I had a really positive experience with Debra while completing my DBS process. She was incredibly helpful, professional and supportive throughout, always taking the time to explain everything clear... Toon meer
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Lees wat reviewers zeggen
Our experience of DBS applications has been greatly improved by using UCheck. The process is easy, fast and seamless. The support agents are helpful and supportive. Changes to our account have been... Toon meer
⭐ KATIE ⭐ responded quickly to my emails and explained my options using the uCheck service. The information helped me pinpoint exactly which service I needed and saved me some money too! All in all, a... Toon meer
I had such wonderful luck to have someone named James D. answer my call (in very speedy fashion) today. My boss has been having difficulty understanding why a certain issue arose, given that everyth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Contactgegevens
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Verenigd Koninkrijk
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
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Helpful and friendly service
I received a great service by Miss Sharna.
With her quick response and friendly support, I found it easy and helpful to finish my request.
So thank you for your services.
Great advice and guidance
I received clear and comprehensive advice with comprehensive detail. Thank you Alexandra.
Debra was really helpful in getting me…
Debra was really helpful in getting me set up today on two separate issues I was having. Quick, polite and efficient.
Jan has been extremely helpful and…
Jan has been extremely helpful and friendly, whist setting up my account, she's always got back to me really quickly!
adding a sub-organisation
Having not being able to get through previously, on this final attempt I have been very impressed with the speed of the customer service and actioning my need.
Great service
Great service, with prompt response and assistance while maintaining the integrity of the company by asking the right questions to ensure eligibility. Jan was great.
Jan was amazing!!
Submitted a question which answered…
Submitted a question which answered fully very quickly by Molly great service
I had the best of experiences with…
Huge thank you to Jenna for her incredible support! She was exceptionally professional, kind, and proactive when helping me resolve my pending enhanced DBS check.
She treated my query as a priority and stayed on top of it until everything was completely sorted out. People with her dedication and genuine care are rare to come by.
She is a massive asset to your company, and I hope she gets recognized for the wonderful work she does.
Always helpful and friendly
James has helped me with a few queries now and is always super helpful and friendly. If he can't fix the issue himself, he will always escalate it and get it sorted, and keep me informed.
Molly was super helpful and really…
Molly was super helpful and really knowledgeable. She took the time to answer all my questions, explained everything clearly, and made the whole experience easy.
We need humans not robots
The DBS checks are done well. The customer support for people administering the checks is far too reliant on AI robot information helpline and it takes ages and ages and ages before the robot finally gives up and allows a human being to take over. A simple 5 minute phone call with James solved my problem after 30 minutes of chatbot unhelpfulness. Well done James. Ucheck - use humans instead of robots!
Great professional
Jan answers our emails so promptly and fixes any problems we have with our online account. Thanks for your support
James
Very quick response to my query today and James was most helpful.
Great service from UCheck
Great service from UCheck. Jan was very helpful, professional, and made the process simple and stress-free. Thank you for your excellent support!
Fast service
James was very efficient and was able to answer my queries.
My request was dealt with in a speedy…
My request was dealt with in a speedy and professional manner by Char. She requested additional information and kept me updated of the process and i was happy with the outcome
Very helpful and quick response
Ben was very helpful and quick response - many thanks
uCheck efficient service
Processing DBS clearances can be daunting, but uCheck makes it as efficient as possible. In particular, prompt responses to queries and points of clarification by James and especially Alexandra have been much appreciated.
Excellent customer service
Excellent customer service! Sharna had been extremely helpful and efficient and arranging and updating the access requirements for my team. Always supportive and responsive to our needs, nothing is ever a problem :-)
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