Yet another holiday booked with Leger/Shearings at the same time as previous ones i booked. I think the man i spoke to was John who was very good at his job by making the booking process so simple by... Toon meer
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I found it a little difficult with smaller issues, such as not recognising post code due to having no space between code. Not making it clear enough for person to contact if necessary. i e. No name... Toon meer
Bedrijf heeft geantwoord
Booked several trips with shearings and never had any issues.All our enquires have always been dealt with in a very helpful and friendly manner, nothing is ever too much trouble for them and if sheari... Toon meer
Bedrijf heeft geantwoord
We returned from the Isle of Wight yesterday. Our driver Gavin, was an absolute star. His care for everyone, our wellbeing and his driving and service were above and beyond our expectations. With t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Shearings Holidays
Geschreven door het bedrijf
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Geschreven door het bedrijf
- Signed, sealed, sorted!
- Comfy coach travel, hotels and any handy extras are all sorted, so there’s no juggling bookings or chasing confirmations. Just pack a suitcase and off you go!
Contactgegevens
Sunway House, Canklow Meadows, S60 2XR, Rotherham, Verenigd Koninkrijk
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4,4
Uitstekend
14K reviews
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I was so pleased when I rang Shearings…
I was so pleased when I rang Shearings & spoke to Abby my experience was good & Abby sorted my holiday & my questions without a fuss …..so very very good ….credit to the company ✔️👍
22 oktober 2026
Antwoord van Shearings Holidays
Dear John,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Very easy website to navigate
Very easy website to navigate. Super choice of holidays and booking a holiday is very clear and transparent.
I have used Shearings many times and always enjoyed my holidays with them.
22 oktober 2026
Antwoord van Shearings Holidays
Good morning, Marian,
Thank you for your lovely 5-star review and for your continued support of Shearings.
We’re delighted to hear that you find our website easy to navigate, with a great choice of holidays and a clear, straightforward booking process. It’s especially lovely to know that you’ve travelled with us many times and have always enjoyed your holidays.
Thank you for choosing Shearings time and time again. We truly appreciate your loyalty and look forward to helping you plan your next holiday with us!
Warm regards,
Customer Relations Team (SB)
Helpful customer service staff.
15 oktober 2026
Antwoord van Shearings Holidays
Dear Linda,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
German Christmas Market. people involved in the booking…
All the people involved in the booking were clear & very professional .
Very easy & straight forward.
Thanks.
15 oktober 2026
Antwoord van Shearings Holidays
Dear David,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Easy to book on line
Easy to book on line, then such an easy holiday, luggage loaded and we dont have anything to do with it until we arrive at hotel, we stayed in a lovely hotel in Ireland, good food, brilliant drivers on coach. Fantastic
15 oktober 2026
Antwoord van Shearings Holidays
Dear Natalie,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Easy to book online
Easy to book online, clear information and extra experiences which will be a key part of my trip. Value for money,
22 oktober 2026
Antwoord van Shearings Holidays
Dear Elizabeth,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
We had a great holiday
We had a great holiday. The hotel was brilliant food 3xcellent and bedrooms comfortable and very clean . The staff in the hotel were brilliant. Shearings organised the trip really well. Trips organised were great . The coach driver was fantastic, nothing was too much trouble and a very safe driver.
Only mishap was the non arrival of the suitcase labels , not Shearings fault but fault of Royal Mail . Will be going again with Shearings already booked another trip.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Mary,
Thank you for your wonderful feedback. We are delighted to hear you had such an enjoyable holiday and were pleased with the hotel, food, excursions and overall organisation.
It is lovely to hear that your coach driver helped make your trip so enjoyable with their excellent service and safe driving.
Thank you for your continued support and for booking another Shearings holiday. We look forward to welcoming you on your next trip!
Kind regards,
Customer Relations (SB)
Antwoord van Shearings Holidays
Dear Vera,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
Great Fun Driver
Our Driver , made our Holiday great. He went out of his way to make our coach holiday, Fun . When it was raining , he took us somewhere else , that was more suitable. It was a well organised 4 night break , and The trip across the causeway to Holy Island , was perfectly timed to miss the Tide turning .
12 oktober 2026
Antwoord van Shearings Holidays
Dear Julie,
Thank you for your lovely feedback. We are delighted to hear you enjoyed your four-night break and that your driver went above and beyond to make your holiday fun and enjoyable.
It is wonderful to hear that the tour was well organised and that the visit to Holy Island was perfectly timed. We will be sure to share your kind comments with the relevant team.
We hope to welcome you on another Shearings holiday soon!
Kind regards,
Customer Relations (SB)
Makes from booking
Makes from booking, to going on holiday very easy. Always helpful. Staff have been friendly.
12 oktober 2026
Antwoord van Shearings Holidays
Dear Frances ,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Wanted to cancel Kew Gardens trip…
Wanted to cancel Kew Gardens trip because Palm House closed for renovation-a major part of the experience. We were told we would have to pay £100 each cancellation fee unless we rebooked on another holiday, which we did. The young man was courteous and friendly but unable to change this in spite of the trip not taking place until May 2027, thus leaving plenty of time to resell our places. We are returning customers. Not happy.
14 oktober 2026
Antwoord van Shearings Holidays
Dear Mary,
Thank you for sharing your feedback. I am sorry to hear of your disappointment regarding the Kew Gardens trip and the cancellation fees involved when you wished to change your booking.
We appreciate your loyalty as returning customers and understand your frustration, particularly given the advance notice before the departure date. I am pleased to hear that our colleague was courteous and friendly, although I regret that we were unable to meet your expectations on this occasion.
Your comments have been noted and will be shared with the relevant team for review.
Kind regards,
Customer relations (SB)
Lovely Lake Lucerne
This was an excellent tour. The coach crew Tim and Neil's professionalism helped everything run smoothly. Every excursion was full of interest - Sherlock Holmes and meringues in one place?! The experience of the week was the trip up - and back down - to Andermatt. Fabulous views everywhere! The main downside was the very hit and miss quality of the dinners at the hotel which however had a beautiful lakeside position. Many thanks again to Neil and Tim for their hard work.
10 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Angela,
Thank you for your lovely feedback. We are delighted to hear you enjoyed the tour, particularly the excursions and the stunning views around Andermatt.
It is wonderful to hear that Tim and Neil helped make your holiday enjoyable through their professionalism and hard work. However, we are sorry to hear that the quality of the hotel dinners was inconsistent, and your comments will be shared with the relevant team.
Thank you again for taking the time to share your experience. We hope to welcome you on another Shearings holiday soon.
Kind regards,
Customer Relations (SB)
Simple to use app
Simple to use app. Step by step booking. Made me feel confident knowing I have booked a holiday
21 oktober 2026
Antwoord van Shearings Holidays
Dear Dianne,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
Antwoord van Shearings Holidays
Dear Dianne,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
Helpful staff going above and beyond.
We wanted to book a UK holiday with door to door service. Our contact, John, checked and said, unfortunately we were just outside the range. We said it had not been a problem previously, not realising the collection distances were different for UK & Continental holidays. He said he would contact the transport dept and see what was possible, holding our booking until then. He rang back not much later and confirmed it could be done for a figure we were happy to accept. The booking was duly made but the confirmation slow in arriving. Email exchanges with Tyler sorted that out in double quick time.
17 oktober 2026
Antwoord van Shearings Holidays
Dear Edwin,
Thank you for your lovely review. We’re delighted that John was able to arrange your door-to-door transport and find a solution that suited you. It’s also great to hear that Tyler resolved the delay with your confirmation so quickly.
We’ll be sure to pass on your kind feedback to both colleagues. Thank you for choosing us, and we look forward to welcoming you on your holiday!
Kind regards,
Customer Relations Team (SB)
Isle of Man tour
When I telephoned to book I was told pick up time was about 9.30AM. Final details gave 08.00AM for 8.15.
Drop off time was around 18.10. I was told 5.30PM when booking.
Trips in the Isle of Man went well. I enjoyed the food at the hotel. I was impressed that they served a good breakfast very early on departure day.
I did NOT enjoy trying to sleep above noisy fan engines which came on during thhe night. I told our tour leader. "Speak to the hotel". I did - twice, each morning after the first two nights. Different reception staff told me fans were not supposed to be running at night. Fans were on for parts of two following nights.
Tour leader missed an exit on M6 on the way back. He told us a car on the inside lane would not let him in. Otherwise, he drove well.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear John,
Thank you for sharing your feedback on your Isle of Man tour. We’re pleased to hear you enjoyed the excursions and hotel food, particularly the early breakfast on departure day.
We’re sorry for the confusion regarding the pick-up and drop-off times, as well as the disruption caused by the noisy fans in your room. We also appreciate your comments regarding the journey home and will share your feedback with the relevant team.
Thank you for bringing these matters to our attention, as your feedback helps us improve our tours and services.
Kind regards,
Customer Relations Team (SB)
This otherwise excellent holiday ticked…
This otherwise excellent holiday in the Isle of Man ticked all the boxes for us except for a surly driver who moaned about the problems with the job and when I went out in the rain to try to save him some time and effort ignored me and turned his back and walked away. I felt humiliated and upset.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Sara,
Thank you for your feedback. We’re pleased to hear that you otherwise enjoyed your holiday, but we’re very sorry to hear about your experience with the driver. We understand how upsetting and disappointing this must have been, particularly when you were trying to help.
Your comments are important to us, and we will share them with the relevant team for review.
Kind regards,
Customer Relations Team (SB)
Paul the coach driver made a very…
Paul the coach driver made a very enjoyable holiday even better.
His information about the island was interesting without being all facts and figures.
This was our fourth holiday with Shearings and like the previous three was of the highest standard.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Mr Leigh,
Thank you for your lovely review and for choosing Shearings for your fourth holiday! We’re delighted to hear that Paul helped make your trip even more enjoyable with his interesting commentary about the island.
It’s wonderful to know that your holidays with us have consistently met such a high standard. We look forward to welcoming you on your next trip!
Kind regards,
Customer Relations Team (SB)
Majority of staff very pleasant.
Majority of staff very pleasant.
Food overall good.
Room needed attention.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Mr and Mrs Mason,
Thank you for sharing your feedback. We’re pleased to hear that you found most of our staff pleasant and enjoyed the food. However, we’re sorry that your room needed attention, and we appreciate you bringing this to our notice.
Your comments are valuable to us as we continually strive to improve our guests’ experience.
Kind regards,
Customer Relations Team (SB)
Ive stayed there lots never great
Ive stayed there lots never great, ime disgusted that you advertised this knowing it was closing. No heating no drinking water food awful no cooked breakfast on departure. Skips outside full of furniture work going on in the room next to me. Granted bottle water available radiator to but had none when I asked. Shambolic.
Regards
5 oktober 2026
Antwoord van Shearings Holidays
Dear Mr Jackson,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your disappointing experience and understand your frustration, particularly as you have stayed with us on numerous occasions. The issues you have described regarding the heating, drinking water, food, breakfast arrangements and ongoing work at the hotel are certainly concerning, and we sincerely apologise for the inconvenience caused.
We appreciate how disappointing it must have been to find that the facilities and service fell so far below your expectations. Please be assured that we take your comments seriously and will raise your concerns with the relevant team for further investigation.
Thank you for bringing this to our attention, and please accept our sincere apologies that your stay was not up to the standard you should expect.
Kind regards,
Customer Relations (SB)
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