TengoInternet Reviews 

Purchased tengointernet in Dec 2024, Has been sporatic from the beginning, Done a few speed test and download speed shows 0.30 mps and upload speed is 0.06 mps. It is always buffering. It sometimes take 5 min. to send an email. I think this wifi service is very weak. Looking for a new provider.

low to zero internet. just made a ticket and said check back again another day. also the person who referred me never received their one month free. No one has gotten back to me on either problem.

Handled the issue with service and called me back to confirm !

My Internet has been out all day. When I call Tengonet service all they said is there is a mass internet downage at my location. They could not give me any further details, not even a general word of assurance timeframe. So there’s been ZERO information on how long this outrage is going to last. Frustrating and an insustainable continued business forecast. Even though “ThePark” is technically their customer. I’m the one who just paid for this amenity. The Tengonet representative was nice enough just not information helpful.

Every time we arrive at our campsite, we call to get our internet up and running. Tengonet is awesome and gets us connected in a matter of minutes! This gives us time to start our vacation with no issues! Your customer service is A 1! I recommend your services to all internet users.

We traveled to Texas and are staying in a RV resort for a month. We use Firestick and these need to be registered on Tengo before they will work on their network. I sent a support email to them with the MAC addresses and within a hour we were up and running. AWESOME support!

Russell was informative, helpful, knowledgeable and congenial! He understood my request, and got everything accomplished “just like that”! His help was very much appreciated.

Had many problems staying connected, discovered the part of the problem was MacOS using rotating MAC addresses for privacy reasons. This does not work well when a service such as Tengo pegs your "premium" purchase to a MAC address.

Once past this, I've found the same issues as others - stuttering, flat out disconnecting, instability, but worst of all time-of-day congestion that all the traffic shaping in the world cannot solve.

At this park in Florida, it's really a useless service and I'd take my $15 back if I could. Being tethered to my phone is 10x faster and 100x more stable.

Always quick, excellent customer service. Hadnt any issues with them.

Isaiah was our customer service representative. He was knowledgeable and made the experience easy. Well done!

The professional advisor (Alex) helped me through my issues efficiently

The agent did everything to make it as smooth as possible and he was excellent.

Awesome customer service! Setting up my RV Roku streaming here at Preferred RV in Pahrump Nevada!

Vincent was extremely helpful! He was professional and courteous. He helped with confidence and was easy to understand. Vincent is a valuable asset to your service. I wish ALL customer service reps were as pleasant!!

Gentleman I spoke to was excellent. He was very knowledgeable and very helpful. Wish I got his name as he deserves recognition. Thanks again.

Isiah was so patient with us both. He was able to activate our internet on our firestick. He went above and beyond and is a superior tech, customer support person

Internet connection is not steady. Always tells me I'm connected but without internet. I've been connected to my mobile service the most part of the time. We have been here since oct.22 and will leave nov.3rd. We have had trouble our whole stay.

I was having trouble connecting to the Wi-Fi called technical support and was assisted by a very helpful and knowledgeable young man, my experience was very good!

Russel was a good listener, polite and professional and-had a sense of humor and knew what he was doing.