... Toon meer

Beoordeeld met 3 van de 5 sterren

I found it a little difficult with smaller issues, such as not recognising post code due to having no space between code. Not making it clear enough for person to contact if necessary. i e. No name... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked several trips with shearings and never had any issues.All our enquires have always been dealt with in a very helpful and friendly manner, nothing is ever too much trouble for them and if sheari... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We returned from the Isle of Wight yesterday. Our driver Gavin, was an absolute star. His care for everyone, our wellbeing and his driving and service were above and beyond our expectations. With t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Busreisorganisatie

Over Shearings Holidays

Geschreven door het bedrijf

Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.

We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.

If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.

And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.

Shearings

Geschreven door het bedrijf

Signed, sealed, sorted!
Comfy coach travel, hotels and any handy extras are all sorted, so there’s no juggling bookings or chasing confirmations. Just pack a suitcase and off you go!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(13.813)

2.183 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good news

The call handler was friendly and efficient

19 oktober 2026
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Antwoord van Shearings Holidays

Dear Christine,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Beoordeeld met 5 van de 5 sterren

Everything was easy and unhurried

Everything was easy and unhurried, covering all
points.

26 oktober 2026
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Antwoord van Shearings Holidays

Dear Dorothy,

We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.

Warm regards,

Customer Relations SB

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book. Call back good.

19 oktober 2026
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Antwoord van Shearings Holidays

Dear Sheena,

We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.

Warm regards,

Customer Relations SB

Beoordeeld met 5 van de 5 sterren

Excellent staff

The attitude of the staff member....can do attitude that was reassuring and kind. Staff member was Laura

19 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your lovely review. We're delighted to hear that Laura's kind and reassuring approach made such a positive impression. Providing friendly, helpful service is so important, and we're pleased she was able to give you the confidence and support you needed. We'll be sure to pass on your kind comments to her.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Booking by phone.

My booking was dealt with in a friendly and efficient
Way.
All my questions answered to my satisfaction so I went ahead and booked the holiday.

26 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your review. We're delighted to hear that your booking was handled in a friendly and efficient manner and that all of your questions were answered to your satisfaction. It's wonderful to know you felt confident in going ahead with your holiday booking, and we look forward to welcoming you on your trip.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Lovely friendly person on the end of…

Lovely friendly person on the end of the phone, went through everything with me, it was quick and easy, great service.

26 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your lovely feedback. We're delighted to hear that our team member was so friendly and helpful, and that everything was explained clearly for you. It's great to know we made the process quick and easy. We appreciate your kind words and look forward to helping you again.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

It was very easy to book the holiday on…

It was very easy to book the holiday on there website

26 oktober 2026
Review zonder uitnodiging
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Antwoord van Shearings Holidays

Thank you for your review.

We're delighted to hear that you found our website easy to use and that booking your holiday was a straightforward experience. We work hard to make the booking process as simple as possible, so it's great to know it worked well for you.

Thank you for choosing to travel with us. We hope you have a fantastic holiday and look forward to helping you create some wonderful memories.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Lake garda...what a beautiful place to make the best memories ❤️

We booked to go to Lake garda and what a great choice!
Everything about the trip was perfect,the drivers nigel and Sarah were great and very knowledgeable,we have been on coach trips before but never had so much information given to us,it was great to hear about the places we were visiting and also driving through
The hotel and its staff were very accommodating and helpful,we would certainly return
The excursions were amazing and great value for money,infact we had such a great time we are looking for another Italian holiday for next year
The people we travelled with were also great which made it even more special 😊

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Shearings Holidays

Thank you for your wonderful review.

We're delighted to hear that Lake Garda lived up to expectations and helped create such special memories. It’s fantastic to know that Nigel and Sarah made such a positive impression with their knowledge and commentary, helping bring each destination to life along the way.

We're also pleased that you enjoyed the hotel, excursions, and the warm hospitality of the staff. It sounds as though every part of the holiday came together perfectly, and it's lovely to hear that your fellow travellers helped make the experience even more memorable.

Thank you for choosing to travel with us, and we look forward to helping you discover another fantastic Italian holiday next year.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Easy to book online

Easy to book online. Let’s hope the holiday is as well organised

25 oktober 2026
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Antwoord van Shearings Holidays

Dear Julie,

Thank you for your positive review.

I am happy to hear you found the booking process on our website easy to book. We are sure you will have a lovely holiday with us.

If you have any questions or queries please do not hesitate to let us know.

Kindest Regards,
Shearings Customer Relations (TW)

Beoordeeld met 4 van de 5 sterren

Was a great holiday plenty to see and…

Was a great holiday plenty to see and do. Drivers were nice and kept us safe

25 oktober 2026
Review zonder uitnodiging
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Antwoord van Shearings Holidays

Thank you for your review.

We're delighted to hear you had a great holiday with plenty to see and do. It's especially lovely to know that your drivers helped make the trip enjoyable and that you felt safe throughout your journey.

Thank you for travelling with us, and we hope to welcome you on another holiday soon.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

The lady who dealt with me after the…

The lady who dealt with me after the holiday had to be rearranged went above & beyond trying to find me a range of similar holidays at a similar price ( Laura I think )

18 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your lovely review.

We're delighted to hear that the colleague who assisted you after your holiday had to be rearranged went above and beyond to find alternative options for you. Providing helpful and personal service during unexpected changes is so important, and it's wonderful to know that Laura was able to make the process easier for you.

We'll be sure to share your kind comments with the team. Thank you for choosing to travel with us, and we hope you have a fantastic holiday to look forward to.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

The lady i spoke to helped me in every…

The lady i spoke to helped me in every way she could very pleasant helpful and courteous so clad i booked with shearings

18 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your lovely review.

We're delighted to hear that the colleague you spoke with was so helpful, pleasant, and courteous. Providing excellent customer service is incredibly important to us, and it's wonderful to know that they were able to assist you every step of the way.

Thank you for choosing to book with us. We really appreciate your kind comments and hope you have a fantastic holiday to look forward to.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Bit nervous about booking a holiday on…

Bit nervous about booking a holiday on line (old school)! But I found the whole experience quite straightforward. Thank you Shearings.

25 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your lovely review.

We're delighted to hear that, despite being a little nervous about booking online, you found the process straightforward and easy to use. We know online booking can feel a bit daunting if you're used to doing things the traditional way, so it's wonderful to know your experience was such a positive one.

Thank you for choosing to book with us. We hope you have a fantastic holiday and create many wonderful memories along the way.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Splendour of lake Garda

Wonderful holiday, from the time we were picked up until we were dropped off after the time away we were given the five star treatment, the coach was very comfortable, with drinks served when needed, comfort stops were regular, so no long periods just sat, the drivers were superb, our drivers being Nigel and Sarah, knowledgeable polite and became part of our party not just the couriers, The hotel, Villa Mulino, was great, the staff were all friendly, polite and very accommodating, the owner of the hotel, Piero, what was a jack of all trades 😃, but was also efficient and welcoming, any fears concerning this trip, the splendour of lake Garda, should be forgotten as it was wonderful

10 oktober 2026
Review zonder uitnodiging
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Antwoord van Shearings Holidays

Thank you for your wonderful review.

We're delighted to hear that you received five-star treatment from the moment you were picked up until you returned home. It's fantastic to know that you found the coach comfortable, appreciated the regular comfort stops, and enjoyed the on-board service throughout your holiday.

We're especially pleased to hear such lovely feedback about Nigel and Sarah. Their knowledge, professionalism, and friendly approach clearly helped make the experience even more special, and we're sure they'll be thrilled to hear your kind comments.

It's also great to know that you enjoyed your stay at Villa Mulino and that Piero and his team made you feel so welcome. Lake Garda is a truly beautiful destination, and we're delighted it exceeded your expectations.

Thank you for travelling with us, and we hope to welcome you on another memorable holiday soon.

Shearings Customer Service (MB)

Beoordeeld met 5 van de 5 sterren

Easy to book via internet

Easy to book via internet

17 oktober 2026
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Antwoord van Shearings Holidays

We're delighted to hear that you found our website easy to use and that booking your holiday online was a straightforward experience. We work hard to make the process as simple and hassle-free as possible, so it's wonderful to know that was your experience.

Thank you for choosing to travel with us. We hope you have a fantastic holiday and look forward to welcoming you on board soon.

Shearings Customer Service (MB)

Beoordeeld met 4 van de 5 sterren

Easy and straightforward to book

Easy and straightforward to book. That's all I've done so far so can't comment on actual holiday experience

24 oktober 2026
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Antwoord van Shearings Holidays

Thank you for your review.

We're delighted to hear that you found the booking process easy and straightforward. We understand that the holiday itself is still to come, but it's great to know that your experience with us so far has been a positive one.

Thank you for choosing to travel with us. We hope you have a wonderful holiday and that it lives up to your expectations.

Shearings Customer Service (MB)

Provide your feedback on BizChat

Beoordeeld met 5 van de 5 sterren

Booking was super easy

Booking was super easy. I am looking forward to our holiday in 2030. It will be our first experience of travelling with Shearings but I am sure everything will run smoothly.

24 september 2026
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Antwoord van Shearings Holidays

Dear Sandra,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Beoordeeld met 5 van de 5 sterren

Good to talk!

Daniel was lovely to talk with and fully answered all my queries, even conducting further research to get me the most comprehensive information possible. Well worth the phone call, far better than booking on-line.

24 oktober 2026
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Antwoord van Shearings Holidays

Dear Iain,

Thank you for your lovely feedback,

We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Beoordeeld met 5 van de 5 sterren

the driver and his mate were great…

the driver and his mate were great company gary and andy hope ew get them againreally enjoyed it all

5 oktober 2026
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Antwoord van Shearings Holidays

Dear Elizabeth,

Thank you for your lovely 5-star review! We’re delighted to hear that you had such an enjoyable time and that Gary and Andy helped make your holiday extra special with their great company. We’ll be sure to pass on your kind comments to them.

We hope to welcome you on another Shearings holiday soon, and perhaps you’ll be lucky enough to travel with Gary and Andy again!

Kind regards,

Customer Relation (SB)

Beoordeeld met 5 van de 5 sterren

Booking 2 Belgian trips.

Efficient and made sure everything was covered.Friendly and knowledgeable.

24 oktober 2026
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Antwoord van Shearings Holidays

Dear Mr North,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

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