The Mortgage Works Reviews 

After a very stressful time trying to sort out some issues we were having, Cindy from Mortgage Works went above and beyond to help me and I'll be forever grateful. 5 stars for Cindy!!

Tilly was incredibly helpful and was fantastic right from our very first conversation. She gave clear, honest information, was really easy to talk to. Even with just one call, I already feel confident and in great hands. Thank you.

Excellent Service received from Frankie

I have a mortgage with the company and this was a further borrowing application. Jake Scane was helpful calm and went through all my options and rates etc and there was no pressure. He had emailed me some details before our initial meeting and this made everything very easy. Any enquiries were dealt with in good time and I am now completing my transaction and it could not have been easier . Thank you

Laura Mcburney our mortgage consultant is absolutely brilliant at her job. Her knowledge is exceptional and her customer service is out of this world! It’s been an absolute delight sorting out our buy to let mortgage with The Mortgage Works and will certainly recommend the company. Again, the experience has been top drawer, made that way by Laura and her professionalism and sheer friendliness. We will return!

Tilly was fabulous! Rang exactly on time and ran through various figures for me so I could compare products appropriately. The product range is good value and I’m very happy with my purchase.

Leanne Harvey came across as professional and friendly. Her explanations were clear and I had a very good understanding of the process. Exactly what I wanted from the telephone call.

The people were easy to talk to and I was able to enquire to get the information I wanted.

Daniel was very helpful, informative and patient, would highly recommend, The mortgage works

My Mortgage advisor Daniel was excellent, and was nice enough to reschedule the first call I had to cut short due to conflicting commitments.

He explained everything very clearly and accomdated my requested changes.

A professional personable employee who well represents himself and your company.

Kind regards
Nikki

I would highly recommend Richard Buttling. He was incredibly helpful throughout the whole mortgage process and made everything feel straightforward and much less stressful.

I had a financial adviser when I arranged my previous mortgage, but honestly, I really didn’t feel that I needed one this time around. Richard was knowledgeable, approachable, and always happy to answer my questions and explain things whenever I wasn’t sure about something.

He went above and beyond to help us get the mortgage sorted, and I really appreciate all the time and effort he put into it. It was a pleasure dealing with him, and I wouldn’t hesitate to recommend Richard to anyone looking for help with their mortgage.

Thank you so much, Richard, for all your help! ⭐⭐⭐⭐⭐

Excellent service! A representative called Chris helped me today. He was efficient and concise in explaining the process, taking the information and making the application. It made dealing with The Mortgage Works easy and straight forward. Much appreciated!

Extremely helpful Olly F, clear, concise and talked us through each stage making it all so easy to understand.

Thank you

friendly staff, efficient process. would recommend

Very easy process. James on the initial call and Frances on the appointment we're both very helpful and easy to deal with.

Frankie was amazing at helping me through the process of applying for an advance on my mortgage

Really straightforward experience, Natasha has helped with a couple of remortgages and has been fantastic. Will use again.

Good customer service: smooth communication, prompt response, clear instructions and straight forward process of application.

I approached TMW for the first time because of its association with the Nationwide Group, but unfortunately, it was a terrible experience.

The advisor demonstrated a serious lack of knowledge, experience, and due diligence, appearing more focused on completing and submitting the application than properly understanding my circumstances. This resulted in wasted appointments, unnecessary delays, and significant frustration.

Even worse, the advisor was difficult to approach and unavailable when support was needed. Due to the lack of proper guidance and experience, I ultimately lost my property transaction and my credit score was impacted.

For such an important financial process, I expected far better professionalism and support. I would not recommend TMW based on my experience, sorry!!

Great helpfull