I had a really positive experience with Debra while completing my DBS process. She was incredibly helpful, professional and supportive throughout, always taking the time to explain everything clear... Toon meer
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Lees wat reviewers zeggen
Our experience of DBS applications has been greatly improved by using UCheck. The process is easy, fast and seamless. The support agents are helpful and supportive. Changes to our account have been... Toon meer
⭐ KATIE ⭐ responded quickly to my emails and explained my options using the uCheck service. The information helped me pinpoint exactly which service I needed and saved me some money too! All in all, a... Toon meer
I had such wonderful luck to have someone named James D. answer my call (in very speedy fashion) today. My boss has been having difficulty understanding why a certain issue arose, given that everyth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Contactgegevens
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Verenigd Koninkrijk
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
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Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service!
Great service!
Becca was incredibly helpful today with a problem with one application.
Thank you
Very efficient and helpful in the chat…
Very efficient and helpful in the chat service
Very helpful on a query that was sent…
Very helpful on a query that was sent through to us and it was dealt with efficiently and professionally by Lisa & Jan
Spoke to Lisa earlier today who who…
Spoke to Lisa earlier today who who talked me through the issues I was having navigating the options on the website. She was courteous, professional and friendly. She was not in a hurry to get the call over with and made sure I understood what I was doing. Thank you Lisa, you’re a credit to your employer.
A complete waste of time
A complete waste of time. I was looking for a company to carry out credit checks for my subcontractors and came across ucheck. It seemed like it would do the job so I tried getting one check done before asking for the relevant info from all the subcontractors. I am glad I did because I started the process at the end of April and 2 months later the actual checking part hasn't even started yet. I've been asked to approve the application a number of times which I have done yet I'm still being asked to approve one thing or another. Total time wasters.

Antwoord van uCheck
Swift Service
Ben was able to solve my issue swiftly which was fantastic allowing me to continue my work.
Jean has been a great help since…
Jean has been a great help since registering with UCheck
Efficient and easy to use
Very quick, easy to deal with and efficient.
Live Chat service is one of the better ones that I have encountered
Becca was very helpful with providing guidance for my query. Becca was quick to respond on the Live Chat service and gave me the advice I needed.
The Live Chat service for uCheck is one of the better ones that I have encountered. Thank you
A big thank you to Becca for sorting…
A big thank you to Becca for sorting out my query and for patiently helping me through the process. Great service . Much appreciated.
uCheck are very responsive and solve…
uCheck are very responsive and solve issues quickly. I'm really impressed. Thanks to Jenna Reed in particular for their help.
Mixed
My issues was resolved and Nick was very helpful. However, when I was waiting for the response the chat kept saying "as they had not heard from me it was going to be ended", even after just a few minutes, this was not very helpful

Antwoord van uCheck
Excellent customer service
Excellent customer service. Becca was very quick to help out and offered clear and precise information,. Becca updated what needed to be done without any delay.
Friendly and Professional Assistance from Sharna
I called to ask about the process after receiving a clear DBS result, and Sharna was great at explaining the next steps. She was friendly, knowledgeable, and took the time to clearly explain all the procedures, making the process easy to understand. Excellent customer service and very helpful throughout.
Great service
Excellent, professional and helpful service with my DBS application today from Sharna.
I went to U-Check Help Team with a question regarding the DBS application level I should make
I went to U-Check Help Team with a question as an employer, regarding permission to request an Enhanced DBS for a new role we are creating. Whilst I studied all the literature, new roles can be borderline between Basic and Enhanced. Once I had studied all aspects internally, I reached out for advice and Alexandra was brilliant and qualified the role with a key aspect in the title within hours. This means I can go ahead smoothly without the too/fro scenario I have experienced in similar situations with other agencies. Thank you, Alexandra,!
Really helpful as usual
Really helpful as usual, Katie went above and beyond, and sorted everything really quickly. Excellent company.
They were very nice, and replied very fast...
They replied very quickly and were nice and friendly all through the process. KATIE was very professional and deserves extra ⭐⭐⭐⭐⭐.
Quick and straightforward resolution to…
Quick and straightforward resolution to my query. Literally, done and dusted in less than an hour.
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