I found it a little difficult with smaller issues, such as not recognising post code due to having no space between code. Not making it clear enough for person to contact if necessary. i e. No name... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Yet another holiday booked with Leger/Shearings at the same time as previous ones i booked. I think the man i spoke to was John who was very good at his job by making the booking process so simple by... Toon meer
Booked several trips with shearings and never had any issues.All our enquires have always been dealt with in a very helpful and friendly manner, nothing is ever too much trouble for them and if sheari... Toon meer
Bedrijf heeft geantwoord
We returned from the Isle of Wight yesterday. Our driver Gavin, was an absolute star. His care for everyone, our wellbeing and his driving and service were above and beyond our expectations. With t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Shearings Holidays
Geschreven door het bedrijf
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Geschreven door het bedrijf
- Signed, sealed, sorted!
- Comfy coach travel, hotels and any handy extras are all sorted, so there’s no juggling bookings or chasing confirmations. Just pack a suitcase and off you go!
Contactgegevens
Sunway House, Canklow Meadows, S60 2XR, Rotherham, Verenigd Koninkrijk
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4,4
Uitstekend
14K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This otherwise excellent holiday ticked…
This otherwise excellent holiday in the Isle of Man ticked all the boxes for us except for a surly driver who moaned about the problems with the job and when I went out in the rain to try to save him some time and effort ignored me and turned his back and walked away. I felt humiliated and upset.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Sara,
Thank you for your feedback. We’re pleased to hear that you otherwise enjoyed your holiday, but we’re very sorry to hear about your experience with the driver. We understand how upsetting and disappointing this must have been, particularly when you were trying to help.
Your comments are important to us, and we will share them with the relevant team for review.
Kind regards,
Customer Relations Team (SB)
Paul the coach driver made a very…
Paul the coach driver made a very enjoyable holiday even better.
His information about the island was interesting without being all facts and figures.
This was our fourth holiday with Shearings and like the previous three was of the highest standard.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Mr Leigh,
Thank you for your lovely review and for choosing Shearings for your fourth holiday! We’re delighted to hear that Paul helped make your trip even more enjoyable with his interesting commentary about the island.
It’s wonderful to know that your holidays with us have consistently met such a high standard. We look forward to welcoming you on your next trip!
Kind regards,
Customer Relations Team (SB)
Majority of staff very pleasant.
Majority of staff very pleasant.
Food overall good.
Room needed attention.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Mr and Mrs Mason,
Thank you for sharing your feedback. We’re pleased to hear that you found most of our staff pleasant and enjoyed the food. However, we’re sorry that your room needed attention, and we appreciate you bringing this to our notice.
Your comments are valuable to us as we continually strive to improve our guests’ experience.
Kind regards,
Customer Relations Team (SB)
Ive stayed there lots never great
Ive stayed there lots never great, ime disgusted that you advertised this knowing it was closing. No heating no drinking water food awful no cooked breakfast on departure. Skips outside full of furniture work going on in the room next to me. Granted bottle water available radiator to but had none when I asked. Shambolic.
Regards
5 oktober 2026
Antwoord van Shearings Holidays
Dear Mr Jackson,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your disappointing experience and understand your frustration, particularly as you have stayed with us on numerous occasions. The issues you have described regarding the heating, drinking water, food, breakfast arrangements and ongoing work at the hotel are certainly concerning, and we sincerely apologise for the inconvenience caused.
We appreciate how disappointing it must have been to find that the facilities and service fell so far below your expectations. Please be assured that we take your comments seriously and will raise your concerns with the relevant team for further investigation.
Thank you for bringing this to our attention, and please accept our sincere apologies that your stay was not up to the standard you should expect.
Kind regards,
Customer Relations (SB)
The young lady was very helpful and…
The young lady was very helpful and friendly and very efficient
13 oktober 2026
Antwoord van Shearings Holidays
Dear Roger,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Always answering the phone very…
Always answering the phone very quickly, the team are very knowledgeable about what to ask and acting on the answers.
13 oktober 2026
Antwoord van Shearings Holidays
Dear Patricia ,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
It is good company .
It is good company .
Helping elderly people travelling .
Anc driver is very good driver .
Always maje the people have laugh .
Anc you meet so many nice prople on trip .
Ev3ry one look out for each other when travelling with Sharing
13 oktober 2026
Antwoord van Shearings Holidays
Dear Monica,
Thank you for your lovely 5-star review.
We’re delighted to hear that you enjoy travelling with Shearings and that our driver helps make your trips so enjoyable with plenty of laughter along the way. It’s wonderful to know that you appreciate the friendly atmosphere and the lovely people you meet on our holidays, where passengers look out for one another.
Your kind words mean a great deal to us, and we look forward to welcoming you on many more happy holidays with Shearings!
Kind regards,
Customer Relations (SB)
Needed to change date of holiday lady on…
Needed to change date of holiday lady on phone was very helpful and sorted this out with no problems
20 oktober 2026
Antwoord van Shearings Holidays
Dear Marie,
Thank you for taking the time to leave us a lovely 5-star review.
We’re delighted to hear that changing your holiday date was a smooth and straightforward process. It’s wonderful to know that our team member was so helpful and made everything easy for you.
We really appreciate your kind feedback and look forward to helping you with your future holiday plans.
Kind regards,
Customer Relations (SB)
annual holidays.
Great selection of holidays to choose from.
Easy to follow booking instructions.
4 oktober 2026
Antwoord van Shearings Holidays
Dear John,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
I spoke to a very friendly lady named…
I spoke to a very friendly lady named Jessica who walked me through every aspect of booking our holiday. She made the entire process simple and understandable.
13 oktober 2026
Antwoord van Shearings Holidays
Dear Joanne,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
The young man I spoke to was extremely…
The young man I spoke to was extremely polite, courteous and knowledgeable
13 oktober 2026
Antwoord van Shearings Holidays
Dear Paul,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Antwoord van Shearings Holidays
Dear David,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Antwoord van Shearings Holidays
Dear Carol,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Classical Italy: Well Worth the Experience
The Classical Italy holiday (October 2026) was our first coach trip and it was a great experience. Logistically it was very well organised and ran very smoothly. It was a lot to pack in 12 days (3500 miles approx.) but well worth it as not only did you visit beautiful parts of Italy (Rome, Florence, Venice, Pisa, Senia, etc) it gave an idea for future holiday destinations (we'll be back on the Lake Garda tour sometime in the future). The other passengers on the coach were great and the whole experience was enhanced by the professionalism and care of Chris and Graziella our Shearings hosts/drivers/guides. They were wonderful and you really couldn't ask for a better couple to help you get the most from your trip. A highly recommended holiday.
5 oktober 2026
Review zonder uitnodiging
Antwoord van Shearings Holidays
Dear Peter,
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear that your first coach holiday was such a great experience and that you enjoyed exploring the beautiful destinations of Italy. It’s wonderful to know that the tour was well organised and ran smoothly, making the most of your 12 days away.
We’re especially pleased that Chris and Graziella helped make your holiday so memorable. We’ll be sure to pass on your kind comments to them, as we know how much they’ll appreciate your recognition.
Thank you for recommending the holiday. We look forward to welcoming you back on another Shearings tour, perhaps to Lake Garda, in the future!
Kind regards,
Customer Relations (SB)
Very helpful and informative
Very helpful and informative, explained all my options and helped me to organise it all. Am looking forward to this trip next year.
15 oktober 2026
Antwoord van Shearings Holidays
Dear Jessany,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Extremely helpful operative explained…
Extremely helpful operative explained everything we needed to know
19 oktober 2026
Antwoord van Shearings Holidays
Dear Yvonne
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Easy booking process.
12 oktober 2026
Antwoord van Shearings Holidays
Dear Linda
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Nice holidays only been in one hotel…
Nice holidays only been in one hotel that was not to good but only there for to nights
12 oktober 2026
Antwoord van Shearings Holidays
Thank you for your review and for continuing to travel with us. We’re really pleased you’ve enjoyed your holidays overall, although we’re sorry that one of the hotels didn’t quite meet expectations. We really appreciate your feedback and hope to welcome you on another lovely holiday soon.
Shearings Customer Service (MB)
An easy to manage booking system with…
An easy to manage booking system with phone backup if needed.A printer is needed for hard copies?
12 oktober 2026
Antwoord van Shearings Holidays
Thank you for your lovely review. We’re so pleased you found the booking system easy to use and that it’s reassuring to know our friendly team is there by phone if you need any help. We really appreciate your feedback regarding hard copies too and hope you have a wonderful holiday!
Shearings Customer Service (MB)
Daniel guided us brilliantly through…
Daniel guided us brilliantly through our holiday booking explaining everything step by step in a clear manner
19 oktober 2026
Antwoord van Shearings Holidays
Thank you for your lovely review. We’re so pleased Daniel made booking your holiday such an easy experience, taking the time to explain everything clearly and guide you through each step. We hope you have a wonderful holiday!
Shearings Customer Service (MB)
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