Was struggling to get accurate purchase of windows and flashings .yard direct had a chat line and the guy helped me with the purchase efficiently great price too .really pleased 👍.
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Lees wat reviewers zeggen
Absolutely brilliant service from Yard Direct. The Keylite windows arrived exactly as ordered and the delivery was very quick. The quality of the windows is excellent and everything was well package... Toon meer
Purchases 9 skylight windows . Order was simple and communication . Yard didn’t stock the items and came from velux themself . The delivery driver dropped all 9windows from his truck tail lift . I... Toon meer
Bedrijf heeft geantwoord
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
YARD Direct is one of the biggest UK suppliers of VELUX Roof Windows and has it's own brand of budget YARDLITE Roof Windows, plus Roof Lanterns and accessories. We are the only company that specialises in these products. It's what we do day in day out and you'll receive expert advice on your project whether it's a window replacement or a loft conversion. Our prices are extremely competitive and we have a price beat promise to back this up. Our friendly, knowledgeable team are here mon-fri 8am-10pm and sat 9am-1pm to help with any enquiry.
Contactgegevens
2 Glen Tye Road, Unit 5, FK7 7LH, Stirling, Verenigd Koninkrijk
- 01786357252
- sales@yarddirect.com
- www.yarddirect.com
4,9
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2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent customer service
I called them to check delivery times for a couple of velux blinds. They answered the call straight away and advised ot the correct lead time. They even arrived earlier. Definitely will buy from them again.
12 januari 2024
Antwoord van YARD Direct
Hi Dom,
Thank you for leaving us a positive review! I'm glad to hear that you where impressed with our excellent team over the phone and our speedy delivery!
Thank you for choosing YARD,
Kind Regards,
Rory - Marketing
Antwoord van YARD Direct
Hi Paul!
Thank you so much for taking the time to leave us such a great review! It's much appreciated, we are excited to hear that you where impressed with our excellent team's service and our attention to detail! Please feel free to contact us for any future further inquiries.
Thank you for choosing YARD,
Kind Regards,
Rory - Marketing
A big "Thank you" to James who was most…
A big "Thank you" to James who was most helpful and friendly when guiding us through the choice of the right window to replace our old Roto loft window and more recently in replacing the damaged blind that was originally posted. Excellent work! Couldn't do the whole job without his honest advice and prompt emails. Fátima
19 december 2023
Antwoord van YARD Direct
Hi Fátima,
Thank you so much for taking the time to leave us such a positive review! It's much appreciated! We are glad to hear you found James's advice and excellent service! I will make sure to pass your remarks onto James, he will be delighted.
Please feel free to contact us if you have any future inquiries/orders.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Excellent service.
Excellent service.
Extremely helpful, in terms of ensuring we got the right windows and flashing kits.
Very flexible in terms of ordering and delivery options and the best price we could find anywhere
19 december 2023
Antwoord van YARD Direct
Hi Roger!
Thank you so much for taking the time to leave us such a positive review! It's great to hear that you where impressed with our attentive team and our competetive pricing!
Thank you for choosing YARD
Kind Regards,
Rory - Marketing
Best price and so far good service
7 januari 2024
Review zonder uitnodiging
Antwoord van YARD Direct
Hi there!
Thank you for taking the time to leave such a positive review! It's much appreciated. We are very happy to hear that you where satisfied with our competetive pricing & exceptional team.
Please feel free to contact us for any further or future inquiries.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Ordering was simple, delivered in good time.
Ordering was simple, delivered in good time
12 december 2023
Antwoord van YARD Direct
Hi Andy!
Thank you for taking the time to spare us such a positive review! We are delighted to see that you found our ordering process simple & our delivery quick & efficient.
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Fast prompt service
13 november 2023
Antwoord van YARD Direct
Hi John!
Thank you for taking the time to leave us such a positive review! We are glad you where impressed with our quick & efficient service! I will make sure to pass your remarks onto the team!
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
What a find exceptional customer…
What a find exceptional customer service and good prices too! A very happy customer!
14 december 2023
Review zonder uitnodiging
Antwoord van YARD Direct
Hi Paul!
Thank you for taking the time to leave us such a positive review!
We're very happy you where impressed with our customer service & competetive pricing, it's great to hear we are satisfying more customers! Please dont hestitate to contact us in future for any further inquiries!
Thank you for choosing YARD.
Kind Regards,
Rory - Marketing
Roof windows
Roof windows.
Clear information on website and good telephone advice
12 december 2023
Review zonder uitnodiging
Antwoord van YARD Direct
Hi there,
Thank you for taking the time to spare us such a positive review!
We're pleased to hear that you where impressed with our website & service, we work very hard to keep our website up to date and easily accessible. Please feel free to contact us if you have any further inquiries or orders!
Thank you for choosing YARD
Kind Regards,
Rory - Marketing
QUICK AND EFFICIENT
16 november 2023
Antwoord van YARD Direct
Hi Tim!
Thank you for taking the time to leave us such a positive review!
It's great to hear you found our services quick and efficient!
Please feel free to conact us for any other future inquiries or orders!
Thank you for choosing YARD.
Kind Regards,
YARD Team
Excellent service with great advice and…
Excellent service with great advice and guidance on products
16 november 2023
Antwoord van YARD Direct
Good Morning Elaine,
Thank you for taking the time to leave us a five star review!
We are very pleased to hear you where impressed with our service and guidance!
Please feel free to contact us for any future orders or enquiries.
Thank you for choosing YARD.
Kind Regards,
Hassle free experience
Hassle free experience. Ordered a roof window and flashing at the start of a week, given a delivery date for the end of the week. It was delivered on date given. Great experience and very good price (cheaper than manufacturer). Will definitely use yarddirect again.
16 november 2023
Antwoord van YARD Direct
Hi there,
Thank you for taking the time to leave us such a positive review!
It makes us very happy to hear that you had a hassle free experience with us & where impressed with our prices. This is absolutely great to hear! Please feel free to contact us in future for any other enquiries you may have!
Thank you for choosing YARD.
Kind Regards,
YARD Team
Great service from this company…
Great service from this company recently. I bought a VELUX blind and a maintenance kit. They communicated promptly via email and delivered excellent products on time. Would highly recommend.
2 december 2023
Review zonder uitnodiging
Antwoord van YARD Direct
Hi Jill!
Thank you for taking the time to leave us such a positive review!
We are very pleased to hear that you where impressed with our service & communications!
Please feel free to contact us in future and we'd be more than happy to assist you.
Thank you for choosing YARD.
Kind Regards,
YARD Team
Excellent Yard Direct
We were looking for Velux windows and blinds, Yard Direct were very helpful, the quote was very competitive.
We placed an order and received the windows and blinds as expected. Once windows were fitted we realised the blinds would be very difficult to use, Yard Direct were very helpful again, allowing us to return the blinds and purchase the solar powered blinds even though it had been 3-4 months since the original order.
We would highly recommend Yard Direct because of the excellent service.
20 oktober 2023
Antwoord van YARD Direct
Hi David!
Thank you for taking the time to leave us such a positive review!
This is great to hear that you found us helpful in many aspects! It's little reviews like these that motivate us to work harder and harder to provide the best experience possible for everyone!
Please feel free to contact us in future and we'd be more than happy to help!
Thank you for choosing YARD
Kind Regards,
YARD Team
Great information and advice
James explained all I asked and needed to know, and gave great advice.
1 december 2023
Review zonder uitnodiging
Antwoord van YARD Direct
Hi there!
Thanks for taking the time to leave us such a positive review!
It's great to hear you where impressed with the advice we had to offer you! I'll be sure to pass your comments on to James, this will make his day!
Thank you for choosing YARD
Kind Regards,
YARD Team
Simple and delivered
10 november 2023
Antwoord van YARD Direct
Hi there,
Thanks for taking the time to give us such a positive review!
It's great to hear you found our ordering process easy to navigate and the same with our delivery!
Thank you for choosing YARD.
Kind Regards,
YARD Team
All very good in every aspect.
Yard was most helpful in every aspect of my order as well as the excellent recommendation of a local fitting company
11 oktober 2023
Antwoord van YARD Direct
Hi Derek!
Thank you for leaving us such a positive review!
It's very good to hear you found us helpful! It's always very good to hear things like this as it helps the team motivate ourselves and offer the best service we possibly can!
Thank you for choosing YARD
Kind Regards,
YARD Team
Great customer service
Great to have a human at the end of the phone to discuss your requirements. Very satisfied with the way my order was handled! Well done!
17 oktober 2023
Antwoord van YARD Direct
Hi Anil,
Thank you for taking the time to leave us a review! We are very happy to hear that you where impressed with our customer service! We always give the best customer service to our, and always try to help wherever we can!
Kind Regards,
Rory - Marketing
Brilliant
Service, price and delivery were all excellent. I had a number of changes and questions that were all answered quickly and efficiently and nothing was too much trouble.
Would not hesitate to recommend.
17 oktober 2023
Antwoord van YARD Direct
Hi Ian,
Thanks for taking the time to leave us a review! We are very pleased that you where impressed with our service, competetive prices and delivery times! We always will do our best to help accomodate any changes to orders!
Kind Regards,
Rory - Marketing
Outstanding service
Outstanding service. Ross at Yard direct is Personable, Professional and very knowledgable about the products on offer. Quick delivery. I never go by them when ordering roof windows.
17 oktober 2023
Antwoord van YARD Direct
Hi Mark,
Thank you for sparing the time to leave us review! We are glad to hear that you had a positive experience with Ross's customer service and also with our lead times! I'll make sure to pass this onto Ross!
Kind Regards
Rory - Marketing
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