Today, I received the most beautiful earrings and pendant. This was purchased early April, for me as a birthday gift. Long story short, Australia Post lost the delivery after it was handed to them by... Toon meer
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L’anello che ho ricevuto è davvero molto bello, lo staff è stato velocissimo e molto gentile in merito alla richiesta di rimborso dei dazi doganali. Farò sicuramente un altro ordine
I am very disappointed with my experience with Voogmechic. My husband gave me a beautiful pair of gold earrings from this company as a gift. The earrings came with a lifetime warranty, w... Toon meer
I love Voogmechic jewelry I have bought 4 earrings and 2 necklaces and a beautiful ring as well. Received compliments on my ring. Will be buying again.
Bedrijfsgegevens
Geschreven door het bedrijf
At VOOGME, our commitment is crystal clear: to deliver exceptional, high-quality jewelry at the right price. Our journey is inspired by passion, a love for conscientious moissanite jewelry, and the belief that elegance should be within everyone's reach.
Contactgegevens
ROOM A1, 11/F WINNER BUILDING,36 MANYUE STREET, HUNG HOM,KOWLOON, 999077, Hong Kong, Hong Kong
- support@voogmechic.com
- www.voogmechic.com
4,3
Uitstekend
210 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Customer for life
Have several pieces from this company (earrings, pendants, bracelets). ALL sparkle & are beautiful. I wear the earrings every day & they look as good as they did when I took them out of the box!
One of my earrings Shepard hook broke & the company sent a replacement.
I absolutely love Voogme jewelry! I get so many compliments. I am a customer for life!!
12 juni 2023
Review zonder uitnodiging
Antwoord van Voogmechic
Thank you so much for taking the time to share your wonderful experience with Voogme jewelry! We are thrilled to hear that you have several pieces from our collection, and that they continue to bring you joy and sparkle every day. It warms our hearts to know that you receive compliments on our jewelry – it truly speaks to the craftsmanship and quality that we strive to maintain.
It's customers like you who make our work so rewarding, and we are honored to have you as a customer for life. If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to reach out.
Thank you again for choosing Voogme, and we look forward to continuing to be a part of your jewelry collection.
ed many rings from this…
I have purchased many rings from this company and they ALL have been beautiful and well made. The stones are so beautiful and bright as well as the settings🥰
3 juni 2023
Review zonder uitnodiging
Antwoord van Voogmechic
Thank you for taking the time to share your positive experiences with our rings. We are thrilled to hear that you have purchased multiple pieces from our company, and we appreciate your kind words about the craftsmanship and quality of our products.
We are grateful for your continued support, and we look forward to serving you with more stunning pieces in the future. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out.
Thank you again for choosing us as your jewelry provider.
Excellent trusted company
I purchased three pieces in three different orders. All arrived early. All quality moissanite that tested positive by two different diamond testers. Two pieces were silver one was white gold.All are very well made and the silver and the gold are hefty pieces. Well packaged and excellent communication. All pieces laser inscribed on the girdle.
Overall, impressed.
2 april 2023
Review zonder uitnodiging
Antwoord van Voogmechic
Thank you so much for sharing your fantastic experience with us! We're delighted to hear that you purchased three pieces in separate orders, and they all arrived early. It's wonderful to know that our packaging met your expectations and that you appreciated our commitment to clear communication.
We sincerely appreciate your trust in our brand, and we're honored to have left a positive impression on you. If there's ever anything you need or if you have more feedback to share, please don't hesitate to reach out.
Thank you again for choosing us, and we look forward to serving you in the future.
Extremely Pleased
I ordered a 2 carat ring - I wear it every day - cook clean work. This ring is absolutely gorgeous-sparkles and shines. Has more brilliance and refractive properties than a real diamond. Truly happy with my purchase. Don't understand all the negative reviews?? Mo-
30 december 2022
Review zonder uitnodiging
Antwoord van Voogmechic
Thank you so much for taking the time to share your positive experience with the 2-carat ring you purchased from us! We're thrilled to hear that the ring has become a part of your everyday routine and that it continues to shine brilliantly through all your daily activities.
We understand that negative reviews can be puzzling, and we appreciate your trust in our products. If there's ever anything you need or if you have further feedback to share, please feel free to reach out. We value your satisfaction and are here to assist in any way we can.
Thank you again for choosing us, and we look forward to continuing to exceed your expectations.
SCAM!!!!
SCAM!!!!! DO NOT BUY. IT IS A CHINESE WEBSITE MASCARADING AS US SITE
20 april 2023
Review zonder uitnodiging
Antwoord van Voogmechic
We are genuinely sorry to hear about your concerns and want to assure you that we take such feedback seriously. We want to clarify that we are a legitimate company committed to providing quality products and services to our customers. It is not our intention to deceive anyone, and we operate with transparency and integrity.
We understand that online shopping can raise apprehensions, and we want to address any issues you may have encountered. Please provide us with more details about your experience or contact our customer support team directly. We are here to assist you and address any concerns you may have.
Our goal is to ensure the satisfaction and trust of our customers, and we appreciate your feedback as it helps us improve our services. We value your input and would like to work towards resolving any issues you've encountered.
Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.
DO NOT order from this company
DO NOT order from this company. Customer service awful. Will not take back earrings that I don't care for. Very odd
17 februari 2023
Review zonder uitnodiging
Antwoord van Voogmechic
We're sincerely sorry to hear about the challenges you've encountered with our customer service, and we want to extend our apologies for any inconvenience caused. Providing excellent service and ensuring our customers' satisfaction are our top priorities, and we regret that we fell short in this instance.
We understand your frustration with the earrings you received, and we want to assure you that we take your feedback seriously. Please reach out to our customer support team with more details about your order, and we'll do our best to address your concerns promptly.
Again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to resolve this matter to your satisfaction.
Wrong size after several emails had to…
Wrong size after several emails had to send pic with tape measure
Still haven't hear a word
Paid over 200 dollars
Sent size 8 instead of 6.5
Falls off my wrist
Going to better business bureau next
22 maart 2023
Review zonder uitnodiging
Antwoord van Voogmechic
We are truly sorry for the inconvenience you've experienced with your recent order, and we understand the frustration this has caused. We sincerely apologize for the oversight in sending the wrong size bracelet, and we appreciate your patience.
We value your order, and we understand the significance of your purchase. Our goal is to ensure that you have a positive experience with our products and services. If there's anything more you would like to share or if you have additional concerns, please feel free to contact our customer support team.
Once again, we apologize for any inconvenience caused, and we are committed to resolving this matter promptly.
Within a week bracket safety latch…
Within a week bracket safety latch broke off
Colour of stones look fake and not mossanite when tested by jeweller
Have written multiple emails and get the run around
Warranty with this company means nothing
Do not purchase from this company
Cheap as Chinese fakes” that was - 6months ago and to update the bracelet has fallen apart broken in 2 places - they can have it back to see if they would like to actually investigate - but will assume they know the true lack of quality in their products - peace
1 maart 2023
Review zonder uitnodiging
Antwoord van Voogmechic
We are deeply sorry to hear about the issues you've encountered with our product, and we sincerely apologize for any frustration you may have experienced. Your satisfaction is of utmost importance to us, and we understand the significance of addressing these concerns promptly.
We take product quality seriously. We want to assure you that we are committed to resolving this matter to your satisfaction.
Your feedback is invaluable to us, and we appreciate your patience as we address these issues.
Once again, we apologize for any inconvenience caused, and we are dedicated to ensuring that your concerns are properly addressed.
I felt compelled to write a review…
I felt compelled to write a review because I recently purchased 4ctw stud earrings and then I came and saw these reviews on this site! I tried to cancel my order because I did not trust my purchase! It was too late to cancel so I had to wait it out! To my amazement and shock, my earrings arrived within 7 days and they were absolutely stunning! I took them to a local jeweler who immediately tested them as moissanite! He even said they were really nice and gave off great sparkle! I had them remounted in white gold because I’m not a huge silver fan but didn’t want to purchase gold up front until I saw the stones! They look like really pretty diamonds! Great light refraction and sparkle so nice!
I owe voogmechic an apology!
13 maart 2023
Review zonder uitnodiging
Antwoord van Voogmechic
Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that your 4ctw stud earrings exceeded your expectations.
We understand that reading reviews can sometimes create uncertainty, and we're thrilled that you went ahead with your purchase. It brings us great joy to know that your earrings arrived promptly and lived up to the stunning expectations. Your satisfaction is our top priority, and we're grateful for your trust in our products.
If you ever have more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to being part of your sparkling moments!
Not as advertised
Terrible quality. Looks very cheap like it came from a Christmas Cracker! Advertised as silver - it is not! Neither are they moissanite. The prongs are way too high and stick up over the stones.
5 december 2022
Review zonder uitnodiging
Horrible experince
I received my bracelet, looked great. By the end of the day my wrist had completely broken out, I’m allergic to metal. They advertise the bracelet is sterling silver, ITS NOT. I had it checked. So I also had the stones checked They aren’t moisinite, maybe some kind of cheap look a like. These people are selling bad products and they are located not in the US either.
They didn’t want to accept the return, they kept asking me to take a “small credit” for my inconvenience.
Don’t buy from these people. So disgusted.
8 november 2022
Review zonder uitnodiging
Terrible product, terrible customer service
I ordered two items, earrings and a pendant necklace. The earrings were fine. The pendant was not AT ALL as advertised or as shown in pictures. It had an ugly yellow hue to it. I contacted them about a return. They took forever to respond THEN they tried to insist that I choose a replacement product instead of getting my money back. I said no. They took forever to give me a label to ship the product back. The tracking number showed that they received it but I still don't have my money back. I have emailed them repeatedly, but they aren't responding. TERRIBLE company. TERRIBLE customer service.
18 augustus 2022
Review zonder uitnodiging
Do not purchase through Voogmechic…
Do not purchase through Voogmechic unless you want to overpay for worthless jewelry. They will not take returns so keep that in mind. I've been trying to return my purchase to this company ,who is based in China, for almost two weeks. Every time I ask for a return authorization they try to talk me out of it and it takes their customer service 24 hrs to respond. I am finally so frustrated that I'll probably have to eat the cost of the purchase. You can buy the same earrings etc on aliexpress for $15-$35 in silver and find the same earrings in gold for like $200 compared to their $600 price tag. This moissanite is unregulated and cheap. It's completely worthless if you ever try to resell it. DO NOT BUY!!
31 maart 2022
Review zonder uitnodiging
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