SwiftSwitch Reviews 

Had a great experience with Aaron changing water supplies. Nothing was a trouble & answered all my questions. Took care of everything for change over. Would use again!!

Alfie couldn’t have been more helpful and knowledgable in my time of need. I didn’t have a clue what prices I should have been getting but he advised me and made the transition to a new company very easy.

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Mason was incredibly knowledgeable, friendly, and exceptionally patient throughout our interaction. He took the time to explain everything clearly and made the whole experience feel effortless. A true professional with a warm and approachable manner — highly recommended!

I thought Zach was very helpful in pointing out the tariffs that we being charged. He was also patient in waiting until I could talk to my colleagues.

Jason managed to consolidate our suppliers and save us money in the process, and all with the least amount of fuss. No begging or pestering, which is also nice!!

Swiftswitch were very helpful. Jaydn was on point with comms & updates. Answered any queries I had quickly and shared all the requisite information. Recommended

good experience so far let's see if it will be maintained

very straightforward switch without any pressure put on me.
staff was very knowledgeable about the product on offer.

Good communication without being pushy. Price was competitive. Made the process easy and the service was good knowing they were at the end of the phone to answer any questions.

Zach was replay helpful in moving our water supply. He explained everything to me so I understood how it all worked and the process was very smooth and simple. Would highly recommend

Aaron, he is great. His customers services is brilliant !!!.

Alfie Harvey could not have been more helpful! This guy knew what he was talking about got the job done right away for me! Customer service was 10/10 and he was so helpful and friendly. Whenever I phoned he picked up straight away could not fault his service at all!

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Aaron made the switch quick and easy and answered and explained our questions and queries clearly

Dylan was very helpful and knowledgeable, explained everything in detsils

I made an enquiry through Swift Switch for our Business Water Supplier
Aaron got back to me within a few minutes and an appointment was arranged for the following day to discuss our needs

A quick call to them and everything was done in 10 mins, brilliant service.. thank you.

signed up to switch my energy supplier but quickly realised within a few days that I wanted to cancel. When I contacted them, I was told I would have to pay a termination fee, which I find extremely unfair given how soon I tried to cancel.

What makes matters worse is that broker fees are added on top of the bills, something that was not clearly explained at the start. This has left me feeling misled and frustrated.

My advice for future customers: do not sign up unless you are 100% sure. Once you commit, you cannot cancel easily, and you may end up paying much more than you expect.

I strongly believe energy suppliers and brokers should be more transparent about fees and cancellation rights.

Avoid this company as they mis sell the policies . When I queried the massive overcharges on mine an investigation into it clearly shows an mis sell on their behalf .
This was a commercial water account for 2 premises .
If you have a water policy from them then I urge you to check it’s correct .