Yorkshire Tea Reviews 

Yorkshire Tea was always my favourite, until recently. Tea is more often than not so weak is barely colours the water, even after adding a second tea bag and leaving it to brew for a long time. I thought I had suddenly fogotten how to make tea, but the other reviews suggest there is a bigger issue here. Sometimes it is great, strong brew and colour, but sadly not happening often enough, and I would be embarrassed to give a guest the pale water I am putting up with most days. Time to part ways after many years.

Over the last c. 3 months, I have not been enjoying YT as much as I used to! Which is an absolute shame, it was always my preference. YT has become much weaker (no matter how long you keep the teabag in for!) & the taste is lacking in substance... (I even started drinking more coffee as a result!).

I have just switched today to Aldi 'Extra Special' English Breakfast. A much, much more fulfilling taste - more strength so therefore much better! Tea as we know it.

YT - let us know when you've sorted your strength & taste out!!

Super quick response and problem sorted straight away, best tea bags in the world!!!!!!

Used to be very good, went weak but about ok, this box of 210 is extremely weak and tastes like dishwater.
Going to throw away a third of box and waste my money even more, cannot bear the stuff and with every sip knowing you're getting robbed. Have they been bought out or something or just internal greed? I don't care either way - never again

What has happened to Yorkshire Tea? I have been a loyal and satisfied customer for many years but not any more, I'm afraid. The teabags seem to have lost the strength and depth of flavour that I have always enjoyed. The blend has definitely changed and not for the better. I will now be seeking an alternative ... sorry to say!

No longer tastes like Yorkshire tea! It’s the same as drinking a hot cup of water with colour. The Yorkshire tea taste is not there, the colour is good sometimes and other times it’s terrible. Me and my family been drinking it for years because of the beautiful flavour it used to have but now we are thinking of moving to another brand. Disappointed and sad 😞

Used to be number 1 tea but overpriced now also other better teas out there now in my opinion ie Tetley and and TY.Phoo and Twinings etc and much cheaper to

I recently contacted Taylors of Harrogate regarding an issue with the perforations on a current box of Yorkshire Tea bags, and I was genuinely impressed by the level of customer service I received.

Their response was prompt, warm, and clearly written by someone who genuinely cared. Bronte listened to my feedback, acknowledged the issue thoughtfully, and reassured me that my concerns would be passed on and acted upon. It’s refreshing to see a company take customer feedback seriously rather than sending a generic reply. Thank you x

I had an issue with some split Yorkshire tea bags, I emailed Yorkshire Tea and within a few hours they replied and gave me a reason as to the product issue and are sending me some replacement bags. This is excellent customer service! Well done Yorkshire Tea!

Excellent customer service

I emailed about a problem and instead of having to wait several days for a response they emailed me back the same day excellent customer service, they are sending me out a replacement thank you so much ❤️

I contacted them because a large box of tea bags I opened was found to contain lots of damaged tea bags, which I had to chuck away and I transferred the ones that were useable to another box. They solved my problem with in a few hours by contacting me quickly an and replacing the tea bags. Brilliant service.

Had a small problem with teabags I got in touch with Taylors and they replied very quickly and fixed the issue with no fuss whatsoever

Same complaint as all the others here, you are using far less tea in the bags and the recipe has changed. You cannot go against all these customers who clearly have years of tea drinking expertise. Too many standard company replies. You clearly have no intention of admitting what you are doing so we will move the complaint to the Times and Private Eye.

Been drinking Yorkshire Tea for years.
Random bags tasting like perfume in the last 3 boxes, including the box they sent directly as a replacement when we contacted customer service.

So impressed with their customer service.
My issue with some faulty tea bags was resolved within less than 24 hours.
Well done 👍🏼

Bought a box of Yorkshire Tea most of them had holes in so I contacted the team they responded within an hour and the next day resolve the issue by replacing the box extremely happy customer

Great customer service. Prompt reply. No making excuses. Generally Bronte was amazing.

I had an issue with a product which was responded to very quickly and an explanation given as to how this was likely to have occurred. It resolved my misgivings about buying this product again (one that I have used for many years).

Great product and support team! I've enjoyed this Tea for years, great flavour and consistency. I reported a small problem in the spirit of maintaining the quality of the product, and the response was immediate and comprehensive. I remain a happy and loyal customer and recommend this tea to anyone who enjoys a good cuppa! Proper!!