A terrible management company who don’t see residents as their customers. From first hand experience in dealing with them as a resident and the building resident committee I would go as far to say the... Toon meer
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We met james today What an pleasant helpfully and a outstanding guy. Truly wish if all the maintenance staff/management team were the same in other building. Very professional He made o... Toon meer
Zenith are a new management company for our building following a RTM takeover. They are a total contrast to the previous abysmal managing agent ( EMS ). James and Leah have been exceptionally helpful... Toon meer
Very pleased with our building manager, James Stanton. He's always quick to respond to our queries either via email or in person and goes out of his way to help make our apartment building a friendly... Toon meer
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Quickly solve the issue
Alex quickly helped me resolve the issue, very good service attitude.
Had some issues which were quickly…
Had some issues which were quickly resolved, I found Chris Tipler to be extremely helpful.
A job well done
I had some dealings recently with Alex Clarke and found him most helpful and Understanding. He is a credit to your organisation and should be recognised as such.
Excellent service
Excellent service - very quick to respond and always has the answers to my questions, Mathew really could not be more helpful.
Selling my property
When trying to sell my flat Mathew Petit was extremely helpful. It was not the outcome I wanted but Mathew was always willing to help and always responded quickly and went above and beyond in trying to assist the process.
Alex Clarke was extremely helpful in…
Alex Clarke was extremely helpful in streamlining payments and talking me through the whole system. He was on top of the issues and recognized my voice and managed the file highly professionally from the get go! Much appreciated. Clare
High efficiency and good service
High efficiency and good service,especially Alex Clarke,he replied my email every time very soon and followed up all the issues,helped me solved problem in a short time,I am so appreciated.
Emma Nicholson has been a standout star…
Emma Nicholson has been a standout star of Zenith for us. She has worked tenaciously to ensure the Leaseholder was assigned to the new buyers, even though their conveyancer was dreadful and uncommunicative. Emma persevered on our behalf, always keeping us aware of any steps or progress throughout, without Emma I would have been lost! She is an absolute credit to Zenith and highly recommended by us.
Great customer service from Alex
Alex was so helpful and friendly. Absolutely great service. Wish all service provider experiences could be this good.
Key fob
Chris Tipler was great sorting out extra key fob.
V efficient professional service 😊
Brilliant service
Brilliant service. Zenith have been managing 3-4 of my apartments. All perfectly done.
Had to get a new fob and it was done…
Had to get a new fob and it was done quickly and full guidance given to make it extremely easy to do so. Alex Clarke was a great help ensuring to get me a new fob quickly and was very open to helping further if needed. Great experience thankyou !
very helpful and responsive to queries
very helpful and responsive to queries. the team are quick to get back to you on any issues in particular Alex Clarke was really helpful.
Assisted with parking issue very…
Assisted with parking issue very quickly and fine was annulled. Assisted by Chris Tipler
I lost my fob and reached out to Zenith…
I lost my fob and reached out to Zenith Management via email to purchase a new one. The management office provided clear instructions and responded promptly, resulting in an overall positive customer experience. Thanks to the excellent service I received from Alex Clarke, he delivered quick assistance in helping me obtain an access fob when I assumed it would take a few days !
Alex is really helpful and responsive
Alex is really helpful and responsive. Great communication skills.
Alex gave really great and efficient…
Alex gave really great and efficient service when I needed my fob to be re-configured. Very quick response and friendly nature.
Alex Clarke - super helpful!
I live in one of the buildings Zenith Management manage and needed help re electricity meter readings and a smart meter. Alex Clarke was extremely helpful with this and very responsive, which I personally feel the latter is a big downfall for most property management agency's - thanks a lot Alex!
Fast, efficient service from Alex
I called to pay my half-yearly service charge. Got straight through to Alex, who was extremely fast, friendly and helpful and emailed me a receipt within minutes. Fantastic service - thanks Alex!
Alex was so helpful and efficient!
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