Have never purchased underfloor heating before as we have always just subbed people in to do it. Called in and met Jaime who instantly was so helpful!! She has been incredible all the way from enquiry... Toon meer
Bedrijf heeft geantwoord
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Have never purchased underfloor heating before as we have always just subbed people in to do it. Called in and met Jaime who instantly was so helpful!! She has been incredible all the way from enquiry... Toon meer
Bedrijf heeft geantwoord
Standard delivery was next day, ordered pm and arrived next am. Very good communication, order and shipping confirmation within a couple of hours, great experience. This was the same for 2 seperate... Toon meer
The most excellent help from Luke at underfloor heating. He’s the reason why my order was so precise. I love it when companies hire people who are extremely helpful. It’s getting rare. The delivery ma... Toon meer
We had a problem with a thermostat unit that locked out by itself and then wouldn't re-pair with the app - Pro Warm themselves were incredibly helpful and patient guiding us through trying to get it b... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Unit 16 Carnival Park, SS14 3WN, Basildon, Verenigd Koninkrijk
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Heeft 23% van zijn negatieve reviews beantwoord
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Great service as always form underfloor heating!
I have used them before Great service and prompt delivery
I have bought what I thought was a tile backing board turns out to be a 6mm insulation board. Ok no worries I can still use it insulate some parts of the shower room, wrong, I have never come across stuff more brittle than this, it snaps at the slightest pressure, what a complete waste of money and time.
Wont come back here again.
Very happy with the service. Staff very helpful as well
Great prices, excellent service with affordable, fast delivery even for smaller orders
Easy order process, items were delivered the next day. Super service!
I had recently brought a large order from UFH store and have had a great experience. The team called me to check in with my order and if they could help, they instantly responded to me with a query and issue I had and resolved this with no problem what so ever. I would highly recommend and use this company for all my future projects going forward.
Fast delivery great price would use again.Thank you
The sales team were excellent at providing advice and helped us draw the pipe map on CAD which was very useful when we were laying the pipes.
One of the parts were missing and the customer service team sorted it out almost immediately and we got the parts before the plumbers left.
Would highly recommend the service.
Great to deal with...Great service ..... Lots of good advice. Prompt delivery.
I was in a state due to thermostat not working, managed to find/contact the Underfloor Heating company. Once they knew the issue and that I had a valid warranty still, a replacement was dispatched and received following day. My house was 🔥 but customer service received was excellent from both the staff I spoke too. Thank you.
I opted for the cheapest delivery option and was surprised by both the speed of delivery and the care that had been taken wrapping large heavy items. There was no damage to any of the items and the package was taken to the location requested.
I give a 4 star rating because I think there’s always room for improvement.
The staff are always helpful whether on the phone, Email or in store and prices have always been competitive which is important when recommending to clients
I recently used this self-levelling compound and was extremely impressed with the results. it mixed easily, spread smoothly, and truly leveled itself without much work on my part.The product performed exactly as advertised and saved me a ton of time. i will definitely be using it again and highly recommend it to anyone looking for a reliable leveling solution.
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