I had a really positive experience with Debra while completing my DBS process. She was incredibly helpful, professional and supportive throughout, always taking the time to explain everything clear... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our experience of DBS applications has been greatly improved by using UCheck. The process is easy, fast and seamless. The support agents are helpful and supportive. Changes to our account have been... Toon meer
⭐ KATIE ⭐ responded quickly to my emails and explained my options using the uCheck service. The information helped me pinpoint exactly which service I needed and saved me some money too! All in all, a... Toon meer
I had such wonderful luck to have someone named James D. answer my call (in very speedy fashion) today. My boss has been having difficulty understanding why a certain issue arose, given that everyth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
uCheck are one of the top providers of vetting and screening checks in the UK and currently processes over 1,000,000 checks annually. uCheck is the largest DBS provider in the U.K and the service offers not only DBS Enhanced, Standard and Basic checks but also the Right to Work, ID and Adverse Credit Checks. uCheck offers a user-friendly Platform, outstanding Client Support and an extremely competitive and transparent fee structure, offering the highest level of quality and compliance with ISO:27001 and ISO:9001 accreditation. With DBS checks typically completed in under 48 hours, uCheck is renowned for being Rapid, Trusted and Secure with over 80,000 Organisations currently registered and benefitting from the uCheck service.
Contactgegevens
Aperture, Pynes Hill, Exeter, EX2 5AZ , Exeter, Verenigd Koninkrijk
- 0330 113 33 33
- help@ucheck.co.uk
- www.ucheck.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Terrible service for enhanced DBS
Terrible service for enhanced DBS checks as you can see with other comments. They maybe alright for standard ones. It took a lot of back and forth for them to realise that working with vulnerable children would require enhanced checks. Then my application was rejected on the shininess of my passport photo which I could clearly see was fine. Then they couldn't do anything because they outsource their photographic checks to another company and so then only offered a partial refund and said I would have to start everything from scratch. Offloading that part of process (checking the photo) to some other company and then trying to use that as a justification for not providing a full refund is a bit of a scam. Best to avoid for enhanced DBS checks.
Correction: Wow they even dispute your reviews saying they're for another company. So lots of negative reviews will have been taken off Trustpilot. I have never seen that before! Avoid!!!!!

Antwoord van uCheck
Ben was incredibly helpful
Ben was incredibly helpful in helping me cancel my DBS check when it was no longer required. What I thought would be a really stressful job was actually incredibly easy thanks to him.
Thank you Ben!
We needed to change the principal…
We needed to change the principal person on the account, and Alexandra resolved the issue very quickly and efficiently.
Nick was extremely helpful!
Nick was extremely helpful!! within minutes l had already found my way round the system!!
Great Service
Katie gave a great service and sorted my issue quickly and efficiently. Communication was polite, friendly and professional
Shana K
Got put through to Sharna K to help chase my DBS. She went above and beyond to help and given me all revelant information I'll need from now on.
With her friendly, professional and knowledgeable she is, she should definitely be apart of the training team.
I always on the phone with customer services and feel let down with how some people are. I'm in slight shock with how Sharna K is, refreshing.
Always great service from UCheck
Always great service from UCheck. Thanks so much for pointing me in the right direction. Much appreciated!
Excellent service from the team
Excellent service from the team. The U Check team are always so helpful and supportive.
5 stars…
Nick was very helpful even though I left the chat for a while. He still picked up my enquiry. Thank you.
Nick helped me so many times before
Nick helped me so many times before. He is quick, polite, helpful. Thank you
Nick did a great job!
Nick was quick, efficient, polite and answered my question. Exactly what I wanted, thanks Nick
Nick was helpful
Great prompt service
No queue, straight through to Jan, and account change made in seconds. Very efficient.
Quick and efficient resolution to my…
Quick and efficient resolution to my concerns by Jan
Jan was super helpful and answered my…
Jan was super helpful and answered my question very quickly. First class customer service!
Great service from Martin
Great service from Martin, who sorted my query straight away.
It was so easy to use the help system…
It was so easy to use the help system with uCheck. The operator that chatted with me was called Jan and she gave me clear instructions so that I could make the necessary adjustments to our system. So quick and much easier than listening to the music in a telephone hold queue !
I have worked in the Healthcare…
I have worked in the Healthcare industry for over 18 years and have used many companies for my DBS applications, Ucheck is by far the best one i have worked with. The turnaround time is very quick, they have excellent communication, all the staff are very helpful especially Jean Davies who i just got off the phone with, and the system is very user friendly. I wish i found them sooner.
I have good experience with u check…
I have good experience with u check team they helped me a lot for solving my issue thanks a lot team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







